Mccord's Vancouver Toyota

McCord's is a great place to buy a new or used vehicle. DeAnna Dean Roger's was very helpful and just a pleasure to work with. I recommended my cousin Jennifer Bishop and she bought a brand new Toyota High DeAnna Dean Roger's was very helpful and just a pleasure to work with. I recommended my cousin Jennifer Bishop and she bought a brand new Toyota Highlander. More

Used sales was kind and informative even though we were not sure we wanted to trade in. Service is always amazing and helpful. It is always a pleasure. not sure we wanted to trade in. Service is always amazing and helpful. It is always a pleasure. More

Service Dept Unfair Billing My very young (18) year old daughter needed a new key for her 2006 Prius. She had the vehicle towed to McCords after calling and being given a price My very young (18) year old daughter needed a new key for her 2006 Prius. She had the vehicle towed to McCords after calling and being given a price quote for the key. Around 9:00 a.m. the next morning McCords telephoned her and told her they were starting on her car. It took until 4:00 p.m. to finish. When she went to pick it up she was told they had worked on it "in between cars", and then they charged her for 2.50 hours of labor ($337.50)!!! When I called to ask about this I spoke with Lynn, the Customer Relations person. She was no help whatsoever other than to defend the actions of McCords. She did tell me that programming the key is a fixed price - odd it shows up at 2.5 hours of labor on the bill. On top of that, they left the programmer in the back seat of her car, and left her car a mess. She had to make a trip back to return it, so she could avoid the technician guy coming to our house while she was home alone. She was told she would have to pay some sort of rent or something if it wasn't returned right away. Shame on McCords for their behavior in this situation. They will absolutely never get my business - and I drive a Toyota. More

Stole my license! Went here with my wife to buy a Camry , they held my license during test drive. When we came back we said we where going to check out our banks loan o Went here with my wife to buy a Camry , they held my license during test drive. When we came back we said we where going to check out our banks loan options. They insisted on running their own credit check and would not give me my license back so we could leave. I told them I wanted to check my own bank first. I had to threaten the punk salesman with calling the police to get my licence back More

Garbage I can’t believe this dealership won’t stand behind their agreement to a known company (Extreme Turbo Systems) to get their 2020 Supra after offering a I can’t believe this dealership won’t stand behind their agreement to a known company (Extreme Turbo Systems) to get their 2020 Supra after offering a 2500$ deposit and was straight paying cash for the whole vehicle over msrp. This dealership is xxxx. More

Took a Deposit on a car, decided last miunute not to sell. McCord's Vancouver Toyota took a $2,500.00 deposit from us for a Launch Edition Toyota Supra 3 weeks ago. We agreed to pay $10,000 over asking price. McCord's Vancouver Toyota took a $2,500.00 deposit from us for a Launch Edition Toyota Supra 3 weeks ago. We agreed to pay $10,000 over asking price. The car is set to arrive this week and now the owner wants to keep the car to lure in customers. Unfortunately all the other launch edition allocations are spoken for and we're left empty handed. We tried to reach out to the sales manager, general sales manager and even the general manager. They basically told us tough luck and they would sell us a car in 2 months when more arrive. This puts an extremely poor taste in my mouth and I will not be doing business with them in the future! More

Cory Cox is the Salesman Togo to!!! Great service! Cory is a very polite person! Not your typical salesman who always pushes for something! Works great with you and your wants/needs! Abs Great service! Cory is a very polite person! Not your typical salesman who always pushes for something! Works great with you and your wants/needs! Absolutely satisfied for the service that I got and to have Cory as the salesman. More

MATT TOWNSEND ROCKS ! Our salesman Matt was very patient with us while going from buying to no sale to buying again until a deal was done THANKS MATT Our salesman Matt was very patient with us while going from buying to no sale to buying again until a deal was done THANKS MATT More

Great service Our first experience buying a vehicle with Skyler as our salesman was outstanding.so much so we were back in a week to purchase another, we waited ove Our first experience buying a vehicle with Skyler as our salesman was outstanding.so much so we were back in a week to purchase another, we waited over the weekend so we could be sure to have Skyler as our salesman. And yet again he exceeded our expectations. Thank you for a easy no hassle deal The Bentley’s. More

Navigation sound is not working. Purchased 2019 Highlander on January 17, 2019. Found there is no voice or sound working with the Navigation system. Since they were aware of this pr Purchased 2019 Highlander on January 17, 2019. Found there is no voice or sound working with the Navigation system. Since they were aware of this problem, I feel they were withholding information that would have affected whether I would have purchased the vehicle. Brought it in and service department was aware of problem but I was not informed prior to leaving dealership with my new car that they were aware has problem. When I brought it back within a couple of days, sales people said they could fix it. If you turn the car off and then back on it might work. I then took it to service on 2/7/19 and they told me that it is a software problem since Toyota had installed new software. They supposedly updated the software and told me that when I want to use the Navigation to input it then turn the car off and restart. Also, they would notify me when the problem had a solution. So far, as of 4/17/2019, I have heard nothing. This is my 4th Toyota. More