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Meade Lexus of Southfield

Southfield, MI

4.8
1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

December 31, 2022

It is the people - helpful getting problems or service needed promptly- my 20k service was great and a battery replacement went even better! More

by Kbdizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony!
Jan 03, 2023 -

Meade Lexus of Southfield responded

Thank you for being such a fan of the Meade Lexus of Southfield team. We're always here to help you and look forward to seeing you again next time. Take care!

Jan 03, 2023 -

Kbdizzy responded

Excellent service and help especially Tony

November 15, 2022

My first Lexus purchase was in 2004. I have always received excellent service. The sales personnel and consultants always accommodating and professional. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simeona Atanasova
Nov 15, 2022 -

Meade Lexus of Southfield responded

It has been our pleasure to serve you! Thank you for the awesome review of Meade Lexus of Southfield and for trusting us with your vehicle's care! We are so glad to hear how great our team has been through it all. Have a great day and we hope to see you again for any future needs!

September 29, 2022

My overall experience as a new customer was exceptional. I appreciated the professionalism and patience of my Service Writer, Shannon! Thank You for helping me meet my goals regarding my recent used vehicle More

by Proftbibbs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Sep 30, 2022 -

Meade Lexus of Southfield responded

Thank you for leaving Meade Lexus of Southfield a five-star review! It's wonderful to hear that Shannon ensured you were happy with our services. We are always here to assist and look forward to working with you again down the road!

September 21, 2022

The staff was very professional, kind, prompt and friendly. They demonstrated excellent customer services. i would give them high recommendations. More

by S_booker4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donald Allen, Allison Jacobs
Sep 21, 2022 -

Meade Lexus of Southfield responded

It means so much that we have earned your recommendation! Thank you for choosing Meade Lexus of Southfield and for sharing your experience. Drive safely until we see you again!

August 15, 2022

Don. ..service advisor rocks. He is most helpful and professional in the business. He is the best. More

by Norm Qaji
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Allen
Aug 15, 2022 -

Meade Lexus of Southfield responded

Thank you for this awesome shoutout to Don. He will be so glad to hear you appreciate his quality service. Come by Meade Lexus of Southfield anytime, Norm!

August 05, 2022

The services at Southfield is efficient as Dan performed his duty professionally and effectively. Excellent. More

by Kankam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Allen Jr.
Aug 05, 2022 -

Meade Lexus of Southfield responded

Thank you for sharing your top-notch service experience with Dan at Meade Lexus of Southfield! Safe driving!

August 03, 2022

Caring, deliberate and mindful of customers time issues. They do excellent work and pride themselves on all of the above. More

by xx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 03, 2022 -

Meade Lexus of Southfield responded

When we see words like "caring", "deliberate", and "mindful" it lets us know we are doing a great job! Thank you for the 5-stars, and have a great day! –Meade Lexus of Southfield

July 22, 2022

I brought my 2007 Lexus ES350 for essential repairs. I discussed the repairs with Robert Percy, who was my advisor. This was a major repair as several problems had to be addressed. Robert was very profe More

by Mal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Percy
Jul 22, 2022 -

Mal responded

brought my 2007 Lexus ES350 for essential repairs. I discussed the repairs with Robert Percy, who was my advisor. This was a major repair as several problems had to be addressed. Robert was very professional and responsive. He arranged my rides to home and the dealership promptly. I’m thankful to Robert for his diligence. Meade Lexus in Southfield is an excellent dealership.

Jul 25, 2022 -

Meade Lexus of Southfield responded

We are happy to hear that Robert and the team took great care of you! Thank you for choosing Meade Lexus of Southfield and for sharing your experience. Drive safely until we see you next!

July 16, 2022

Great Service! I do missed getting my fuel tank filled up, but still excellent experience More

by Bmdorsey45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Percy
Jul 18, 2022 -

Meade Lexus of Southfield responded

Thanks so much for taking a moment to give Meade Lexus of Southfield a shoutout. We appreciate you!

June 29, 2022

Tony did a great job of getting the car in for service and getting me a loaner for a couple of days. He updated me on the problem and the cost, all normal actions; but he did so in a polite and professio More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 29, 2022 -

Meade Lexus of Southfield responded

Hi Ken, we are honored to hear that you always have such seamless experiences with Tony and our team at Meade Lexus of Southfield! Thank you for the 5-stars, and please come back anytime!

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