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McKinney Buick GMC

Mckinney, TX

3.9
715 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 715 reviews

May 17, 2016

Quick, exceptional Leasing my first convertible was a breeze! In just a few hours I test drove, signed papers and was on my way. Thank you, Larry Beamer! And McKinney Bu More

by Ali, convertible
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Beamer
May 17, 2016 -

McKinney Buick GMC responded

Thank you Ali for sharing your experience about leasing your new convertible. Larry will appreciate the feedback. Your friends at McKinney Buick GMC.

May 17, 2016

Terrible sales & horrible service departments. This dealership seems to be staffed with individuals who simply don't care! I did not purchase my GMC Acadia here because of a horrible sales experien More

by Breezi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can't remember
May 28, 2016 -

McKinney Buick GMC responded

Hello, and thank you so much for your feedback. Here at McKinney Buick GMC, we are committed to excellence in every area of our business, especially customer service. We are very sorry to hear that your experiences with us have not left you completely satisfied. Please reach out to David Kelley at (469) 952-5200 so we can discuss a way to make this right for you.

May 09, 2016

Great experience, fairly painless process! I had done some looking on the dealer's website for vehicles that fit the needs of my wife and I. We had been looking at getting out of my truck and i More

by Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Beamer
May 16, 2016 -

McKinney Buick GMC responded

Hello, Britt! Thank you so much for your kind words about your experience working with Larry! We know how important it is to be conscious of our customers’ time and budget, we are thrilled to know that Larry was able to get you a great deal on a vehicle that fit your budget. Thank you for stopping by! -Your friends at McKinney Buick GMC

May 02, 2016

Quarterly oil change I was satisfied with the service, as most of the time I am. The detail department on the other hand, could do a better job, don't half wash a persons More

by Desmond Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
May 06, 2016 -

McKinney Buick GMC responded

Hello, Desmond, and thank you for your honest feedback. We are very pleased to hear that you had a great experience with our service department. We will take your constructive feedback to heart and make sure that it does not happen again. Thank you for choosing McKinney Buick GMC!

April 30, 2016

Great We have purchased 4 vehicles from McKinney Buick GMC and two friends/family have purchased here also. The experience is always pleasant. Service Depa More

by the2men
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Barns
May 06, 2016 -

McKinney Buick GMC responded

Greetings! We always love to hear back from our loyal customers, and we are so happy to hear that you had such a great experience working with both our sales and service departments. We hope to continue our business relationship for many years to come. Thanks for choosing McKinney Buick GMC!

April 08, 2016

Amazing Experience Well this was by far the easiest car purchase that I've had in years. I pre-discussed the price on the phone and brought in my car to be traded in. Ma More

by Russian86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 21, 2016 -

McKinney Buick GMC responded

Hello, and thank you for your feedback. We’re dedicated to making every customer’s experience phenomenal, and we are happy to hear that you had a great experience working with Mark and the rest of our tem. Thank you so much for your business!

April 05, 2016

Excellent service, kind and worked with my schedule. They were able to help me with getting to and from work. Brought my car to me because I wasn't able to lea More

by BlackGMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Mike
Apr 13, 2016 -

McKinney Buick GMC responded

Hello, and thank you for your feedback! We are very happy to hear about your great experience working with our service department. We always want to go above and beyond for our customers, and we are happy that we were able to do this for you. We appreciate your business! Thanks for stopping by.

March 19, 2016

Bad service, liars , rude and don't care about customers! Worst place I have ever dealt with I bought my car here so when something went wrong with my Yukon they did not fix it and ended up breaking some else More

by Just a mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Irwin
Apr 13, 2016 -

McKinney Buick GMC responded

Hello, and thank you for your feedback. Here at McKinney Buick GMC, we take pride in ensuring that our customers are completely satisfied with their experiences, and we are sorry to hear that yours did not meet this standard. We are always willing to do repair work that is covered under warrantee, and when it not, we try to come up with an affordable option for our customers. We would love to hear more about your experience and see what we can do to make it right. Please reach out to us at (469) 804-2338.

January 30, 2016

real bad experience I buy a used 2007 dodge and when I buy it the sales Manager told me everything was check good they do at multiple points inspection and I just drove t More

by hmoya78@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt service manager
January 27, 2016

Bad customer service Got an email asking for 5 mintues of my time from Joshua so I went in looking for a sierra on saturday, they did nothing but waste my time. I gave the More

by Yesenia4510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monte, Joshua
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