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McLarty Daniel Buick GMC
Bentonville, AR
984 Reviews
McLarty Daniel Buick GMC is a premiere new car dealership located in beautiful Bentonville, Arkansas! Serving surrounding areas such as Centerton, Bella Vista, Rogers, Fayetteville and Siloam Springs, MD Buick GMC is proud to be the largest Buick and GMC dealer in Northwest Arkansas. Pick any of our fantastic staff and give us a shout -- we'll be glad to welcome you to the family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 984 reviews
November 21, 2019
James Pryor is a professional and courteous salesman. He is very knowledgeable and goes above and beyond. He thoroughly goes over the vehicle while answering your questions. is very knowledgeable and goes above and beyond. He thoroughly goes over the vehicle while answering your questions. More
by Helen
Employees Worked With
James Pryor
November 21, 2019
We have purchased several vehicles from Aaron for personal and business use. He always goes above and beyond to help get us the best price. He’s very personable and we have enjoyed doing business w personal and business use. He always goes above and beyond to help get us the best price. He’s very personable and we have enjoyed doing business with him. We’ll certainly be back for our next vehicle! More
by Susan West
Employees Worked With
Aaron Hollinger
November 21, 2019
Selection of both cars and trucks is outstanding. Sales people are friendly and not pushy, just helping you make your decision. I strongly recommend visiting with Aaron Hollinger people are friendly and not pushy, just helping you make your decision. I strongly recommend visiting with Aaron Hollinger More
by Jimd
Employees Worked With
Aaron Hollinger
November 21, 2019
I called Aron Hand explained what we were looking for and he was able to respond quickl y . He is very knowledgeable.and I trust him to tell us his honest opinion.we found a low mileage Buick enclav and he was able to respond quickl y . He is very knowledgeable.and I trust him to tell us his honest opinion.we found a low mileage Buick enclave More
by gavanspaintingceo
Employees Worked With
Aaron Hollinger
November 21, 2019
I have purchased several new vehicles for personal and business use from Aaron in the past months. He provided me with good pricing and excellent customer service. He was very professional and the I wil business use from Aaron in the past months. He provided me with good pricing and excellent customer service. He was very professional and the I will be back for my next vehicle More
by rpwest1032
Employees Worked With
Aaron Hollinger
November 20, 2019
Complete Incompetence! After the Flexplate on my 2012 Enclave broke for the 5th time (this time just out of warranty) McLarty had just taken over the dealership. Buick said After the Flexplate on my 2012 Enclave broke for the 5th time (this time just out of warranty) McLarty had just taken over the dealership. Buick said the dealership was empowered to assist me with the cost as a loyal Buick customer. But the only person able to make any adjustments was the Service Manager who conveniently was on a 3 week vacation leaving me with the $3500 bill to pay out of pocket. After NUMEROUS calls and texts with Cassie Beers (Customer Satisfaction Manager) and finally catching her in her office she again tried "to see" if the Service Manager had time to visit with me on this, you guessed it, nope he had no time for a customer yet. It's been over a year and he has never had the time to look me in the eye. The fact that his dealership failed to correct the problem 5 times did not matter, it is out of warranty is his only response. And you guessed it, they have a 12 month 12,000 mile warranty and now after 14 months and almost 30,000 miles the SAME PART (FLEX PLATE) is broken again! This time after towing it to Crain Buick in Springdale they are replacing a defective crankshaft that was the cause, breaking the flex plate repeatedly and Buick is splitting the cost because of how poorly I was treated at McLarty! If I could give a negative 10 I would. Cassie "dropped the ball" (her own words) when she "forgot to get with the service manager" and only did after being cornered in person. Also for a completely unresponsive Service manager that is unable to make time to meet with a customer after REPEATED FAILED attempts on a major repair. Add to this a service that is so COMPLETELY INEPT they COMPLETELY FAILED to find the root cause of a problem that repeatedly caused major expensive repairs! I HAVE the service documentation as proof! More
by Don Chick
Employees Worked With
Service Manager (name unknown, was never able to meet him), Cassie Beers
