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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,536 Reviews

1,536 Reviews of McLoughlin Chevrolet - Service Center

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October 02, 2022

Aside from forgetting to put the lug nuts back on my front tire, causing the tire to fall off as was pulling out of the shop, everything else was great. Thought there would be more of a response from th More

by MEALEYDC
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charmaine Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

McLoughlin Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 252-4048 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 30, 2022

As usual, McCloughlin Chevrolet was able to get me scheduled quickly for a software update on our '21 Chevrolet Bolt EV. Also as usual, staff was helpful, cheerful, and got us taken care of! More

by RandyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie M, Ricky Vasquez
September 26, 2022

Initial appointment resulted in the need to schedule a second appointment, no problem. Never received call to schedule it, left voicemail for service advisor. No word back still. Sorry, taking business el More

by pele10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelsea Crownover
Oct 01, 2022 -

McLoughlin Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 20, 2022

Thankyou Chris for making our experience so great. We had a small problem and they gave me a credit fir my inconvenience. Thankyou Chris and McLoughlin Chevrolet dealer. Joan Kittle More

by NONI.J.GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deven Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

NONI.J.GIRL responded

I thought that deserved an answer ? You asked !

Sep 29, 2022 -

NONI.J.GIRL responded

What good is this ?

September 20, 2022

Frank Ryan is a horrible service advisor. Lies to you and gives you false information. Needs to learn basic math skills. More

by calynn16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Ryan
Sep 24, 2022 -

McLoughlin Chevrolet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. McLoughlin Chevrolet (888) 252-4048

September 19, 2022

Ricky was absolutely amazing. From my initial call to schedule my appointment ti the end of the service repair. More

by TMCCOLLUM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
Sep 23, 2022 -

McLoughlin Chevrolet responded

Hello there! Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2022

I was running late because of excruciating pain and Ricky understood and got me checked in right away and my truck was serviced promptly. Free coffee was available in the customer lounge that helped More

by sweible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Vasquez
Sep 23, 2022 -

McLoughlin Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

September 17, 2022

Even though my new truck suffered from the known lifter defect, this dealer was able to get me in the same day I called and get going on the repair. More

by DAVINIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Sep 21, 2022 -

McLoughlin Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2022

Staff is extremely friendly and knowledgeable. Service Manager came out to say hello and asked if everything was good. More

by FASTEDDIE007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover
Sep 20, 2022 -

McLoughlin Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2022

Kelsey Phipps is the best service writer/tech ever, in my experience. She is friendly, courteous, and incredibly professional at solving issues. Even when GM has parts on constraint, she has gone the extra m More

by KENTSHOCKNEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Sep 19, 2022 -

McLoughlin Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

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