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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.6
1,553 Reviews

1,553 Reviews of McLoughlin Chevrolet - Service Center

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September 20, 2022

Frank Ryan is a horrible service advisor. Lies to you and gives you false information. Needs to learn basic math skills. More

by calynn16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Ryan
Sep 24, 2022 -

McLoughlin Chevrolet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. McLoughlin Chevrolet (888) 252-4048

September 20, 2022

Thankyou Chris for making our experience so great. We had a small problem and they gave me a credit fir my inconvenience. Thankyou Chris and McLoughlin Chevrolet dealer. Joan Kittle More

by NONI.J.GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deven Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

NONI.J.GIRL responded

I thought that deserved an answer ? You asked !

Sep 29, 2022 -

NONI.J.GIRL responded

What good is this ?

September 19, 2022

Ricky was absolutely amazing. From my initial call to schedule my appointment ti the end of the service repair. More

by TMCCOLLUM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
Sep 23, 2022 -

McLoughlin Chevrolet responded

Hello there! Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2022

I was running late because of excruciating pain and Ricky understood and got me checked in right away and my truck was serviced promptly. Free coffee was available in the customer lounge that helped More

by sweible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Vasquez
Sep 23, 2022 -

McLoughlin Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

September 17, 2022

Even though my new truck suffered from the known lifter defect, this dealer was able to get me in the same day I called and get going on the repair. More

by DAVINIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Sep 21, 2022 -

McLoughlin Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2022

Staff is extremely friendly and knowledgeable. Service Manager came out to say hello and asked if everything was good. More

by FASTEDDIE007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Gaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover
Sep 20, 2022 -

McLoughlin Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2022

Kelsey Phipps is the best service writer/tech ever, in my experience. She is friendly, courteous, and incredibly professional at solving issues. Even when GM has parts on constraint, she has gone the extra m More

by KENTSHOCKNEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Sep 19, 2022 -

McLoughlin Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

September 13, 2022

Messed up the diagnostics, and I appreciate that they admitted their mistake. However, I lost $700 in the process. Definitely not ethical or okay... More

by hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo Espino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

McLoughlin Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (888) 252-4048 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 12, 2022

The employees are friendly and helpful and very fast! They made sure to answer all the questions I had at the time of my car service. More

by DEJESUS_ROSALINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ryan
Sep 16, 2022 -

McLoughlin Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2022

They did the recall updwte for my car which fixed some computer problems. They did not record or investigate the phone connectivity issues I had expressed about the infotainment system. More

by DAMON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo De La Torre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

McLoughlin Chevrolet responded

Hi, thank you for taking the time to leave us your honest feedback. Please contact us at (888) 252-4048 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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