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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
3.9
715 Reviews
Call Dealership (469) 804-2338

3950 S Central Expy

Mckinney, TX

75069

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Showing 715 reviews

March 06, 2024

Been coming here for 5 years and they’ve always gotten me in and out in a timely manner. My service advisor is normally Josh, but today Sam helped me, but they are all knowledgeable and professional. More

by IWarhol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Mar 08, 2024 -

McKinney Buick GMC responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 05, 2024

Service in the shop area needs improvement. Two and one half hours for an oil change. The 3% surcharge for credit card use is outrageous. I don’t think I will return. More

by Cmorse0163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Whisenhunt
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Mar 08, 2024 -

McKinney Buick GMC responded

We understand your concern regarding the 3% credit card usage fee. We apologize for any inconvenience this may have caused. The credit card fee is implemented due to the processing charges imposed by credit card companies. However, we appreciate your feedback and will take it into consideration as we continue to evaluate our policies. If you have any further questions or would like to discuss this matter in more detail, please feel free to contact us directly. Your feedback helps us improve our services and provide a better experience for all our customers.

March 03, 2024

McKinney Buick GMC is the best dealership in the North Texas area l have purchased 7 vehicles from them since 2005 their service department is top notch More

by uncared_tire.0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Moreno
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 02, 2024

I appreciate the car deals and excellent services that was given during my first visit. More

by Crush15skg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Fernandez, Jason Moon
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 01, 2024

My technician Timmy M is fantastic! ! He always takes great care of my vehicle every time I bring it in for service! More

by Stephanie M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy McCloud
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

March 01, 2024

McKinney GMC did a good job repairing my car. Rob in service was excellent. He found the problem and had it repaired. More

by Sjohnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 29, 2024

Great communication and willingness to work with the customer. The selection of vehicles was plenty to choose from. More

by Danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence and Zac
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Mar 04, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 27, 2024

Was taken advantage of again. Bought tires (Michelin, LTXMS2 ) at McKinney Buick, GMC. They said they are the identical warranty to discount tire of which I have bought nearly 20 More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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February 22, 2024

Rep was very polite and attentive, repaired. everything I asked for and got me out quickly. Thanks!! More

by richard_trout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad maybe, big guy
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Feb 27, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 22, 2024

Donna was a great sales person! She even gave me her cell phone number, and returned all my messages on the timely fashion More

by Sboedeker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna
Report | Print
Feb 27, 2024 -

McKinney Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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