McKinney Buick GMC

I went to look at the GMC Terrain and was greeted by Clarence Davis. He was very friendly and knowledgeable about the Terrain. I was just looking that day and Clarence gave me his card and encouraged me Clarence Davis. He was very friendly and knowledgeable about the Terrain. I was just looking that day and Clarence gave me his card and encouraged me to call if I had any further questions. I did not feel pressured like I have at many car dealerships in the past. When I decided I was ready to buy, Clarence made the process of purchasing the car easy and was a joy to work with. More

Mike Horton was very honest and worked hard to get me into the truck I wanted. Will buy from Mike again..Mike had terrific follow up and went above and beyond for me.. Sean Bouse into the truck I wanted. Will buy from Mike again..Mike had terrific follow up and went above and beyond for me.. Sean Bouse More

I had a thoroughly pleasant experience with my visit to McKenney Buick today. Clarence Davis was a very knowledable and understanding guide from the moment I came in the door.. He listened to my needs an McKenney Buick today. Clarence Davis was a very knowledable and understanding guide from the moment I came in the door.. He listened to my needs and suggested several suitable models. I would definitely return to this dealership and recommend it to others because of Clarence's attentiveness and friendly manner. More

When i arrived at the dealership a demo car was ready for me to test drive. (And is the one i ended up buying). Clarence made me feel like i belonged in that specific car. he was kind, patient and joyous eve me to test drive. (And is the one i ended up buying). Clarence made me feel like i belonged in that specific car. he was kind, patient and joyous even sending me off with a prayer which i really appreciated! During what is usually a dry meeting about financing the car, Ryan had me in stitches laughing. He made the process easy and almost fun! Kevin Bickham (I could not select his name for evaluation), Clarence Davis and Ryan Williams were first class, kind, knowledgeable and funny people. In addition, several other folks offered random kindness to me (someone draped a leather jacket or my shoulders as i was shivering) throughout my fews hours there. Plus i LOVE my car. They picked out a good one for me! I would recommend the dealership to anyone! More

Clarence Davis was very knowledgeable about his product and went above and beyond for me! Very good experience! I would highly recommend McKinney Buick GMC. and went above and beyond for me! Very good experience! I would highly recommend McKinney Buick GMC. More

Clarence Davis sold me a car at another dealership, and when I can to McKinney Buick Gmc I was very Excited to see him because he is amazing. Clarence provided wonderful customer service and answered all o when I can to McKinney Buick Gmc I was very Excited to see him because he is amazing. Clarence provided wonderful customer service and answered all of the many questions I had. I refer all of my family and friends to him because I know they will be well satisfied with the service Clarence provides. More

Bought a car that supposedly had 20,000 miles and found out it actually had 37,000. Michael Williams negotiated a rebate with me and promised a check that week. The next week the General Manager refused to out it actually had 37,000. Michael Williams negotiated a rebate with me and promised a check that week. The next week the General Manager refused to honor the agreement and told me to return the car and take my trade back or accept the deal as it was and resign an odometer statement. I had the car in the service/detail department for negotiated repairs and when the car was returned it was damaged, the trunk soaking wet and didn't do the repairs. I have been lied to repeatedly, threatened with losing the car. I have filed a Department of Motor Vehicles compalint with the Dealer Complaint Division and am in the process of talking to an attorney. DO NOT buy a car from these folks. More

On Dec 31, 2012 my husband spoke with Crystal over the phone about a Buick LaCrosse black/black interior. After some time discussing the car we want and the price point we were willing to pay, she mentio phone about a Buick LaCrosse black/black interior. After some time discussing the car we want and the price point we were willing to pay, she mentioned he ought to come out and see it. He explained we live in Irving and that he was set on the price. Crystal assured him she could get this deal done. He phoned to tell her he was going to drive out and she said great...she'd see him in about 45 minutes. Not only was Crystal not there when he arrived, another salesman went to get the car. When he drove up it was a black/cashmere interior. My husband explained we wanted black/black interior. The saleman said they didn't have that and Buick doesn't make it. To this date there is a Buick LaCrosse black/black interior still posted on their site for sale (but Buick doesn't make that - REALLY!) After driving 81 miles round trip, we called to speak with Daniel Dixon, the general manager 2x and was told he wasn't avialable. The first time when the general manager wasn't available, I asked to speak with Crystal. She came to the phone and I just explained how I felt what she did was deceitful and dishonest and that she really ought to reconsider her sales tactics and that I hoped this conversation would make a difference. Crystal said she'd take it to heart. To this date, January 6, 2013 we still haven't heard from the general manager. Customers aren't priority I guess. I wouldn't buy a car from this dealership. It's the principle. Honesty is always the best policy. Just be honest and it makes a world of difference. More