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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.1
862 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
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3950 S Central Expy

Mckinney, TX

75069

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Showing 862 reviews

September 21, 2021

I have used them for years to service my vehicles. This is my seventh GMC and they have serviced all of them. More

by AJark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Luna
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Sep 22, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 17, 2021

Junior Rodriguez did a fantastic job taking care of our needs with a recall on our Yukon. The Customer Service was outstanding! More

by Jack.barineau
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez
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Sep 20, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 16, 2021

Wait time is always unpredictable at this service center. And they broke a piece of my door handle off. They have ordered a replacement, but I will still have to take time to go back to the center to have it More

by Skh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure
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Sep 20, 2021 -

McKinney Buick GMC responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

September 15, 2021

Very assertive to avail of their warranty, although you said no thanks, they will still insist! More

by Queenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcom Todd
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Sep 20, 2021 -

McKinney Buick GMC responded

We are sorry if you felt pressured to purchase any additional warranties. We never want a customer to feel pressured to buy, but instead empowered with enough knowledge to make the decision that is best for them. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.

September 12, 2021

Service was efficient and as promised. I cannot think of enough words to go beyond my statement. I hate word minimums going back to school. More

by jackdanb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne
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Sep 13, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

September 11, 2021

Very quick and efficient service! Will continue to use service in the future. Everyone very helpful More

by Oz
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Report | Print
Sep 13, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 11, 2021

Justin Sutton welcomed me WithOut a SMILE or being Happy or making me FEEL like I was an important NEW customer👌 Then Justin quickly tried to sell me a service pkg that I felt was a little pricey! More

by JobbyBones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sutton - 4 Stars
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Sep 15, 2021 -

McKinney Buick GMC responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.

September 10, 2021

Loved this dealership everyone is very friendly and very helpful. Would highly recommend buying from this dealership. I am very satisfied with my new vehicle. More

by rabe.lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Horton, John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar, Cynthia Taylor, Laura Claydon
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Sep 13, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

September 09, 2021

The staff is always amazing whether it’s service or sales. I highly recommend McKinney GMC, Buick. The complimentary car wash with service is always a plus too More

by clint.wren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
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Sep 10, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

September 08, 2021

Professional, courteous and clean. Justin always takes great care of me and my truck. Always makes sure I'm aware of the services that I need... More

by dmack231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Report | Print
Sep 09, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

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