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McKinney Buick GMC

Mckinney, TX

3.9
714 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 714 reviews

September 14, 2017

Great They gave me loaner car until they got my car back. They we're nice and pleasant. Love it here. I drive a extra 40 min to go back to this dealership More

by Evelyn grimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Cooper, Bryan Northington, Rodney Bellar
Sep 18, 2017 -

McKinney Buick GMC responded

Thank you for the rating and review! We thank you for driving all that way for us, we hope to see you again soon!

August 23, 2017

Surprise Service I was driving along, and received a message on the dash "low engine power" Yikes!!! I just moved to Texas and wasn't sure where to have my car towed. More

by Beautydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
Aug 26, 2017 -

McKinney Buick GMC responded

Thank you for your feedback, we value your input greatly. We always encourage our staff to go above and beyond for our customers to show our commitment to customer service and it looks like we did just that for you. Thanks for choosing us in your time of need, we look forward to seeing you again in the future. Take care.

August 01, 2017

Preparing for a long Road Trip Our SUV had 70,000 miles when we planned a 3700 road trip. Took the SUV in told them what our plans were and they stepped up. Checked bumper to bumpe More

by Terry, macken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Aug 07, 2017 -

McKinney Buick GMC responded

Terry, Thank you for choosing us to service your vehicle! We are glad you had a great time with us, comments like yours keep us motivated to providing exceptional customer service for our customers! Come back and see us again soon!

August 01, 2017

Great service department I have never used dealership service department after warranty ends until now. Working with Matt Johnson at McKinney GMC is a pleasure. Matt is profes More

by Jim Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Aug 07, 2017 -

McKinney Buick GMC responded

Jim, Thank you for the great rating and review! We are happy to hear our staff took great care of you and your visit was a memorable one. We appreciate your time and business.

July 29, 2017

Sales experience Austin and Lamont were great to deal with....they won a customer for life. Was a great overall experience. They took great care of me More

by Apr117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Stiles
Aug 07, 2017 -

McKinney Buick GMC responded

We are happy to hear your visit with us was such an exceptional one! We look forward to working with you again in the future, thank you for choosing us!

July 23, 2017

Giving Great Service,just because it's the right thing to do Had my GMC 1500 serviced the other day. They did a great job. Got the typical oil changed, tires rotated and general checkup. They also cleaned my veh More

by Wesbig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 02, 2017 -

McKinney Buick GMC responded

Wesbig, Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.

June 19, 2017

I hate the car buying experience - not at McKinney Buick I have purchased a dozen cars in my lifetime. Most times I felt like I had to go down to a level just below the belly of a snake to get any sense of More

by happy camper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Davis
Jun 20, 2017 -

McKinney Buick GMC responded

Thank you for your review and rating. Customer service is our #1 priority and we are glad Clarence made your visit memorable. Come back soon.

June 14, 2017

fast and friendly expected to be at the dealership on a Saturday morning for a couple of hours. but they had me in and out in less than an hour! love this dealership! More

by ksolem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Chip" Ruckel
Jun 15, 2017 -

McKinney Buick GMC responded

Thank you for leaving us a review and rating! We appreciate your time and business. We are glad our staff took great care of you. Come back and see us again soon.

May 30, 2017

Excellent Service Very friendly service advisor Lionel Valdez.He was very clear in explaining the details, benefits and costs. Lionel made sure the service was done as More

by VenkatV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Valdez
May 31, 2017 -

McKinney Buick GMC responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

May 24, 2017

Makes me want to buy my next car from there! I have a Buick Verano that I purchased through a leasing company. The engine light came on so we brought it in. We had dealt with Justin before on m More

by bhendren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sutton
May 26, 2017 -

McKinney Buick GMC responded

Bhendren, Your comments keep us motivated and working hard for all our guests! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

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