McLarty Nissan of Little Rock

Over selling I have only owned by Altima for a year and a half. I'm at 40k miles. This car needs more maintenance work than any vehicle I've ever owned. Every time I have only owned by Altima for a year and a half. I'm at 40k miles. This car needs more maintenance work than any vehicle I've ever owned. Every time I take it in for service, I'm told it needs a plethora of service offerings. Every Nissan service department makes me feel like I'm driving a ticking time bomb if I don't purchase an unreasonable amount of maintenance services. My wife refuses to take it in for service any longer because she always gets pressured to purchase additional services. I am actively shopping to trade this vehicle in and will likely be my last Nissan. Upon this most recent visit I was told I needed a new cabin air filter. When I told the service advisor I changed it myself 3 weeks ago he told me they hadn't checked it, It was recommended based on the status of the engine air filter. I told him they needed to be actually inspecting things before recommending services so they wouldn't look foolish. While I have loved the car, I cannot keep up with the maintenance costs. More

Long wait and disappointing The wait for an oil change was over an hour when I went and wanted to have my speaker looked at also which I was was told I would have to wait an addi The wait for an oil change was over an hour when I went and wanted to have my speaker looked at also which I was was told I would have to wait an additional 90 minutes when I was told next time I had a problem just come in. Didn’t wait for that but I did for the oil change thinking that my first one would be free as it has been with every other new car I have bought but nope it cost me $50 I would have gone to the dealer in Hot Springs were it’s only $35 if I would have known I would have to pay. I will go to a different dealership from now on including buying a vehicle! More

Lemon I bought my car in April and tomorrow will make the 3 rd time it’s been in the shop. I haven’t even made 3 payments on it I bought my car in April and tomorrow will make the 3 rd time it’s been in the shop. I haven’t even made 3 payments on it More

Very professional Very courteous & lmowkedgeable willng to help where needed. I will be back when needed. I have no more to say Thank you When are getting the car wash Very courteous & lmowkedgeable willng to help where needed. I will be back when needed. I have no more to say Thank you When are getting the car wash fixed? More

Great salesman. Worked with a great salesman named Jeff Johnson. He answered all my questions and was not trying to shove a car down my throat which most other dealer Worked with a great salesman named Jeff Johnson. He answered all my questions and was not trying to shove a car down my throat which most other dealerships did. I will use Jeff the next time we need a vehicle. I went in undecided on what I wanted and ended up with one of my dreamcars. More

Satisfied The experience was a good one the experience was a good one. The only thing that I don’t like is getting so many surveys after the service is complete The experience was a good one the experience was a good one. The only thing that I don’t like is getting so many surveys after the service is complete. I’ve completed one on line why all the text for the same thing. I’m not understanding More

Very easy to deal with. Had a good experience, I will be back. Donnie knew a lot about the vehicle I purchased and answered all my questions. I will be recommending him to my Had a good experience, I will be back. Donnie knew a lot about the vehicle I purchased and answered all my questions. I will be recommending him to my friends. More

Customer Survey Cliff is always willing to help me. He is very knowledgeable and courteous. Cliff has outstanding customer service skills. I enjoy going to a place Cliff is always willing to help me. He is very knowledgeable and courteous. Cliff has outstanding customer service skills. I enjoy going to a place that I can trust to do a good job on my car. More

Fast easy and courteous The quick service department had me in quickly and to work fast with the use of the shuttle they also picked me back up which was great. Overall a gre The quick service department had me in quickly and to work fast with the use of the shuttle they also picked me back up which was great. Overall a great experience. More

Service I have always went to this dealership for service in my car since I bought it. If I had a problem it was taken care of I have always went to this dealership for service in my car since I bought it. If I had a problem it was taken care of More