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McKinney Buick GMC
Mckinney, TX
721 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 721 reviews
September 20, 2014
Thank you RICHARD for The BEST Car Buying Experience. I have to be honest.. the Saturday we headed out to go car shopping... we were DREADING the dealerships. That all changed once we got to Mckinney Buic I have to be honest.. the Saturday we headed out to go car shopping... we were DREADING the dealerships. That all changed once we got to Mckinney Buick GMC and met Richard. Our car salesman Richard was AWESOME! Made us very comfortable and made us feel that we were in control of the experience... did not feel pressured at all as we have been before at other dealerships. That was the part of the dealerships that we were dreading.... the aggressive pushiness that sometimes comes along with car shopping... this was not the case. Richard was seriously THE BEST! Once we had test driven the cars of our choice and decided on a car, the purchase from there forward went very smoothly . And the cherry on top? We got an AWESOME deal. I do also have to thank a gentlemen I believe was named James. He was also VERY VERY helpful to us with finalizing the deal before heading into the finance dept to complete the paper work. He too made the experience very comfortable for us. No pressure at all. I have already recommended my family and friends to go to Mckinney Buick GMC for their next car purchase.. and I absolutely will be back... and RICHARD, we will be looking for you. Thank you so much Richard for the AWESOME car buying experience. You were wonderful and we are in love with our 2013 Hyundai Elantra. THANK YOU RICHARD.... and thank you MCKINNEY BUICK GMC More
by hulahips226
Employees Worked With
Richard
September 18, 2014
Buying a Car Made Easy These guys are a class act. Buying a car is hard and they made it easy. I came in looking for something and they delivered in a big way. Thanks Yomi These guys are a class act. Buying a car is hard and they made it easy. I came in looking for something and they delivered in a big way. Thanks Yomi and Co. More
by kapsigcesar
Employees Worked With
Yomi Bokini
September 12, 2014
Unhappy Customer Let me state first that our sales rep, Shae Williams, was nice and courteous. It is the sales manager in pre-owned, John Williams, that I am unhappy Let me state first that our sales rep, Shae Williams, was nice and courteous. It is the sales manager in pre-owned, John Williams, that I am unhappy with and am basing this review on. As my wife and I were leaving the finance department, he walked right past us without saying a word. He smiled, but that was it - no congratulations, no handshake, no thank you for your business, nothing! While waiting on the SUV to be cleaned, he left his office two times and walked by us, and still nothing. Additionally, the very back of the SUV was not entirely clean and we didn't even get a full tank of gas. The last two items may seem petty, but I expect a tank of gas at the very least after spending what we did – give me more than 2 days worth of gas to drive around on. It was literally closing time when everything was finished, as John was starting to lock up and was turning off the lights when they brought us the vehicle, but that shouldn’t matter - we should get the same level of service and professionalism no matter what time of the day. It was clear to me that John did not appreciate our business and that he wanted us out so that he could get on home for the evening. We will never buy another vehicle from them. More
by camblam
Employees Worked With
Shae Williams, John Williams
September 12, 2014
New to Texas, New to GM Buying a new car is never easy. Unless your dealership has a dedicated staff focused on ensuring your satisfaction. McKinney GMC did just that. Being Buying a new car is never easy. Unless your dealership has a dedicated staff focused on ensuring your satisfaction. McKinney GMC did just that. Being new to Texas I had a lot of questions and Yomi was patient enough to answer them all, making my decision an easy choice. Its not everyday you are buying a car in a dealership and a previous family walks by and stops to tell you they purchased a vehicle in the past from your sales person. Not only did they have nothing but positive reviews about him they were also happy with the dealerships overall customer service. The family is enjoying their 2015 Yukon. Thanks Yomi!! More
by jpl1
Employees Worked With
Yomi Bokini
September 11, 2014
would recommend to anyone Our salesman was Clarence and he was great to work with. He wasn't pushy and I'm very thankful for that! We felt like we got a great deal and would Our salesman was Clarence and he was great to work with. He wasn't pushy and I'm very thankful for that! We felt like we got a great deal and would recommend to anyone. They did keep us there all day but I guess that's normal and that was the only downside. More
by Leshay Tanner
Employees Worked With
Clarence Davis
September 05, 2014
Avoid like the Plague I will never take my 2008 Enclave back here. We have owned the car less than a month. Brought it in for a slight humming noise at low speed. After "ev I will never take my 2008 Enclave back here. We have owned the car less than a month. Brought it in for a slight humming noise at low speed. After "evaluation" they wanted over $2000.00 to "fix" everything. Owned a Toyota that had over 216000 miles and never had to put $2000 in to "fix" it. The Buick has less than 60000 miles. Called and spoke to the service manager as they wanted 50% more than a standard repair shop and they will not budge on their over priced repairs. If you want to pay double what you should pay for repairs bring it to McKinney GM/Buick. Then they wanted us to pay for a loaner car for the week it took them to diagnose the problems. Any other shop could diagnose and fix in 1-2 days not a week. Would never recommend another GM car or this dealership ever. More
by mgarner007
Employees Worked With
Steve (new)
August 03, 2014
Great Experience Great new car buying experience, Clarence Davis was exceptional, patient, easy to work with and I will definitely buy my next car here as well. Great new car buying experience, Clarence Davis was exceptional, patient, easy to work with and I will definitely buy my next car here as well. More
by paston123
Employees Worked With
Johnny Vines, Clarence Davis
July 19, 2014
Great Experience Again!! Clarence is the man!!! Once again I went in to get my usual service and came out with a brand new GMC pickup and a deal I absolutely could not refuse. Clarence worked extrem Once again I went in to get my usual service and came out with a brand new GMC pickup and a deal I absolutely could not refuse. Clarence worked extremely hard to get me everything I wanted and more for my trade.. My truck was not even used good yet.. Clarence is a wonderful God fearing Christian man and a great person! I have never had so much fun and laughed so much while buying a new truck in my life! Thanks to everyone involved in making it happen again!!! Robert More
by Fastman69
Employees Worked With
Jerry Hauptstueck, Johnny Vines, Clarence Davis, Nabeal Alghussain, Laura Claydon
July 17, 2014
Michael Payne-Awesome! Just picked up my 2014 Yukon Denali from Michael in collision center. No one ever wants to take their vehicle into a collision center-especially one w Just picked up my 2014 Yukon Denali from Michael in collision center. No one ever wants to take their vehicle into a collision center-especially one with 2,000 miles on it-but dealing with Michael has made the experience much less distressing. He kept me well informed, always friendly and compassionate. Truck looks perfect again! I'm grateful to him for his excellence! More
by Donana
Employees Worked With
Michael Payne
July 17, 2014
Great experience Larry Beamer was my salesperson & he was amazing. I have never had anyone go over everything on a new car so completely. I would definitely go back to Larry Beamer was my salesperson & he was amazing. I have never had anyone go over everything on a new car so completely. I would definitely go back to him the next time I buy a new car. More
by maxcimax
Employees Worked With
Larry Beamer
