McLarty Daniel Ford

Waited over two weeks for an appointment. Finally dropped for an engine code on my 2017 Fusion Energi. Was asked if the battery was checked, and I noted that it was. I was told that the batte Finally dropped for an engine code on my 2017 Fusion Energi. Was asked if the battery was checked, and I noted that it was. I was told that the battery would be checked first, and if found to be okay, I would need top get a diagnostic, which was quoted at $175.00. Battery replacement was not quoted at this time. Left vehicle 9:30 am Thursday. I texted a phone number provided at 3:30 to get a status. It was just a battery check, seriously.. Was told that he battery was bad, and had to ask how much the battery replacement would be. Advisor did not know how much a battery replacement was, and had to call me back. I thought that was odd since the price is on the wall as you walk in. Advisor called back and told me it would be $383. I was being charged for a diagnostic AND a battery replacement. I told the advisor that was incorrect, and she agreed to that I was not be charged for diagnostic that wasn't needed per our conversation at drop off. I was quoted the proper battery change cost at $174.00. I went to pick up my vehicle the next day, only to see another $87 on the ticket. I was told that the charge was for a BMS reset. A BMS reset was never quoted or told it was required. After noting that I was not a pleased with getting multiple incorrect quotes, the $87 charge was removed. Seems all very shady and doubt I will never come back, nor would I purchase a new vehicle here, which I was in the market for. More

Mike and Jimmy did a great job in making the purchase happen. Great dealership treated us with respect and worth the drive. would recommend this dealership to anyone. I will buy from them again. happen. Great dealership treated us with respect and worth the drive. would recommend this dealership to anyone. I will buy from them again. More

Great communication, and friendly service. I would definitely recommend Shakera. She’s successful for a reason. I would definitely recommend Shakera. She’s successful for a reason. More

This is our 2nd purchase from McLarty Daniel, but our first time with Shakera. We were very happy she got us the deal we wanted and absolutely love our new to us Sorento Hybrid. first time with Shakera. We were very happy she got us the deal we wanted and absolutely love our new to us Sorento Hybrid. More

I came up to Rogers from Russellville to purchase my Navigator. I called asking for pictures of the inside with seats down and Stephan went out to the vehicle and took pictures and sent them to me. He Navigator. I called asking for pictures of the inside with seats down and Stephan went out to the vehicle and took pictures and sent them to me. He has been the most knowledgeable salesman for the vehicles he sales, and other manufacturers. It was a true pleasure to have him help me with my purchase. Stayed late to finish the purchase, very concerned about my well being and safety. Concerned about my drive back to Russellville and check on me the next day. I will definitely purchase my next car from him. Everyone at Daniel McCarthy dealership were nice and helpful. More

Great service from Shakera. This is the second car we buy from her. Takes care of everything. This is the second car we buy from her. Takes care of everything. More

Jeff was an absolute pleasure to work with. He breaks the stigma of pushy car sales people and was polite, professional, laid back and easy to work with. I had actually found a deal for less mo He breaks the stigma of pushy car sales people and was polite, professional, laid back and easy to work with. I had actually found a deal for less money and chose to complete the deal with Jeff because of how he conducted himself. More

Pleasant, professional, people and the experience we had with this dealership has been the best in NWA. SHAKERA MACKEY was the sales rep and is probably the best I have had the pleasure to do business with. with this dealership has been the best in NWA. SHAKERA MACKEY was the sales rep and is probably the best I have had the pleasure to do business with. Thank you SHAKERA More