McLoughlin Chevrolet - Service Center

Oil change I always get good service at this location. But this time, whom ever worked on my car, forgot to put back the ring/gasket back on the filter cap and t I always get good service at this location. But this time, whom ever worked on my car, forgot to put back the ring/gasket back on the filter cap and there was an oil leak so I had to take it back on the next working day. Don was able to get me in quickly and solve the problem. More

Jim McLean is always helpful and knowledgeable. Been doing business with this Chevrolet operation since 1998. It has passed hands several times, but it is still my go to place for Chevrolet products Been doing business with this Chevrolet operation since 1998. It has passed hands several times, but it is still my go to place for Chevrolet products and services. More

Recall on Chevy Trax On Saturday 7/27/19 8:30 am was scheduled for a hour to check my car out for a recall and if it did need to be fixed I would reschedule another appoin On Saturday 7/27/19 8:30 am was scheduled for a hour to check my car out for a recall and if it did need to be fixed I would reschedule another appointment and you guys would Order the parts. So 2 hour later John the service writer come and tells me that the mechanic could not look at it because the tool he needed was locked up (REALLY) so he apologize and said he would give me a free oil change and I did not need one yet. I thought I would come back for one later cause I just had one awhile back with you . But no I got a oil chang anyway .So 2 1/2 hours later I finally get my car back job not done. You wasted my time and I was late for my job. And also why did it take so long for the mechanic to tell john he could not look at the car? I sent a reply on Monday to Bryce Moilanen on Monday but I guess he to busy too. To answer me. And nobody called me to reschedule and I was told by one of the girls at the desk that a manger would call .so I guess you guys are to busy. More

Great quick service Great service department. Jon was my seevice advisor and was professional yet friendly. From drop off to pick up was only like 45 min. The car was in Great service department. Jon was my seevice advisor and was professional yet friendly. From drop off to pick up was only like 45 min. The car was in great condition when I picked it up. Awesome job guys! More

Bad experience Just spent nearly $1,000 on repairs on my 2000 Suburban, one of which was right front window. I did not check windows when I left, but next day went Just spent nearly $1,000 on repairs on my 2000 Suburban, one of which was right front window. I did not check windows when I left, but next day went to roll all of them all down and now right rear window does not work. Called Jim McClean and asked if that window could be checked out free of charge. His answer was no because they cannot be related as they are not connected in any way. When I told him I think they could be related (same electrical system!) and therefore they should be willing to check it out for free. Jim said no again and when I told him if that is his final answer, then I will never use their dealership again for service, he hung up on me! More

Great service staff Don Cohen is great. Professional and friendly. I would recommend Don and his team to anyone looking for great advice, fantastic service and a great pr Don Cohen is great. Professional and friendly. I would recommend Don and his team to anyone looking for great advice, fantastic service and a great price. More

Problems since I bought the car there. Never going back AFTER I bought this car in June of 2017, I was told the car was purchased by the dealership at the car show in March, so the the warranty started inMa AFTER I bought this car in June of 2017, I was told the car was purchased by the dealership at the car show in March, so the the warranty started inMarch. Because I really wanted the car, and nothing else available, I went along with that, and then purchased an exteneded two year warranty. Now I'm told the warranty is void for fixing my parking assist, because there are scrapes on the side of the car. Whenever I"ve had to bring the car in, I've had to wait for a long time before even checking in, while watching the technicians shooting the bull instead of helping me. Calls are not returned, no body called me to tell me the car was ready from the last repair, so I was without a car all night. My husband bought his truck at Suburban Chevrolet and has had no such problems. I'll be taking my vehicle there from now on for servicing and repairs. More

Straight forward and professional My only disappointment was paying almost $12.00 EACH for spark plugs -- really, guys! Isn't that a bit expensive? Otherwise, I was treated well and My only disappointment was paying almost $12.00 EACH for spark plugs -- really, guys! Isn't that a bit expensive? Otherwise, I was treated well and with real professionalism. Car is running superbly! As good as it was, I hope I don't havvisit any time soon! More

A Great Experience Being that our purchase at this dealership went so well, we also elected to make the long drive to experience their service department as well. Everyt Being that our purchase at this dealership went so well, we also elected to make the long drive to experience their service department as well. Everything went smooth as can be from calling in the appointment to completion of the service. Entire staff was professional and super welcoming. That said, we will continue to use them for all our service needs regardless having the convenience of another dealership closer to home. Thank you folks for proving a relationship is indeed vital to a great overall experience! More

in and out quickly Went in for some routine service. Very efficient and was in and out quickly. Will return again. Thank you very much for such fine service. Went in for some routine service. Very efficient and was in and out quickly. Will return again. Thank you very much for such fine service. More