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McKinney Buick GMC

Mckinney, TX

3.9
723 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 723 reviews

August 31, 2020

The buying experience at McKinney Buick GMC was incredible. Clarence and Ty are absolutely amazing to work with. They are great people that got us into the right car for our family. Thank you! More

by Rachadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Charles, Nico, Clarence Davis
Sep 01, 2020 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

August 31, 2020

I like buick. And the people work in the McKinney buick is very quick and helpful. Whenever I go to get service for my vehicle More

by nilanthi34@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bellar
Sep 02, 2020 -

McKinney Buick GMC responded

Thank you for your positive feedback!

August 27, 2020

Great experience. Tom Kenia was extremely professional and knowledgeable. Brandon Young was very helpful in finance. If you are shopping for a truck, this is the place to go. More

by Lospl9741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Young
Aug 28, 2020 -

McKinney Buick GMC responded

Thank you for your positive feedback!

August 21, 2020

Another great experience, relates to the old saying under promise over deliver. At the end of the schedule, our vehicle looks like it did on day one. More

by pereeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Aug 27, 2020 -

McKinney Buick GMC responded

Thank you for your positive feedback!

August 14, 2020

Everyone I have had dealings with are always very courteous and dependable! This is an awesome dealership. I definitely will continue using them for servicing of my Buick. More

by Buickgrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
Aug 17, 2020 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 13, 2020

Always have a great experience here...The Service Always have a great experience here... The Service department has a great staff that gets you in and out in a timely manner. They typically wash you More

by bagkeg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Aug 13, 2020 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 11, 2020

Brad took me right away and was great. I didn’t have a very long wait and was able to use social distancing . I would recommend McKinney dealership service to my friends. More

by Jean_schneider
Recommend Dealer
Yes
Employees Worked With
Brad - service department
Aug 13, 2020 -

McKinney Buick GMC responded

Thank you for your positive review!

August 10, 2020

I do not like the way that service center is handled. Use to the service advisor came to you now. You have to find one on your own. Today's 8/10/20 visit was asked what I was there for, was told okay. Was no More

by Dmccrackin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Luna, Rodney Bellar, Cynthia Taylor, Laura Claydon
Aug 14, 2020 -

McKinney Buick GMC responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

August 02, 2020

If this review was only germane to my assigned salesperson, Mr. Tiwone "Tee" Henderson and Mr. Roderick Johnson, I would have rated the same as 5 stars, but it's unfortunate that one must deal wi More

by TCC.USAWOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiwone "Tee" Henderson, Roderick Johnson, Justin Sutton, John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar, Cynthia Taylor, Laura Claydon
Aug 12, 2020 -

McKinney Buick GMC responded

We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand the situation. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

August 01, 2020

Worst service I've had since owning a GMC. 1. Refused Worst service I've had since owning a GMC. 1. Refused to rotate my tires because of the size of the rims. 2. Left vehicle super dirty. 3. D More

by Davidhow32003
Recommend Dealer
No
Employees Worked With
Robert
Aug 12, 2020 -

McKinney Buick GMC responded

David, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

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