McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale
Springdale, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 514 reviews
*THIS DEALERSHIP DESERVES A "0" RATING* - Vehicle purchased out of state a few months ago, I live in Ohio. This dealership convinced me to never buy a vehicle online again. Communication was poor to purchased out of state a few months ago, I live in Ohio. This dealership convinced me to never buy a vehicle online again. Communication was poor to non-existent at times, with promises of call backs that took days. When truck finally arrived, there were multiple issues with it. First the paperwork I signed showed only 3 miles on it - when it arrived it had over 240. Second it was filthy inside and last it was missing the tonneau cover. This is the first time I experienced a brand-new truck that had smudges on the windows, dirt everywhere, piece of food under the back seat, and dog hairs throughout. The excuse I was given was the transport came too early to detail, interesting since there were multiple days from the deposit to delivery. After about a month with multiple texts, calls, no resolutions and requests to speak with the GM, I reached out to the owner of the dealership. He called back and informed me he was not the owner anymore but would contact the new owner Derek and have him call me. It was shortly after that Derek the GM/Owner called me back. He told me the truck was used by his wife, and she might have taken the dog in it. He then chuckled and said if it was one of his employees he would fire them, but I can't fire my wife. When it came to the missing tonneau cover, the first excuse I heard from the Rep was "it blew off in transit" and then from the GM "it was stolen from the truck" either way it was supposed to be on the truck. They ordered one from a dealer near me, I paid for the installation $308.00 (the dealership overcharged me) but the GM refused to reimburse me for the installation claiming he should not be responsible if another dealership overcharges me. This is contrary to what my sales rep told me, that I should not be responsible for the installation. So, I am out $308 to have a tonneau cover installed, which was included and already paid for with the purchase of the truck. In conclusion - they sent me a check for $150 to go towards new mats, and the GM said he would pay to have inside detailed but said it should only cost around $100. I spent 6 hours detailing the inside myself, yeah it was that bad. Halfhearted apologies, lots of excuses, poor communication, and poor customer service - that is my takeaway from this dealership. * I spoke with multiple people at this dealership and Alexyss was the only one that kept her word. When she said she would call me right back she did. Thank you Alexyss!* More
4th purchase here and it was a good deal and easy process like always. And great atmosphere with the new management and team this year! like always. And great atmosphere with the new management and team this year! More
Have made multiple purchases here and they always treat me right and make it easy and professional! me right and make it easy and professional! More
This was the worst experience of my life trying to by a car. So long story short the team messed up from the very start of financing. There was something that wasn’t put in and then they had to resubmit. T car. So long story short the team messed up from the very start of financing. There was something that wasn’t put in and then they had to resubmit. Then they lost the paperwork between them and the bank. Then it got there to late. Ha to resubmit again then bank didn’t want to do it. I had then truck for 9 weeks and had to turn it back in. Already had it tagged and everything. Put new parts and tire on i. They offered no compensations or anything. They was like playing a game to them. They lied about trying to get into something Else have contacted Mr Dereck Hill the GM there at the dealership. Never counted back or anything. So now I can’t even get into a vehicle. Need to lawyer involve now. These guys would mess up a wet dream. They acted like I shouldn’t be upset about the times I was there it always took over 2-3 hour to get anything done. It was like. Game to them. The finance team there shouldn’t be trusted with making a copy of anything. 30 yrs exp my butt. But anyway just stay far away from this dealership. More
Andre was outstanding to work with, we walked in to the dealership just to look at a new Jeep. Andre was so easy to work with and zero pressure that we walked out with a brand new 2025 Rubicon. Andre has b dealership just to look at a new Jeep. Andre was so easy to work with and zero pressure that we walked out with a brand new 2025 Rubicon. Andre has been great after the sale supporting us from afar, he saved us an hour and a half one way several times in the process! More
Sales person Andrew was great help answered all of our questions and helped fing us the right vehicle. The service department is horrible we have an issue with a brand new vehicle. 1st time I was there fo questions and helped fing us the right vehicle. The service department is horrible we have an issue with a brand new vehicle. 1st time I was there for 2 hours they couldn't fix it. I was told to come back. I took off another day of work and it's still not fixed. I asked about compensation for the issues and the GM said that that they can't do anything like that. So I still have to take the vehicle back for a 3rd time More
Poor communication. Every time I talk to someone they will get back to me, no one ever gets back to me. Every time I talk to someone they will get back to me, no one ever gets back to me. More
Worst customer service I've ever had. I bought a vehicle in Dec 2023, I paid it off early in April of 2025. During the purchase I also got a GAP policy, it took weeks after paying off my I bought a vehicle in Dec 2023, I paid it off early in April of 2025. During the purchase I also got a GAP policy, it took weeks after paying off my vehicle to get a response from the dealership that I needed to come sign paperwork. I did so, and never saw my GAP refund. I followed up for weeks and never got a response. I finally was able to get the Finance Manager to respond and he said I never signed the paperwork, I argued that I drove over and signed it in person and described the person that helped me. He said well "it's not in your file.." he emailed me the same forms that I had already filled out and signed and said I'd see something in a few weeks. That was 6+ weeks ago, nothing and he's not returning my messages yet again. BUYER BE WARE!!! More
Purchased the vehicle, believed we got a good value. Vehicle broke down the next day and per computer analysis, vehicle had flags for nearly all of the 30 days prior to purchase. Vehicle ended up in sho Vehicle broke down the next day and per computer analysis, vehicle had flags for nearly all of the 30 days prior to purchase. Vehicle ended up in shop at another dealership for a week. Did not enjoy our interaction with the financing manager- high pressure and shame tactics used. Incomplete documentation of terms and conditions provided at purchase. Had to ask FOUR times post purchase to receive a response and the missing pages. I hope the vehicle is in fact reliable. Again, felt like initially we got a good value, but experience in the 8 days afterward left much to be desired. Vehicle also provided to us with the gas tank on empty. Salesman Franklin responsive. Would not purchase from this dealership in the future because of the customer experience. More




