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McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville
Bentonville, AR
2,272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 16, 2020
I bought a jeep from this dealership in 2014. There was a recall on the transmission while it was on the lot and ended a month before I bought it off of their lot--not fixed per the recall. Right after I bou recall on the transmission while it was on the lot and ended a month before I bought it off of their lot--not fixed per the recall. Right after I bought it the transmission seized up and I barely got it back to the dealership. They said they fixed it. They did not. It did the same thing three more times. I brought it in, where they said they fixed it. They did not. Finally, the last time I brought it in they said oh you've brought it in enough for the same problem so we can replace your transmission. It broke down again, except it almost killed my son on the highway because it seized up in heavy traffic. I took it in and a week later got it back yesterday. Te charged me 100 even though it was part of the recall. There was a traction light on before I drove it off of the lot. They tested it and said it was the battery. I went home and replaced the battery. Now the traction light and the check engine light is on. I'm scared to drive it back to the lot. They are not concerned about me or my families safety. Don't go there if you want your family to be safe. More
by etheridge.angela5
Employees Worked With
Cole Fletcher
October 12, 2020
AMAZING car buying experience and Ben Royal worked his six off for us. We will definitely be back in the future! Wado (Thank you), Ben! six off for us. We will definitely be back in the future! Wado (Thank you), Ben! More
by m.m.fourkiller
Employees Worked With
Patrick Madden, Ben Royal
October 12, 2020
First time buying at this dealership. Good products. Friendly, courteous staff that care about the customer. Professional from sales to finance. Recommend you talk to Ben Royal. Friendly, courteous staff that care about the customer. Professional from sales to finance. Recommend you talk to Ben Royal. More
by deucejrs
Employees Worked With
Caleb Royal, Patrick Madden, Ben Royal
October 09, 2020
Provided excellent service and had an amazing attitude for customer building of the dealership. Ben provided vehicle options in my specified range and was very respectful. Very impressed with car buying e for customer building of the dealership. Ben provided vehicle options in my specified range and was very respectful. Very impressed with car buying experience! More
by Lily Pettypiece
Employees Worked With
Ben Royal
October 08, 2020
It was a pleasure doing business at your dealership. My salesman was Tim Rueda and he did an outstanding job working with me on what I was looking for in a vehicle, and provided excellent customer service. salesman was Tim Rueda and he did an outstanding job working with me on what I was looking for in a vehicle, and provided excellent customer service. The process was much quicker than past car buying experiences as well. Thanks again! More
by Ted
Employees Worked With
Tim Rueda
October 06, 2020
Very poor sales experience. Only response was 5 days after my initial email. I had to email several times to get more information and got this: The next response was that “ the car sold, nobody contacte after my initial email. I had to email several times to get more information and got this: The next response was that “ the car sold, nobody contacted you?” Caleb Royal was my only contact until the last email I sent. I’ll will never do business with this dealership. Please take me off the contact list! Thank you. More
by Mrstephen.swim
Employees Worked With
Caleb Royal
October 05, 2020
My experience at this dealership and with Joseph was great! He was very helpful and all the staff were great as well! I definitely recommend Joseph. great! He was very helpful and all the staff were great as well! I definitely recommend Joseph. More
by Edna Caldera
Employees Worked With
Chris Self, Joseph Reed
October 01, 2020
Very thorough and honest. You can tell 100% that he is here for longevity of a customer and repeat business. He wants to take care of his customers. Had many questions and he answered all of them, made here for longevity of a customer and repeat business. He wants to take care of his customers. Had many questions and he answered all of them, made the entire experience so easy. More
by Cml13
Employees Worked With
Cliff Christian
