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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
919 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
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3950 S Central Expy

Mckinney, TX

75069

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Showing 919 reviews

April 16, 2026

The customer service is truly top tier! From the second you step on the lot to months in with the car you purchased, everyone is always willing to go the extra mile. Farrel is the best sale More

by m.yarbrough99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Tommy
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Apr 17, 2026 -

McKinney Buick GMC responded

We are delighted to hear about your exceptional experience with our team! Your feedback about our outstanding customer service means the world to us. It's wonderful to know that from your first visit to our lot through the months following your purchase, our staff has consistently exceeded your expectations. We're thrilled that our sales team continues to check in and ensure you're completely satisfied with your vehicle, and that our service department makes scheduling and appointments seamless for you. Your kind words about our commitment to going above and beyond truly highlight what we strive for every day. Thank you for taking the time to share such positive feedback about your experience with us!

April 15, 2026

Service dept is awesome. Work completed was excellent. Wouldrecommendthis dealership for service. Thank you Brycen! More

by Dev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brycen
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Apr 16, 2026 -

McKinney Buick GMC responded

We are delighted to hear about your outstanding experience with our service department. Your recognition of the excellent work completed and your willingness to recommend McKinney Buick GMC means everything to us. We take great pride in delivering quality service that exceeds expectations. Thank you for taking the time to share your positive feedback - it truly motivates our team to continue providing exceptional care for every customer.

April 15, 2026

Great place with honest folks. This has been my 5th or 6th time having service work on the truck. Great job every time. More

by nthomsen89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Christopher
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Apr 15, 2026 -

McKinney Buick GMC responded

We are thrilled to hear about your positive experience with our service team. Your loyalty over multiple visits means everything to us, and we're grateful that you continue to trust us with your truck's maintenance needs. It's wonderful to know that our team consistently delivers quality work that meets your expectations. We truly value customers like you who recognize our commitment to honest and reliable service. Thank you for taking the time to share your feedback about your experiences.

April 13, 2026

It was easy and customer service friendly and now my terrain is over due if I can get someone to call me to make appointment too More

by edwintrout1
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 15, 2026 -

McKinney Buick GMC responded

We are delighted to hear about your positive experience with our team and that you found our service both convenient and welcoming. Your satisfaction with the customer service you received means a great deal to us.

April 12, 2026

I had a great experience as usual. Easy in and out and was able to work with fast internet while my oil was changed. More

by Namartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Apr 15, 2026 -

McKinney Buick GMC responded

Thank you for your review. We are pleased to hear about your consistently positive experiences with us. Your feedback about the quick and efficient service process is wonderful to hear, and we're glad our setup allowed you to stay productive during your visit. We appreciate your continued trust and look forward to serving you again soon.

April 11, 2026

Did not buy my vehicle from them but dealing with them for my recall was great. They were friendly, professional, & got it done quickly! More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
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Apr 14, 2026 -

McKinney Buick GMC responded

Thank you for taking the time to share your experience with our recall service. We're delighted to hear that our team provided friendly and professional assistance while handling your recall efficiently. Your feedback about the quick turnaround time means a great deal to us. We understand that recall work can be an inconvenience, and we're pleased that we could make the process smooth for you. It's wonderful to know that even though you didn't purchase your vehicle from us, you felt comfortable trusting us with your service needs.

April 11, 2026

Great! Dealership. Was there at 8:00 a.m. and out by 9:15 as promised. Staff was super helpful and friendly. Would definitely recommend this dealership. More

by bwilch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brycen
Report | Print
Apr 14, 2026 -

McKinney Buick GMC responded

We are pleased to hear about your wonderful experience! Your feedback about our team's helpfulness and friendly service means so much to us. We're thrilled that we were able to keep our time commitment and have you in and out efficiently while still providing the quality service you deserved. Thank you for taking the time to share your positive experience and for recommending us to others. We truly value customers like you and look forward to serving you again in the future.

April 11, 2026

So far my interactions have been great with this dealer. I have not had to handle a warranty issue yet, so hopefully that will go smooth too. More

by mnalley86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul, AJ
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Apr 14, 2026 -

McKinney Buick GMC responded

We are pleased to hear about your positive experiences with our team so far. Your feedback regarding the quality of your interactions means a great deal to us. We understand your hope for smooth warranty service should the need arise, and we are confident our service department will continue to provide the same excellent level of care you have experienced. Thank you for choosing McKinney Buick GMC and for taking the time to share your thoughts with us.

April 10, 2026

They were fast and quick while you wait and the service advisors are very cute! More

by Jalinda.millican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember. Cute guy with glasses
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Apr 13, 2026 -

McKinney Buick GMC responded

We are delighted to hear about your positive experience with our efficient service and team. Your appreciation for the prompt assistance you received while waiting truly means a great deal to us. We take pride in providing quick and reliable service, and it's wonderful to know that our service advisors made such a positive impression on you. Thank you for choosing McKinney Buick GMC and for taking the time to share your kind words about your visit.

April 09, 2026

3 vehicles purchased. Never had good experience. Will NEVER use dealership again. NEVER! Service horrible More

by Mule1575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Delartment
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Apr 13, 2026 -

McKinney Buick GMC responded

Thank you for bringing this to our attention, and we are sorry to learn about your disappointment. Your feedback is important to us, and we take these concerns seriously. We would welcome the opportunity to discuss your experiences and work toward a resolution. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can address these matters directly.

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