McLoughlin Chevrolet

Horrible Service This shop has been the absolute worst experience with a mechanic that I have ever had. They destroyed existing parts, installed new parts incorrectly This shop has been the absolute worst experience with a mechanic that I have ever had. They destroyed existing parts, installed new parts incorrectly, and lied about work that needed to be done. Their techs are incompetent and their management is condescending and rude. They refuse to pay to get the work they have done incorrectly fixed and expect me to bring my vehicle back to their shop so they can cost me even more money and break more parts. Their service department is literally nothing but a bunch crooks. More

Everything was as/better than expected! Buying from McLoughlin Chevy was a terrific experience. I emailed Ashley, the internet manager, to confirm the car was available, she responded back Buying from McLoughlin Chevy was a terrific experience. I emailed Ashley, the internet manager, to confirm the car was available, she responded back almost immediately and we set up an appointment. We arrived at the dealership and were immediately greeted by Alex who was super friendly and helpful. We were especially impressed with his knowledge of the purchased Hyundai Genesis which was not only a non-house brand but is not common in the market in general. The vehicle was in exceptional condition and the price was highly competitive. Jacob finalized the paperwork in record time. I have not worked with a better organized dealership and I have worked with many in a lifetime of buying cars. Kudos to the team!! More

They loved my Z06 I took my husbands Z06 Corvette in for service and they took care of it and even replaced the water pump that we didn't know was leaking great job I took my husbands Z06 Corvette in for service and they took care of it and even replaced the water pump that we didn't know was leaking great job More

Friendly service I took my car in for a well-needed service and the staff was very friendly. They gave me a loaner car (a very nice 2016 vs my 2002) while they fixed I took my car in for a well-needed service and the staff was very friendly. They gave me a loaner car (a very nice 2016 vs my 2002) while they fixed some things on my car. Maggie kept me informed throughout the process. Every time I was at the dealership, everyone was really nice and attentive. :) More

Recent Service Appointment I would highly recommend this dealership, and the incredible service team that assisted me. I worked with Maggie mostly, and she was very thorough an I would highly recommend this dealership, and the incredible service team that assisted me. I worked with Maggie mostly, and she was very thorough and courteous, even went out of her way to get me a loner vehicle when there was a mix up with my appointment time. I also briefly worked with Brett, who was equally as friendly and helpful, making my experience much better than you'd expect a typical vehicle service appointment to be. I will definitely continue to do business at this dealership, and will continue to use Maggie as my Service Manager. More

Great, Easy Service Experience My service manager, Don Cohen, did a great job of scheduling, servicing, and observing the expected wait time for my 2015 Tahoe. Felt very confident My service manager, Don Cohen, did a great job of scheduling, servicing, and observing the expected wait time for my 2015 Tahoe. Felt very confident that my vehicle was well cared for. He even scheduled my next service appointment. I will definitely be back. More

Excellent warranty service. I called the dealership today to make an appointment to have my Chevrolet Silverado serviced under the new vehicle 2 year free service plan. They wer I called the dealership today to make an appointment to have my Chevrolet Silverado serviced under the new vehicle 2 year free service plan. They were able to make an appointment for service within 1 hour of my telephone call. Service was provided within 1 hour of arrival. I was very satisfied with the service and staff at the dealership. More

Service department with no service First time customer and very disappointed with the level of service. Only point in my experience where they were nice was at the end when they were as First time customer and very disappointed with the level of service. Only point in my experience where they were nice was at the end when they were asking/telling me to give them a great review. Same thing happened when I purchased my vehicle here. They basically told me to give them all top ratings. If you have to tell your customers to rate you high at the end of a transaction then there is something drastically wrong. More

Great experience We really enjoyed doing business here at McLoughlin Cheverolet in the purchase of our car with Alex mora and Kurt Reader. Would recommend to family a We really enjoyed doing business here at McLoughlin Cheverolet in the purchase of our car with Alex mora and Kurt Reader. Would recommend to family and friends ! More

Broken promises - say anything to get the sale A little over a year ago I purchased a 2014 Chevrolet Cruz with all the warranties you can imagine. At the time I was told, keep the car for a year, c A little over a year ago I purchased a 2014 Chevrolet Cruz with all the warranties you can imagine. At the time I was told, keep the car for a year, come back in and we can take it back for what you paid (silly me) and with all the warranties we can get you into something else with lower payments. Okay, that's what I did. Called them yesterday and I was told my car is worth 10,000 less than what I paid and there was nothing that could be done. Talked to them numerous times, they said look at this car etc. I did and by the end of the conversation it was a waste of time, the finance person lied to me when I bought the car ( with the warranties on this you have a down payment on your next car, come back). The sales people are nice, they will rush you into a vehicle, tell you anything and then when it comes time to pony up - suddenly your new car is worth crap and you are stuck in a vehicle with higher payments, broken promises and no way out. Granted this may not be dealer specific, but I trusted them. Guess they are like all the rest. Don't be fooled. More