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McLarty Daniel Ford

Bentonville, AR

4.7
1,125 Reviews
If there's one thing we want everyone to know it's that at McLarty Daniel Ford we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Ford vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. What's more, we use certified Ford parts that are also available to the DIY-types out there. This way, you know you're vehicle is being treated right, from start to finish. Speaking of being treated well: McLarty Daniel Ford takes one stressful part of the car buying experience and turns it into a BIG positive. That's thanks to our team of Ford lease and loan specialists. Here to make sure all of your finance needs are met, they work hard crunching the numbers and ultimately provide an all-around pleasurable experience - some even go so far as to call it unmatched. Of course, the best way to learn more about our commitment to you here at McLarty Daniel Ford is to talk with us. Call, send us a note online, or stop into our showroom during regular business hours. We're located at 2609 South Walton Boulevard Bentonville, Arkansas and would love to answer any questions you might have.
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2609 S Walton Blvd.

Bentonville, AR

72712

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Showing 1,125 reviews

August 16, 2021

It was not a nice experience. Communication was terrible. I had to personally visit the dealership multiple times to just get the updates. I had to wait a couple of days to get an answer. After three days, t More

by hsazci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Sep 01, 2021 -

McLarty Daniel Ford responded

We would like to apologize for your experience with our dealership's service department. We understand how extremely frustrating this must be. Here at McLarty Daniel Ford Lincoln, customer service and transparency are our top priority, so this was a very concerning review to read. We would absolutely love to look further into this issue for you. If you don't mind contacting our Service Customer Relations Manager, Chelley Pense, at 479-685-3347, so we can begin this process for you. Once again, we do apologize and would love to be able to make this right. Thanks

Sep 01, 2021 -

hsazci responded

Thank you for getting back to me. However, I already took my car to another dealership to fix the issue. FORD Springdale helped me to diagnose and solve the problem. Thanks.

August 16, 2021

I can't enough about Bobby. He is professional, knowledgeable and always keep the customer at top of mind. I have worked with Bobby on all of my Ford vehicle purchases, going back to when the deale More

by Michael Overton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Flippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Peebles
Aug 16, 2021 -

McLarty Daniel Ford responded

Micheal, thank you so much for taking the time to leave us this wonderful review! We're beyond pleased to hear that Bobby was able to provide you with a pleasant buying experience! We truly appreciate your repeat business with us here at McLarty Daniel Ford and are already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you—we'd love to be of assistance!

August 13, 2021

I love Billy Tally. I love MD Ford. Easy buying experience I've ever had. You absolutely can not go wrong buying a car here. More

by VW from Benton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tally
Aug 13, 2021 -

McLarty Daniel Ford responded

Thank you so much for taking the time to leave us this wonderful review! We're beyond pleased to hear that Billy was able to provide you with a pleasant buying experience! We truly appreciate your business with us here at McLarty Daniel Ford and are already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you—we'd love to be of assistance!

August 10, 2021

This is the worst dealership that I have ever had to deal with. All I have heard from all of them is excuses and never solutions. I will not recommend them to anyone. More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan McCoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Forester
Sep 01, 2021 -

McLarty Daniel Ford responded

We would like to apologize for your experience while visiting our dealership. We try to run our business with customers being our number one priority, so this was very concerning to read. We would love to try and make this right. If you don't mind contacting our General Manager, Jason Hooe, at 479-273-9022, we can look further into this issue for you. We hope that we can earn your business back in the future. Thanks.

July 30, 2021

Nice place, friendly staff, comfortable amenities. Enjoyed working with Shakera. She is pleasant and very professional, not pushy either. Thank you for the easy transaction. More

by Lisa G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakera Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

McLarty Daniel Ford responded

Lisa, thank you so much for taking the time to share your experience with our dealership! We truly appreciate your kind words as well as your business here at McLarty Daniel Ford Lincoln! We're already looking forward to your next visit, but in the meantime, please don't hesitate to reach out if there's anything we can do for you in the future!

July 29, 2021

Super nice and stress free shopping. No expectations placed on having to buy a vehicle. Was understanding and helpful on what we were looking for. More

by Geoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott "Coach" Sharp
Jul 29, 2021 -

McLarty Daniel Ford responded

Thank you for the feedback, Geoff. We love to hear that your experience was stress-free and enjoyable. This is what we love to do, and we're honored to help everybody. It sounds like "Coach" has you covered, but feel free to reach out if you need anything!

July 26, 2021

Coach Scott was great to work with, he did a great job of having the cars I requested to drive ready to go when we showed up. The dealership is a really nice place also. Our finance guy Tom was also very kin More

by derekdwyer71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Amos, Scott "Coach" Sharp
Jul 29, 2021 -

McLarty Daniel Ford responded

Thank you for the great feedback, Derek! We have to agree that "Coach" and Tom are pretty great. We're truly honored to be your choice when shopping for a new car. We'd love to see you again and don't be shy if you need anything else.

July 15, 2021

Honestly is the best policy, and Shakera is just that. She is very professional and honest in her work. Totally recommend to all my friends and families. More

by quangdung1
Recommend Dealer
Yes
Employees Worked With
Shakera Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

McLarty Daniel Ford responded

Thank you so much for taking the time to leave us this 5-star review! We truly appreciate your kind words as well as your business here at McLarty Daniel Ford Lincoln! We couldn't be happier to hear that Shakera was able to provide you with an easy and stress-free buying experience. We're already looking forward to your next visit, but in the meantime, please don't hesitate to reach out if there's anything we can do for you in the future!

July 13, 2021

I would like to commend Jon Huffman and the service dept. for helping me get my 18 F150 back on the road. My wife and I were on vacation and pulling a camper when the check engine light came on and it began More

by tramsey515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Huffman
Jul 13, 2021 -

McLarty Daniel Ford responded

Thank you so much for taking the time to leave us this wonderful review! We truly appreciate it! We're so happy to hear that Jon was able to provide you with a pleasant experience at our dealership during your last visit to our service department. Here at McLarty Daniel Ford Lincoln, customer service is our top priority, and we're so glad to hear that our staff is doing a great job of showing that! Our team wishes you safe travels on your way back to Ohio!

July 02, 2021

Reached out to store mgr on 6/18 about bronco build update. No reply no response of any kind, actually sent 2 emails and it’s like I don’t exist. Being a customer with a bronco on order and F150 reserv More

by Chgossett77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason hooe
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