McLoughlin Chevrolet

Great staff, very helpful, & highly professional The staff was quick to answer all my questions & lead me to the vehicle I was interested in & didn’t pursue me to buy some other vehicle The staff was quick to answer all my questions & lead me to the vehicle I was interested in & didn’t pursue me to buy some other vehicle More

Sales person was great - finance was ok Kaveh was great all around. He was welcoming and spent time talking with my kid. He made sure I was taken care of. I'd recommend him to others. Kaveh was great all around. He was welcoming and spent time talking with my kid. He made sure I was taken care of. I'd recommend him to others. Brian, finance guy, made me feel like I was buying a car at a car lot. He didn't pressure on anything (well until the add-ons like warranty), but he talked way too fast and didn't recognize he was outpacing me. I had to tell him to slow down at least twice. I felt he meant well and was sincere though. I was unhappy with one aspect - when the numbers were given to me, it was mentioned they included a discount for being a return customer. I asked what the price was if I wasn't a return customer and the response was silence. Obviously there was no discount and just salesmanship talk. Again, there was no obvious pressure, but it sure felt like I was at a car dealership being sold a car with all the "salesmanship" techniques. I dread buying cars for this reason. I'm also definitely not a fan of how rebates are shown on the webpage. The price you see is not the price you get when you get down to it. More

New car purchase This is my fourth purchase from this dealer and Kaveh and Brian made this one the easiest. I highly recommend them and the great service team of Charm This is my fourth purchase from this dealer and Kaveh and Brian made this one the easiest. I highly recommend them and the great service team of Charmaine, Christine and Jim! More

My 3500HD is a beast I been online shopping a 2500 for about two months. I decided to stop in mcgloughlin Chevrolet.. I first met with Dave, nice guy and kept my car buyin I been online shopping a 2500 for about two months. I decided to stop in mcgloughlin Chevrolet.. I first met with Dave, nice guy and kept my car buying process very smooth and was transparent about everything !!! Both Dave and Finance manager Brian kept it professional and even got me a nice rate.. Even the receptionist was awesome !!I recommend Dave when your looking for a serious truck !! More

Lease of our 2018 Chevy volt We leased a 2018 Chevy volt. Staff was courteous. The lease terms were satisfactory. We have yet to return our current lease vehicle, so I can’t speak We leased a 2018 Chevy volt. Staff was courteous. The lease terms were satisfactory. We have yet to return our current lease vehicle, so I can’t speak to that. More

Dave and Ryan were awesome. Friendly, patient and helpful. Would recommend both of these gentlemen without hesitation. Nice guys, laid back. Patient, listened and got to work to make it happen for me. Apprecia Would recommend both of these gentlemen without hesitation. Nice guys, laid back. Patient, listened and got to work to make it happen for me. Appreciate them both very much; rockstars! More

Overall positive but fell a little short on the details I think what takes a customer experience to the next level is attention to detail. For example, my name has been spelled incorrectly in all of the cor I think what takes a customer experience to the next level is attention to detail. For example, my name has been spelled incorrectly in all of the correspondence. Not a huge deal, but something that shows the level of importance to making sure a person feels valued as a person and not just another sale. Another example was a dismissal of my concern about a report on the Car Fax. I still am not convinced that the report was ever looked into or resolved. This is a small thing that would have gained significant trust with me. I'm 50/50 on going back. I would likely try again but would be more willing to walk away if I started having any concerns about the process. More

Attentive and not pushy! We had a great experience at McLoughlin Chevrolet! We originally went in thinking we would be purchasing a truck that night and not only did multiple We had a great experience at McLoughlin Chevrolet! We originally went in thinking we would be purchasing a truck that night and not only did multiple people stay over late to ensure we had ample time to make a decision, they also worked with us the best they could to get us an amazing deal and stick within our budget! We ended up driving home in our new truck! Definitely would recommend them! Great service! More

Bought a new Colorado PU. When I walked up to the door I told Dave Ames I was looking to buy a new PU. He showed me some trucks. I said I liked the silver one. We went on a When I walked up to the door I told Dave Ames I was looking to buy a new PU. He showed me some trucks. I said I liked the silver one. We went on a test drive and I said that's the one I want. He walked me through the process and filled out the paper work. Every thing went smoothly. Then He took me over to Brian Sallee the Finance guy and we finished the deal. Brian was friendly and efficient. The whole process went very smoothly. In approximately 3 hours I was on the way home with my new PU. More

Couldn't be better Very organized friendly service. The secretarial staff was on top of things. I liked the doughnut in the waiting area. The waiting area and bathroom Very organized friendly service. The secretarial staff was on top of things. I liked the doughnut in the waiting area. The waiting area and bathrooms were clean. More