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McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,534 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,534 Reviews of McLoughlin Chevrolet - Service Center
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April 10, 2022
Went in for a battery replacement (recall), and the service dept there, while they didn't have all the answers immediately, made sure to take care of everything as rapidly as was possible. The line wor service dept there, while they didn't have all the answers immediately, made sure to take care of everything as rapidly as was possible. The line workers do the best with what they got, and while the service could have benefitted from some better planning on all sides, it got done same day and seems to have been done professionally. Thanks! More
by ed50
Verified CustomerEmployees Worked With
Iain Mackintosh
April 10, 2022
Had them do a vehicle inspection for me and they were super courteous and timely in communication. The inspection told me exactly what I needed to know. super courteous and timely in communication. The inspection told me exactly what I needed to know. More
by FullThrottle
Employees Worked With
Christie M
April 10, 2022
Friendly service. Was told it would be 2-3 hours. Was much longer and was not updated. The delay was, however, explained and the problem fixed Was told it would be 2-3 hours. Was much longer and was not updated. The delay was, however, explained and the problem fixed More
by gregorys1971
Employees Worked With
Kelsea Crownover
April 09, 2022
I had scheduled my oil change online the night before, but when I showed up for my appointment time, I was told I wasn’t on the schedule. I was taken anyway and was in and out in an hour. but when I showed up for my appointment time, I was told I wasn’t on the schedule. I was taken anyway and was in and out in an hour. More
by KRISTINAWASNIDGE
Employees Worked With
Francis Ryan
April 07, 2022
Speedy service. Everything seems to be done right. The customer service is on point with what was needed Everything seems to be done right. The customer service is on point with what was needed More
by JAHEDINPOTTER
Employees Worked With
April 07, 2022
Service was done quickly. Personnel were friendly and helpful. However , the Technician found problems that dont exist (front brakes were replaced less than 6-months ago, repo Personnel were friendly and helpful. However , the Technician found problems that dont exist (front brakes were replaced less than 6-months ago, report they needed replacement). In the past, the car was clean upon return (vacuumed and trash free). This time it was dirty- not vacuumed, with additional trash inside). Service level pricing options were not discussed beforehand, cost was higher than expected, which I take partial responsibility for, yet would have been great to know beforehand. More
by ZAC_PDX
Employees Worked With
April 06, 2022
Battery recall service on the Chevy Bolt. The process was fairly smooth. Could have been a tad better for folks renting cars for the 2 days. Can't have 7-7:30AM service appointments marrie The process was fairly smooth. Could have been a tad better for folks renting cars for the 2 days. Can't have 7-7:30AM service appointments married with Enterprise Car Rentals which doesn't open until 8AM (and didn't actually have a car, in this case, until 2PM or so). Need to reserve a car well in advance, perhaps DAYS (not just hours) before, due to the current rental-car availability insanity. The actual EV Tech guy(s) are ripping it up though, seamlessly dropping 1000 pound packs, doing coolant and firmware in something like 4 hours flat--they're not getting paid ENOUGH. More
by MKFELLOWS
Employees Worked With
Kelsea Crownover
