McKinney Buick GMC

Makes me want to buy my next car from there! I have a Buick Verano that I purchased through a leasing company. The engine light came on so we brought it in. We had dealt with Justin before on m I have a Buick Verano that I purchased through a leasing company. The engine light came on so we brought it in. We had dealt with Justin before on my wife's car and were thrilled with the level of service we received. It's a car with electrical parts, so things are bound to happen. We brought the car in on a Saturday and they fixed the issue within a couple of hours, or so we thought. The engine light came back on, so we brought it back again the same Saturday. It was thought that the part was defective so they replaced it again. Monday came and as I was driving to work the light came back on. This time, they gave me a loaner and did a deeper diagnosis. The problem was diagnosed and a fix in place. Hopefully they got it this time. They are a refreshing group and a pleasure to work with. They were very apologetic that I had to bring the car back in a couple times. I would highly recommend Justin and the service group at McKinney Buick GMC!!! More

Larry and Financial Team All around they have been very exceptional about the needs and wants of my service and service to come from my family. The only problem so far has bee All around they have been very exceptional about the needs and wants of my service and service to come from my family. The only problem so far has been to get the extra parts added on. Though the main beneficial part of my deal hasn't gone through yet. Even though it is a symbolism of trust that they do not have the parts order, it is understanding. I hope to continue my service very much here with all the reps as they have been very informative and flexible. More

In & out fast The dealership got me in , the problem so far seems to have fixed. I didn't waist my Saturday sitting there waiting on them. Great job guys! The dealership got me in , the problem so far seems to have fixed. I didn't waist my Saturday sitting there waiting on them. Great job guys! More

Excellent Service Department The service department, in particular Justin, did an excellent job at addressing my concerns with my truck's issues and getting it repaired in a timel The service department, in particular Justin, did an excellent job at addressing my concerns with my truck's issues and getting it repaired in a timely and cost-effective manner. More

Outstanding Experience I had a great experience while dealing with Ricky Barnes and the rest of the GMC Sales team. As a repeat customer, I was treated with a level of atte I had a great experience while dealing with Ricky Barnes and the rest of the GMC Sales team. As a repeat customer, I was treated with a level of attention and care as if this was my first time walking into the facility. My loyalty is more to the staff as they're committed to providing superior customer service. More

My experience I had an exceptional service at this place .You guys you go above and beyond .Mr Clarence Davis you are the man .The best sales guy in town .The finan I had an exceptional service at this place .You guys you go above and beyond .Mr Clarence Davis you are the man .The best sales guy in town .The finance manager Dean Marshall you rock .God bless you More

Bought an used 2016 Silverado LTZ-71 off road I purchased an used 2016 Silverado LTZ-71 off road from Jerry. At first I came in to "look" at the truck not to purchase. But Jerry convinced me to I purchased an used 2016 Silverado LTZ-71 off road from Jerry. At first I came in to "look" at the truck not to purchase. But Jerry convinced me to test drive it. Somehow I found myself at their finance dept. signing my rights always. Of course the truck was a great deal for being one year old and it had everything I wanted. Just like any used vehicle few things were missing or software out dated. So far service dept. replaced and update program to the radio to my liken. Anthony from tech dept., Matt from service dept., and the service dept. team were all excellent taking care my truck needs. By the way, I can't forget the finance dept.guy who found a great interest rate for me. He severed for us in the military but forgive me for not remembering his name. The only thing I missing right now is the manual book to my truck...great features to have on the truck but I need know to work them. The manual is on order.... More

Great experience I went to 2 other dealerships as I wanted to upgrade my pick up, neither of the 2 wanted to work with me. I had my guard up even after we made a great I went to 2 other dealerships as I wanted to upgrade my pick up, neither of the 2 wanted to work with me. I had my guard up even after we made a great deal on my new pick up. Even after driving away from the dealer with my new truck, I thought they were going to call and say a mistake was made. I wanted a new truck and they wanted to sell one, I think they want to sell more. Every one was helpful from the beginning online to the sales rep (Dean) managers, finance. All went very proffesional and smooth. Thanks for a great experience John More

Great Sales Staff, Okay Finance My wife and I purchased a 2014 Prius 2 from the pre-owned side of the dealership on Saturday, and were very impressed with the overall accommodation a My wife and I purchased a 2014 Prius 2 from the pre-owned side of the dealership on Saturday, and were very impressed with the overall accommodation and professionalism of Matt and Jerry, the sales guys we dealt with. I emailed and spoke with 5-8 other dealerships that had comparable vehicles, and found Matt and Jerry to be the most courteous and most willing to cut us a great price out of all of them, beating the next best price for a comparable Prius 2 by $750, and most of the others by around $1,000 – and to top it off, the model on their lot had a very clean CarFax report and the lowest mileage of all the cars that we were looking at. Jerry and Matt were willing to let us get the car checked out by a 3rd party mechanic, and since everything looks great, we feel that we really got a great deal. Our only complaint is that the finance department seemed to try to get several large charges by us, but ultimately we got the numbers back to where we wanted them, and we bought a modest warranty package and they beat our credit union financing rate by a pretty good measure. Overall, we are very happy, and would recommend Jerry and Matt to anyone. More

Service Finally had a scheduled appointment that was on time, decent friendly customer rep and it wasn't filled with other employees just sitting around stari Finally had a scheduled appointment that was on time, decent friendly customer rep and it wasn't filled with other employees just sitting around staring you down as if you shouldn't. Also, it was great not having to go back for something they forgot to do....used a coupon, so that made it great. More