
McKinney Buick GMC
Mckinney, TX
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Quick, exceptional Leasing my first convertible was a breeze! In just a few hours I test drove, signed papers and was on my way. Thank you, Larry Beamer! And McKinney Bu Leasing my first convertible was a breeze! In just a few hours I test drove, signed papers and was on my way. Thank you, Larry Beamer! And McKinney Buick GMC! Great service and personal care! More
Terrible sales & horrible service departments. This dealership seems to be staffed with individuals who simply don't care! I did not purchase my GMC Acadia here because of a horrible sales experien This dealership seems to be staffed with individuals who simply don't care! I did not purchase my GMC Acadia here because of a horrible sales experience. I don't even want to get started on just how fun that was. Instead I drove 40 minutes to a dealership in Sherman that was honest, haggle free, and appreciated my business. Because McKinney is much closer to my home I thought I would give McKinney GMC another chance in their service department. I can't say my two experiences with the service department were much better. Normally a service advisor takes the time to advise about your vehicle. Not at McKinney GMC. There was no post service review, advice given about future service needs, or discussion on routine maintenance schedule. I'm a very busy mother of three young children with a full time job. I don't have much free time however, I will sacrifice what little time I have and drive further to a dealership that cares about their customers. More
Great experience, fairly painless process! I had done some looking on the dealer's website for vehicles that fit the needs of my wife and I. We had been looking at getting out of my truck and i I had done some looking on the dealer's website for vehicles that fit the needs of my wife and I. We had been looking at getting out of my truck and into an Acadia to end my lease and provide a better solution for our growing family. We decided to drive by and look at what they had on the lot in person, with no intent to deal with sales people that day. Luckily, we ended up crossing path's with Larry. He was able to pair us up with a new crew cab truck that had enough rebates to meet our needs and still offered the space we needed for two children. Larry was ver conscious of our time constraints as our son was at school and had to be picked up. He handled all of the heavy lifting to get our deal squared away before we left so that all we had to do was go through finance when we came back in the evening. Although the finance portion of the deal always seems to take the longest, the process was pain free and we ended up with a good deal on a great truck. Very happy we ended up stopping by that day. We probably would not have bought or even sat down if it had not been for Larry. More
Quarterly oil change I was satisfied with the service, as most of the time I am. The detail department on the other hand, could do a better job, don't half wash a persons I was satisfied with the service, as most of the time I am. The detail department on the other hand, could do a better job, don't half wash a persons vehicle, whether it complimentary or being paid for. I was still satisfied with the service ,don't get me wrong. More
Great We have purchased 4 vehicles from McKinney Buick GMC and two friends/family have purchased here also. The experience is always pleasant. Service Depa We have purchased 4 vehicles from McKinney Buick GMC and two friends/family have purchased here also. The experience is always pleasant. Service Department is great as well.I know there are many choices to choose from when purchasing a new or preowned. We always go back to McKinney Buick GMC because we love them. More
Amazing Experience Well this was by far the easiest car purchase that I've had in years. I pre-discussed the price on the phone and brought in my car to be traded in. Ma Well this was by far the easiest car purchase that I've had in years. I pre-discussed the price on the phone and brought in my car to be traded in. Mark and his manager got me where i wanted to be on my trade in and the rest was piece of cake. The whole experience took maybe 3 hours. Finance was great and not pushy. Basically a pleasure doing business with this group of guys. I wish more dealerships would use them as a standard. I did't feel pressured or rushed, just amazing. More
Excellent service, kind and worked with my schedule. They were able to help me with getting to and from work. Brought my car to me because I wasn't able to lea service, kind and worked with my schedule. They were able to help me with getting to and from work. Brought my car to me because I wasn't able to leave work. More
Bad service, liars , rude and don't care about customers! Worst place I have ever dealt with I bought my car here so when something went wrong with my Yukon they did not fix it and ended up breaking some else Worst place I have ever dealt with I bought my car here so when something went wrong with my Yukon they did not fix it and ended up breaking some else and refuse to fix it!! The Service Director Dan I does not know how to talk to people, I will not ever do business with Gmc McKinney! More
real bad experience I buy a used 2007 dodge and when I buy it the sales Manager told me everything was check good they do at multiple points inspection and I just drove t I buy a used 2007 dodge and when I buy it the sales Manager told me everything was check good they do at multiple points inspection and I just drove the the truck 100 miles check oil level was low and all the fluids are not check I was about to do oil change they call me to get a free oil change I said I will give then a second chance I took it and they said they did but muy oil still real black they recommend a brake flush and they said everything was ok I drove 2 times and my brakes went down to the floor was no brake fluid in the master cylinder and the brakes was metal to metal email to service department and they said they will check out again and they will reimburse my money on the brake job after they inspected again they told me it was all kinds of leaks I don't trust those people they don't care about anything More
Bad customer service Got an email asking for 5 mintues of my time from Joshua so I went in looking for a sierra on saturday, they did nothing but waste my time. I gave the Got an email asking for 5 mintues of my time from Joshua so I went in looking for a sierra on saturday, they did nothing but waste my time. I gave them all information to check my credit and they said they would follow up on monday, they never called. I gave them a call and they said they would call me in half hour, 4 hours later and still no call. I called again to cancel giving me information on my credit to see if i was approved. The sales rep Monte gave me the worst service ever. Ill be taking my settlement from my old car and taking it to the GMC in Plano where I actually got the best customer service. More