McLoughlin Chevrolet - Service Center

Great service with great people! This was my fifth maintenance trip to dealer for my Silverado High Country for routine items and tires. Always professional, Don took care of everythi This was my fifth maintenance trip to dealer for my Silverado High Country for routine items and tires. Always professional, Don took care of everything in the time promised. I was pleased with the tires and alignment with no mess or issues. Thank you for a great.jpb once again for a picky customer. He is the only service advisor I go to for my truck and Vette!! Go team chevy! More

Great Customer Service I took my vehicle in for a warranty repair. I was informed and kept up to date by the service advisor John O. as to the estimated time for repairs. My I took my vehicle in for a warranty repair. I was informed and kept up to date by the service advisor John O. as to the estimated time for repairs. My entire experience was smooth and easy. The cashier Charmaine was so nice and offered me a water or coffee for my trip home. I love that!!! She was very personable and efficient. More

Friendly and quick service for a factory recall. I went in to have our factory recall taking care of in our Chevy truck. John was very friendly and knowledgeable. It was nice to have him take care of I went in to have our factory recall taking care of in our Chevy truck. John was very friendly and knowledgeable. It was nice to have him take care of our truck. While I was waiting for my truck repair, I wanted to look at upgrade options. Razi went over s couple of options that I was curious about. I was up front I wasn’t buying that day, but would in the future. He let me look at the equinox I was interested in. He even let me take it for a test drive. Both John and Razi were courteous and kind. I had a good visit that day. More

Honest people..Great service Called me after my appt. was over and done to let me know I had been overcharged on a belt. Wanted to make sure I got my money back.. Love these fol Called me after my appt. was over and done to let me know I had been overcharged on a belt. Wanted to make sure I got my money back.. Love these folks. More

Oil change: takes longer, but you get more For about the same cost as quick oil change shops, you also get a vehicle inspection by a certified mechanic. No pressure to buy, no sales pitch - jus For about the same cost as quick oil change shops, you also get a vehicle inspection by a certified mechanic. No pressure to buy, no sales pitch - just information to give you a heads-up on future maintenance. More

Great as t Took time out of their work day to test drive my car to try and find a problem I was worried about. Thanks guys! The end. Took time out of their work day to test drive my car to try and find a problem I was worried about. Thanks guys! The end. More

Just plain Awesome! The staff listened to my concerns and addressed them. They didn’t try and use fear tactics to up-sale me on anything and addressed my actual concerns. The staff listened to my concerns and addressed them. They didn’t try and use fear tactics to up-sale me on anything and addressed my actual concerns. They ended up having to replace my transmission...I had anticipated it to take a couple of weeks but it took less then 3 days. Thanks Don Cohen for your fast and accurate work. More

Service Was great, would recommend. Having a 25 word minimum is crazy and will cause people not to leave reviews. I still don’t have enough words. That was 26 Was great, would recommend. Having a 25 word minimum is crazy and will cause people not to leave reviews. I still don’t have enough words. That was 26 words. More

Oil change and service light on I was at my 9 am appointment early (8:45) I was checked in and then the wait began. How long should a oil change take?? I’m no expert but... then I h I was at my 9 am appointment early (8:45) I was checked in and then the wait began. How long should a oil change take?? I’m no expert but... then I had asked for them to check out a information light for the driver assist program. After over a hour and 20 mins the service man comes to me with 4 pages of stuff that my vehicle needed repaired. I was so discussed with the first item when he told me that it took 1.3 hours to diagnose the warning light (2015 Tahoe don’t you plug it in and get a reading as to why there is a warning light) ? Again by this point I was so pissed! He said it would be another nearly $400 dollars to replace the part in the seat that vibrates when you go over line on side of road. Keep in mind by this point they are already charging me for 1.3 hours of labor 😡. He proceeded to ramble through all the air filters and everything else that needed done. I said no I want none of the additional services and just wanted my oil change done. At the 2 hr 45 min mark as my vehicle is in the service drive sitting I ask can I get my vehicle now and leave?? He will be right with you I was told as the car continued to sit and there was no other clients in the service area. Once paperwork was ready he claimed to have given me a really good discount on the labor for diagnosis as he could tell I was irritated. I feel $100 to plug in a car (discounted rate) is absurd not to mention my 3hour experience. More

Useless My leased car periodically won’t start and has had this problem since day one. They looked at it and and told me they don’t know and charged me $45 fo My leased car periodically won’t start and has had this problem since day one. They looked at it and and told me they don’t know and charged me $45 for it. Uselsss and charged me to be useless. I took a half day off and had people pick me up and drop me off for absolutely zero help and I was charged for it. This isn’t my first unhelpful experience either... More