Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
919 Reviews
McKinney Buick GMC has a long standing relationship within our the North Texas Community. We strive to make every customer COMPLETELY SATISFIED. We realize that a relationship with a customer is built on the long term, and doesn't just end with the sale of your new or pre-owned vehicle. We realize that you have many choices to buy your new or pre-owned vehicle, and we greatly appreciate the opportunity to earn your business and welcome you to the McKinney Buick GMC Family. Whether you are looking for the All New GMC Terrain, Acadia, Yukon or Yukon XL, or the Award Winning GMC Sierra, we have the selection and customer service to make your buying experience COMPLETELY SATISFIED. If you are in the market for the All New Buick Regal, Award Winning Buick LaCrosse, or the Buick Enclave we offer you a luxury experience that can't be topped. We welcome you to the McKinney Buick GMC family and look forward to serving you.
Contact Dealership

3950 S Central Expy

Mckinney, TX

75069

Directions

By Type

Showing 919 reviews

March 28, 2026

I have only dealt with their service department, but I dealt with Raul & he was awesome. The repairs I needed were done when he said they would be & the price came in at what he said it would be approxima More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for the great feedback! We’re glad Raul kept everything on time and on budget and made your service experience a positive one.

March 28, 2026

In and out of service in less than an hour, Chris was great to work with. More

by tianaellis13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elliot
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for the great feedback! We’re glad Chris made your visit quick and easy.

March 28, 2026

I have trusted McKinney GMC with my last 5 trucks as well as my service. They have never let me down. More

by dbmatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brycen Leher
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for your loyalty! We’re glad you continue to trust us with both your trucks and service needs, and we appreciate your continued support.

March 28, 2026

Went in without an appointment and was out the door in less than 2 hours. More

by Yanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for the feedback! We’re glad we could get you taken care of quickly, even without an appointment.

March 28, 2026

Very happy with the service not happy with the service writer Raul he would never return calls and ignored me when I would stand at the counter never acknowledged that I was there if he was on the phone s More

by alciauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

We appreciate your feedback on your recent service visit and the communication you received from different members of our team. We’re glad Will was attentive and able to help get everything handled for you. Your comments regarding follow-up and in-person acknowledgment will be reviewed internally as we continue working to improve consistency.

March 28, 2026

Service department, Randy Owen specifically, did a great job! One other service person I will not deal with in the future, that being Bryson…left 2 messages previously for him to return my call and he neve More

by scott.paulai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Owen
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

We appreciate your feedback regarding your recent service visit and communication with our team. We’re glad parts of your experience met expectations, and we also recognize your concerns about follow-up and responsiveness. This will be reviewed internally as we continue working to improve communication and consistency.

March 27, 2026

Had my car towed to mckinney, buick, with two blown out tires.Chris in service got me taken care of in the service department.Got my warranty taken care of and got the tires replaced great service would re More

by jringler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for the great feedback! We’re glad Chris helped get your warranty and tire replacement handled quickly and that you had a positive experience with our service team.

March 27, 2026

It's always an unpleasant experience at this dealership from the moment I bought the truck. I can't ever get anyone to call me back or respond to emails or texts. This last experience I was quoted was an More

by Splig42
Recommend Dealer
No
Employees Worked With
Chad
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

We appreciate you taking the time to share your concerns regarding communication, wait time, and your recent service visit experience. We aim to provide timely updates and clear handoffs on all work performed, and your feedback highlights areas where we need to improve consistency. We will review this with our team to help strengthen follow-up and overall service flow. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we can address this directly with you.

March 27, 2026

I took my 2016 Yukon Denali in to McKinney Buick GMC for assessment and service. Brycen Leher was my service advisor, and he did an amazing job of taking care of my vehicle. I appreciated his attentiveness More

by alafaye76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brycen Leher
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for the great feedback! We’re glad Brycen and the team provided attentive, patient service and continue to earn your trust with each visit.

March 26, 2026

Always enjoy their customer service. Amanda always makes sure to take care of me. I never leave there unsatisfied! More

by Ahmad Ayesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Apr 17, 2026 -

McKinney Buick GMC responded

Thank you for the kind feedback! We’re glad Amanda continues to provide great care and that your visits are always a positive experience.

1
...
8
9
10
...
92