McLoughlin Chevrolet - Service Center

I had a problem with some work done and when I took my vehicle back in it was fixed immediately. I very much appreciated the attention I received. While waiting I looked at new and used cars and Elliott w vehicle back in it was fixed immediately. I very much appreciated the attention I received. While waiting I looked at new and used cars and Elliott was most helpful with information on a car I’m very interested in. More

McLoughlin has worked hard to shed the dealership stereotype of upselling services or pressuring for unneeded services. I feel the advice the service writers give is sound and reasonable.. and they s stereotype of upselling services or pressuring for unneeded services. I feel the advice the service writers give is sound and reasonable.. and they seek to do right by the customer. There seems to be a culture-shift in the industry for good (and service advisor Kayla exemplifies this). More

Great respnsive service and great comunication. I was in and out for an oil change in no time at all. Kalya the service advisoer was knowledgable and friendly. and out for an oil change in no time at all. Kalya the service advisoer was knowledgable and friendly. More

Service was great, service advisor was very nice and checking out to pick up my car was a breeeze and the lady at the desk was very nice also!👍🏾 checking out to pick up my car was a breeeze and the lady at the desk was very nice also!👍🏾 More

Kelsea was amazing, she got me in super quick and was very helpful. There was a towel left under the hood of my car that I found a few days later. very helpful. There was a towel left under the hood of my car that I found a few days later. More

Great service for a recall issue that had things quite backed up in the appointment choices. I had no trouble getting in and things were done when they were estimated. No problems at all. Very happy with backed up in the appointment choices. I had no trouble getting in and things were done when they were estimated. No problems at all. Very happy with the service. More

My 2011 Equinox has been tracked over the past year for an oil consumption issue. Before he retired, Don was planning to submit this evidence to Chevrolet. This vehicle burns through oil without a known ro an oil consumption issue. Before he retired, Don was planning to submit this evidence to Chevrolet. This vehicle burns through oil without a known root cause. I informed Kayla of the history when the car had a scheduled oil change 5/1/2021. There was no oil visible on the dipstick. She later said they "did not know why". I told her about the history. She did not bother to investigate and go back to look through the service history. If she had done so, it would have been evident that this vehicle has a definite timeline of oil consumption tracking. See notes from January 2021 and going forward. Don was planning to submit this evidence and request service fee reimbursement. There was a previous recall of the 2011 Equinox with a known issue. More

Great service, super friendly and they always have my vehicle out in a great amount of time. I always come back. And Kayla's great!! vehicle out in a great amount of time. I always come back. And Kayla's great!! More

Kelsea is the best! She is so warm and welcoming, great customer service experience. The whole service department and crew has a very welcoming feel to it. customer service experience. The whole service department and crew has a very welcoming feel to it. More

Be dry good service Kelsey was great when I'm in Milwaukee I'll be returning thankyou I would recommend there service to anyone superb Milwaukee I'll be returning thankyou I would recommend there service to anyone superb More