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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.4
1,376 Reviews

1,376 Reviews of McLoughlin Chevrolet - Service Center

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February 15, 2024

Always a pleasant experience when I go to the service department and they are real as the commercials. Excellent job Joe with your people More

by CASCADEMTNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

February 08, 2024

Disorganized, didn't communicate with me there was a inspection fee, I feel totally ripped off. Never returning More

by APULS078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charmaine Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christie M
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

McLoughlin Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (888) 252-4048 when you have an opportunity, and we will be more than happy to try and turn your experience around.

February 07, 2024

Great experience even though a tough situation that was not either my doing or the dealers doing. Kelsea handled everything so professionally and was amazing! Grateful customer! More

by Kevin Carty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

McLoughlin Chevrolet responded

Kevin, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 05, 2024

Great service from all the team that works there. Best dealership in town. Will recommend to my friends More

by alkarakornish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

McLoughlin Chevrolet responded

We're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 04, 2024

They worked us into the service department same day after a scheduling mistake by us. Amazing customer service! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Clure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

McLoughlin Chevrolet responded

Brian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2024

My last service was done on a cold snowy/icy day that also happened to fall on a federally recognized holiday (MLK Day). Kayla was the only service writer working and really appeared to be a skeleton cre More

by Rick F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

McLoughlin Chevrolet responded

Rick, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 12, 2024

Handled everything to perfection on time . First experience with service department I will be back . More

by RON@SUTTONSTIRE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Jan 30, 2024 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

I can not express enough how consistently dissatisfied I am with the service department at this dealership. I have made the decision that our fleet vehicles will no longer be brought to this location. Reque More

by Wesemang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
April
Jan 30, 2024 -

McLoughlin Chevrolet responded

We regret to hear that you had this experience with us. Here at McLoughlin Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (888) 252-4048 to discuss ways we can better serve you in the future.

January 11, 2024

The service was good and quick. I appreciated the lack of pushy-ness. Overall a good experience! More

by bdavidson9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

McLoughlin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2024

Kayla was amazing she worked so hard with my extended warranty service company to get all of my repairs approved! It saved me thousands of dollars in repair. More

by JennP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

McLoughlin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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