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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,534 Reviews

1,534 Reviews of McLoughlin Chevrolet - Service Center

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May 25, 2021

Thank you very much for the quick and courteous service. The communication exceeded my expectations. I will certainly be back for all my future needs. More

by Chevyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
May 25, 2021

Iain Mackintosh was a spectacular service advisor - had to have car towed by AAA on a Sunday when service was closed; my 8:30 Monday morning had diagnostics done and repairs by midday at a very fair price More

by RichM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iain Mackintosh
May 22, 2021

Good service very friendly service rep at the end door #4 last minute appointment got to get in to do service for the Chevy Colorado More

by jfcpen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
May 22, 2021

While having my air conditioning fixe they told me the right side mirror was cracked and wanted $437.99 to fix it. Inspected it when I got home and a portion of the housing was separated. It took me all o More

by ironfab
Recommend Dealer
No
Employees Worked With
Iain Mackintosh
May 21, 2021

I tried calling 4 different times to set up an appointment for an oil change and left multiple messages, but no one ever got back to me. I ended up making the appointment through their website. I More

by SJREYNOLDS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Ryan-Seals
Jun 17, 2021 -

McLoughlin Chevrolet responded

Thank you for your review and bringing these concerns to our attention. I apologize you did not have a positive experience during your recent service. We would be happy to perform your next oil change service free of charge. Feel free to contact me directly, I would love the opportunity to serve you better. Travis Gaul - Service Manager (503) 794-6980 tgaul@mcloughlinautomotive.com

May 21, 2021

Iain was an amazing service advisor to deal with. I love that he was real!! Made me feel comfortable right out of the gate!! Thank You!! More

by patriciadavis503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iain Mackintosh
May 21, 2021

Service was great and all associates were very friendly. The service itself took a bit longer than it should have, I was at the dealership for about 3 hours. Aside from the long wait everything was great More

by MURRAYJARROD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
May 20, 2021

When I called to make an appointment I did not receive a return call back. I had to schedule my appointment via online which was somewhat frustrating. More

by LAVERNEADAMS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
May 19, 2021

Really appreciated fitting me just prior to my leaving on a road trip. I also appreciated having a coupon for oil change to reduce the cost. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
May 18, 2021

I like getting straight answers to my questions and that is exactly what I got. Kelsea is one of the best persons I have ever dealt with. She is very personable and really seems to be quite caring in deal More

by LARRY5669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover
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