McLoughlin Chevrolet

McLoughlin has worked hard to shed the dealership stereotype of upselling services or pressuring for unneeded services. I feel the advice the service writers give is sound and reasonable.. and they s stereotype of upselling services or pressuring for unneeded services. I feel the advice the service writers give is sound and reasonable.. and they seek to do right by the customer. There seems to be a culture-shift in the industry for good (and service advisor Kayla exemplifies this). More

Service was great, service advisor was very nice and checking out to pick up my car was a breeeze and the lady at the desk was very nice also!👍🏾 checking out to pick up my car was a breeeze and the lady at the desk was very nice also!👍🏾 More

I’m so happy with my purchase. The team was friendly and knowledgeable. Jacob was great. Super easy car buying experience overall! Loving my new Chevy! knowledgeable. Jacob was great. Super easy car buying experience overall! Loving my new Chevy! More

Great respnsive service and great comunication. I was in and out for an oil change in no time at all. Kalya the service advisoer was knowledgable and friendly. and out for an oil change in no time at all. Kalya the service advisoer was knowledgable and friendly. More

Dan is the type of person I enjoy working with and the rest of the dealership. Dan was very helpful and in a few year’s, I hope to pick up a 2021 and to be able to deal with Dan again. rest of the dealership. Dan was very helpful and in a few year’s, I hope to pick up a 2021 and to be able to deal with Dan again. More

Kelsea was amazing, she got me in super quick and was very helpful. There was a towel left under the hood of my car that I found a few days later. very helpful. There was a towel left under the hood of my car that I found a few days later. More

Great service for a recall issue that had things quite backed up in the appointment choices. I had no trouble getting in and things were done when they were estimated. No problems at all. Very happy with backed up in the appointment choices. I had no trouble getting in and things were done when they were estimated. No problems at all. Very happy with the service. More

My 2011 Equinox has been tracked over the past year for an oil consumption issue. Before he retired, Don was planning to submit this evidence to Chevrolet. This vehicle burns through oil without a known ro an oil consumption issue. Before he retired, Don was planning to submit this evidence to Chevrolet. This vehicle burns through oil without a known root cause. I informed Kayla of the history when the car had a scheduled oil change 5/1/2021. There was no oil visible on the dipstick. She later said they "did not know why". I told her about the history. She did not bother to investigate and go back to look through the service history. If she had done so, it would have been evident that this vehicle has a definite timeline of oil consumption tracking. See notes from January 2021 and going forward. Don was planning to submit this evidence and request service fee reimbursement. There was a previous recall of the 2011 Equinox with a known issue. More

Dylan and Dave were very helpful in the car buying process, very easy to deal with from initial communication through the website/email up to seeing the car in person. The dealership was busy so we we process, very easy to deal with from initial communication through the website/email up to seeing the car in person. The dealership was busy so we were thankful we had gotten to McLoughlin early in the morning, but we left with a great car for a great price. More

Very helpful. Especially in these COVID times it’s hard to have such a friendly and professional experience. The father son combo rocked it! If I purchase another vehicle, it would without a doubt be from to have such a friendly and professional experience. The father son combo rocked it! If I purchase another vehicle, it would without a doubt be from the same group. Thank you! More