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McLarty Daniel Buick GMC - Service Center

4.1

30 Lifetime Service Reviews

2517 SE Best Ln, Bentonville, Arkansas 72712

30 Reviews of McLarty Daniel Buick GMC - Service Center

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November 10, 2018

"First Service for New Yukon"

- HDB

Everyone was prompt, courteous, helpful, and thorough. I was pleased to learn that this was my first of two complimentary oil change/tire rotation services I get for my new Yukon Denali. Thanks. HDB

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Recommend Dealer
Yes
Employees Worked With
Brian Lamar
Nov 13, 2018 -

McLarty Daniel Buick GMC responded

We truly appreciate your feedback and business. We look forward in seeing you soon. Thank you for choosing Mclarty Daniel.

November 09, 2018

"Oil change.routine visit "

- Denali driver

Lots of new faces,in the service department. Everyone was professional and courteous. It was a pleasant experience. We will continue to have our service done there.

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Recommend Dealer
Yes
Employees Worked With
Service and payment staff
Nov 10, 2018 -

McLarty Daniel Buick GMC responded

We truly appreciate your feedback and business. Thank you for choosing Mclarty Daniel. We look forward in seeing you soon.

November 03, 2018

"Friendly "

- Servicelane1

My Advisor was very friendly and called me by name several times. The arrows were not turned on but they took care of that promptly.

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Recommend Dealer
Yes
Employees Worked With
You need to add your service team to this list.
Nov 05, 2018 -

McLarty Daniel Buick GMC responded

We value you as a customer. We truly appreciate your feedback an business. We look forward in seeing you soon. Thank you for choosing Mclarty Daniel.

October 27, 2018

"Buying was ok, but after sell is terrible"

- nevermclarty

bought a used Kia from them in 2014 and everything was good until the service department gets involved. made the mistake of buying the service contract, every oil change with an appointment even if you are the first one when they open takes 2-4 hours even if you tell them you are going to wait. on top of that they can never find us in thier comouter as having a contract and expect us to look it up for them just to lose it again the next time. would not recommend, Everett was head and shoulders above these guys can't believe they sold out

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Recommend Dealer
No
Employees Worked With
don't remember
October 26, 2018

"Quick and very satisfied. I "

- Ron Repplinger

I called Kierstin and asked her to make an appointment for having a front license holder attached to our new car on a particular day and time. She did and everything is great.

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Recommend Dealer
Yes
Employees Worked With
Kierstin Young
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 26, 2018 -

McLarty Daniel Buick GMC responded

We truly appreciate your feedback and business. We thank you for the 5 star review. Thank you for choosing Mclarty Daniel. We look forward in seeing you soon.

October 25, 2018

"Scheduled oil change and tire rotation. "

- K4ty67jh

It was quick, everyone was friendly. The only issue was when I made the appointment I specifically told them I didn’t want a tire rotation, I had already rotated them two weeks prior. That should have been in the appt. notes and not performed anyway. I should not have had to tell the advisor not to do it again.

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Recommend Dealer
Yes
Employees Worked With
Jeremy Watkins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 26, 2018 -

McLarty Daniel Buick GMC responded

We truly appreciate your feedback and business. Thank you for choosing Mclarty Daniel. We are looking forward in seeing you soon.

October 08, 2018

"Oil change"

- 2500 GMC Driver

I had an appointment for an oil change at 7 am and waited on my vehicle. They had me out in 35 minutes. Great Job. Dylan was very courteous and would recommend him to anyone that asks me about his professionalism.

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Recommend Dealer
Yes
Employees Worked With
Dylan Rooks
Oct 13, 2018 -

McLarty Daniel Buick GMC responded

Thank you for choosing Mclarty Daniel for your service of vehicle. We truly appreciate your feedback and business. We look forward in seeing you soon.

October 06, 2018

"Servicek"

- Soohia

My service writer was absolutely great. It was wonderful that there was a gentleman there that checked my windshield for chips and there was two. Service writer helped me with a couple tech problems I couldn’t figure out. Everyone was great and helpful.

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Recommend Dealer
Yes
Employees Worked With
Service gentleman.
Oct 15, 2018 -

McLarty Daniel Buick GMC responded

we truly appreciate you feedback and business. One of our Customer Relations team member will be reaching out to you for any questions or concerns. Thank you for choosing Mclarty Daniel. We look forward in seeing you soon.

September 30, 2018

"2nd trip the best"

- marc2

Very satisfied on the call back and handling of my problem on my new Canyon. Bad part it was the 2nd try after I had to spend time contacting GMC about warranty and if issue was covered by warranty. It was. My first trip was told plainly not covered.

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Recommend Dealer
Yes
Employees Worked With
Vanessa Hinojoza
Oct 15, 2018 -

McLarty Daniel Buick GMC responded

We truly appreciate your feedback and business. One of our Customer Relations team members will be reaching out to you for any questions or concerns. Thank you for choosing Mclarty Daniel. We look forward in seeing you soon.

September 30, 2018

"Went out of their way to do a great job!"

- Yukomfan

I was pleased and surprised when McLarty Daniel promptly replaced the seat on my car. The old seat had separated along the air vents. I’d say it was a job well.

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Recommend Dealer
Yes
Employees Worked With
Vanessa Hinojoza
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