McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville

Staff was friendly and helpful, our salesman answered all our questions and did all he could to get us the best deal. our questions and did all he could to get us the best deal. More

Best service and attention to the customer. Best place in town to buy a used or new vehicle Best place in town to buy a used or new vehicle More

Bought a New truck in February that had the bed camera not working. Have taken it in 3 times for repairs, still not fixed. Also discovered 5 months ago the tires are rubbing the undercarriage and asked not working. Have taken it in 3 times for repairs, still not fixed. Also discovered 5 months ago the tires are rubbing the undercarriage and asked for a set of Factory tires to replace these (safety and wear issue) and have been told they can't do that either. McLarty put a lift-kit and bigger tires on the truck before we ever looked at it or bought it - The Tires are clearly are not up to code and they should be able to take them off. We have been getting the run around for 6 months, the General Manager will not call us back, POOR customer service for the brand new truck. How hard can it be for a dealership to order 4 factory tires - We would put them on ourselves if they would just replace the one that are unsafe. More

its a pretty good building with very good installations… and the stuff are good people with services.. tim rueda is a pretty good sales man, he would answer all the questions that you would ask. and he is a and the stuff are good people with services.. tim rueda is a pretty good sales man, he would answer all the questions that you would ask. and he is a asome guy More

Hello everyone. Automotive Dealerships all across the country tend to get a reputation for ripping people off. And quite frankly McLarty Daniel Chrysler Dodge Jeep R Automotive Dealerships all across the country tend to get a reputation for ripping people off. And quite frankly McLarty Daniel Chrysler Dodge Jeep Ram of Bentonvill, AR May have put themselves all the up there at #1 Long story short. Pulled into the lot for my wife to look at a charger. I had no intentions of purchasing a vehicle but a 2022 Dodge ram power wagon caught my attention. When approached by a salesman we began discussing the truck and my trade. When i ask if he would be able to come down from the sticker price he informed me that he wasn't able to and in fact another $699. will be added to the sticker price for two side windows tented and the third light have a flashing led bulb added. now we are msrp+$699. He runs the numbers. We finally agree on a trade in amount even though it was still below Kelly blue book trade in value.So we finalize the deal. The next morning i look through all the inventory online. Just being curious because of the overwhelming inventory. anyway, the truck that i had just purchased the night before hadn't been taken offline yet. I checked the sn twice. Yep it the same truck. But guess what. The online price was over $4,000 less than what my salesman charged me. And he knew it and charged me sticker price + anyway. I've contacted them several times and gotten nowhere. Looking like a judge will have to handle it. I cant tell you not to buy from this dealer. But keep in mind what happened to me. I'm sure i'm not the only one this has happened to. Just be cautious and don't let it happen to you. Steven K Rawlins More

Had a wonderful experience purchasing our Jeep from Ben Royal. I highly recommend using him when your read to purchase your next vehicle. He was so patient and nice not pushy at all, listened to all my mus Royal. I highly recommend using him when your read to purchase your next vehicle. He was so patient and nice not pushy at all, listened to all my must haves and don’t wants when it came to be the jeep I wanted and made sure I got it all!! We will be using him as our go to for cars in the future! More

Very prompt and attentive. Made sure we got taken care of quickly. Everyone was kind. Made sure we got taken care of quickly. Everyone was kind. More

Drove over an hour only to be treated poorly. I waited over 10 minutes to be acknowledged by a service advisor when I arrived. I requested a rental car (which is included in my service plan) when I waited over 10 minutes to be acknowledged by a service advisor when I arrived. I requested a rental car (which is included in my service plan) when I made my appointment and when I got here they told me they don’t have any available but never called to make other arrangements. Advisor was very pushy about all the “add-on” options that he recommended. None of which are necessary for the first service appointment or for my truck. He then told me what my cost would be and when I said I had a prepaid plan he got very rude with me. I’m not sure what the point of giving all the information online to book the appointment if they don’t follow any of it when you get there. I feel like I was treated differently when they realized that I did not purchase the truck from here. I will not return here for future service. More

The whole process was very smooth and easy. Always nice doing business with McLarty Daniel CDJR! Always nice doing business with McLarty Daniel CDJR! More

The sale went well and i was satisfied with how it ended up. However, 2 weeks later the salesman calls to tell me that he made a mistake and was $400 off doing my payoff. He stated that $400 was deducted fr up. However, 2 weeks later the salesman calls to tell me that he made a mistake and was $400 off doing my payoff. He stated that $400 was deducted from his paycheck because of this and asked if I could repay him that personally. At that time, I didnt understand the whole situation, it sounded like I owed the dealership that. I didnt really put it all together until later. Asking a customer to pay for a mistake on the dealer side is beyond unprofessional. I hope this makes sense, Im still confused as to why that fell on me to pay. Ive never heard of this happening and noone else Ive spoke to has either. Sidenote: I drove 1.5 hours to take care of this and wasnt so much as offered gas, car wash, nothing More