Meade Lexus of Lakeside

My Lexus Certified Buying Experience Best car shopping experience we ever had! Very welcoming atmosphere despite the construction that is currently going on... Our salesman Sam is very k Best car shopping experience we ever had! Very welcoming atmosphere despite the construction that is currently going on... Our salesman Sam is very knowledgeable, helpful and VERY professional. We were welcomed immediately after we walked into the dealership (don't laugh, this is rare..you will see what we are talking about if you go to a Mercedes or Audi dealership) and he was very patient answering the millions of questions that we had.. We ended up needed to pick up our car one day earlier than expected and had additional request for our car. The Sales Manager Larry was able to accommodate all our needs and quickly got our car ready in just a few hours. Although Sam was off on that day he still coordinated through the entire process and made sure we were satisfied with our purchase. Switching from Audi and first time owning a Lexus. Will definitely come back again! Thank you! More

My Lexus Certified Buying Experience Charlie listened to my wish list and made my Lexus buying experience a pleasure. As an owner himself, Charlie was enthusiastic about the Lexus drivin Charlie listened to my wish list and made my Lexus buying experience a pleasure. As an owner himself, Charlie was enthusiastic about the Lexus driving experience and explained what I could expect. He was very knowledgeable and answered all of my questions. Charlie is the BEST!!! More

Our new car buying experience was great. Dennis M responded quickly to our questions and treated us with respect. He offered alternative option packages to assist with pricing and provided go Dennis M responded quickly to our questions and treated us with respect. He offered alternative option packages to assist with pricing and provided good comparisons. More

Run as far as you can from Meade lexus of lakeside Warranties are offered with certified used cars but wont transfer it private owner. "LEXUS, the warranty comes in the price of the car. "BAD BUSINESS Warranties are offered with certified used cars but wont transfer it private owner. "LEXUS, the warranty comes in the price of the car. "BAD BUSINESS" More

The Bums rush I was trying to get info /(out the door price) from the Dealer on a GS 350..No such luck,just a call back and wanted me to test drive the car. I I was trying to get info /(out the door price) from the Dealer on a GS 350..No such luck,just a call back and wanted me to test drive the car. I passed on the drive as I wanted to know about deals.. They /Anthony called me back saying the car was being looked by another customer at there Southfield dealership. and I did NOT like it and I was being pressured. I told Anthony go ahead send it to your dealer in southfield . He calls me back saying if the Custiomer did not buy the GS350 I could still drive it , I just asked for an out the price and I never got it More

Purchased a new IS350 Charlie was terrific! In-depth expertise and understanding of every aspect of the car, professional, caring, patient, competent! Charlie taught me thi Charlie was terrific! In-depth expertise and understanding of every aspect of the car, professional, caring, patient, competent! Charlie taught me things about the car I would never have known were available on my new car. I will buy all my cars from him in the future. Ron was great, too, explaining how all the new technology and features work. More

Love my RX! Charlie made my purchase easy and provided an enjoyable experience. The service was excellent and the showroom was impeccable. Charlie completed all t Charlie made my purchase easy and provided an enjoyable experience. The service was excellent and the showroom was impeccable. Charlie completed all the requirements making my purchase seemless! Thank you Charlie! More

First Time Buyer Our first experience purchasing a luxury Lexus. Thought it might be intimidating but our salesperson, Dennis Mitchell, quickly put us at ease. No high Our first experience purchasing a luxury Lexus. Thought it might be intimidating but our salesperson, Dennis Mitchell, quickly put us at ease. No high pressure. He was very welcoming, patient, knowledgeable, and efficient. Dennis entertained all our questions and insecurities. After purchasing the vehicle, we had a tutorial from Erin. Lacking tech savvy, Erin’s patience enabled us to understand the basic workings as pain free as possible. Our overall experience at Meade Lexus of Lakeside was excellent. We have Dennis to thank for that. I highly recommend this dealership. More

A stellar customer oriented, satisfying, car purchase. My husband and I were in the position of both needing a vehicle at once. Two visits to other dealerships that day left us disappointed with quality of My husband and I were in the position of both needing a vehicle at once. Two visits to other dealerships that day left us disappointed with quality of the products offered and the effort and format of sales presentations. In addition the physical premises we visited left us wondering how they could work from such places. The Lexus dealership, on the other hand, was clean, well organized and customer oriented. The subtlety located snack bar offered a wide variety of items welcome to the fatigued, stressed shopper. We hadn’t bought a car in eight years and it was an endeavor. Our sales representative Charlie met us in the parking lot with a relaxed demeanor and immediately focused on our needs. There was never pressure and he shifted gears smoothly when I couldn’t decide changing my mind several times. It took a few days but he made the process very comfortable finding several cars that met my changing “wants”. He also found a car for my husband that fit the price range of a Toyota we had looked at, but with many more amenities in an older model. The technology orientation was focused and understandable. Checkout was conducted by a pleasant and efficient staff member who offered extended warranty without pressure but educated us, instead, on the security of knowing major repairs would be taken care of for the planned lifetime of the vehicle. We look forward to the stellar service being offered as follow up, knowing Lexus will be our only provider for all our cars. It has been a great experience.. More

The Consumer I haven't shopped for an automobile for a number of years. Recently, I started making the rounds to various dealerships, as my trusty vehicle was star I haven't shopped for an automobile for a number of years. Recently, I started making the rounds to various dealerships, as my trusty vehicle was starting to show signs of its age. I wasn't too impressed with what I saw and had decided that I would choose one that was least disappointing. I found one dealership which had a well trained staff, but could"t bring myself to buy the product. We were passing Meade Lexus and on a lark, my wife suggested that we stop in and take a look. Charlie came on and greeted us like we were long lost relatives. He was friendly, informative and knowledgeable and low key. He made us feel special and at home. He was able to figure out what we wanted and gave us a number of options. It was a great experience!!! After I purchased the vehicle, the rest of the staff provided us with a similar, welcoming experience. Thank You Charlie and Meade for making my car buying experience such pleasant one. More