Meade Lexus of Southfield

Good service at a good price Brought my car in for a 90K Mile service, with change of timing belt. Jerry was very friendly as was the entire staff. My only issue was the discrep Brought my car in for a 90K Mile service, with change of timing belt. Jerry was very friendly as was the entire staff. My only issue was the discrepancy in pricing for this service. I priced this out with other mechanics, and was surprised to find that the online price was consistent the other prices I was quoted. However, when I called this dealer over the phone, the price was a few hundred dollars higher. However, I was told that they would honor the online price. Then when I actually brought the car in, they gave me a price closer to the online price. So make sure you check the web for pricing too. Also got a free loaner car for the day. More

I purchased a Lexus RX 350 and love the vehicle. Meade Lexus of Southfield employees have been tremendous and very helpful. I enjoyed especially dealing with Karen Klaassen and Aaron Cumming. However, Lexus of Southfield employees have been tremendous and very helpful. I enjoyed especially dealing with Karen Klaassen and Aaron Cumming. However, while I enjoy driving my new vehicle, I find the new technologies and many details somewhat confusing. It helps a bit that my old car was also a Lexus, but learning all of the innovations is like taking a graduate college degree. And that is where the Delivery Specialists have been indispensable. Aaron Cumming especially has been tremendous in easing the transition. Besides for being extremely knowledgeable I found Aaron to be pleasant, kind and an excellent instructor. He is very patient and great to work with and makes a difficult task seem like a fun activity. I think Lexus as well as we, your customers, are lucky to have him at the Meade Lexus dealership. Sincerely, Anita Plous More

Lexus Great service-staff very knowledgeable and willing to help in a very patient manner. I have been a Lexus owner for 6 years and every experience with Great service-staff very knowledgeable and willing to help in a very patient manner. I have been a Lexus owner for 6 years and every experience with this dealership has been exceptional More

Jerry is outstanding! I bring my cars to this service center during 7 years, and for the last 5 I always request Jerry to be my service consultant. He is very knowledgeable, efficient, friendly, true to center during 7 years, and for the last 5 I always request Jerry to be my service consultant. He is very knowledgeable, efficient, friendly, true to his word, updates on the status, and goes out of his way to make everything right for the best price. He always gives an advice on maintenance, fuel efficiency, and many helpful tips. I am grateful to have such a person at Lexus service department! More

Simply Wonderful I must say that I had a memorable experience here working with Mark and Aaron. Mark has this robust personality that could the shyest or most apprehen I must say that I had a memorable experience here working with Mark and Aaron. Mark has this robust personality that could the shyest or most apprehensive prospect warm up quickly. He focuses on his client's needs and has an appreciation for their time constraints. He was nice enough to drive my prior vehicle back to my home location which is 15 miles from his dealership. Aaron was very knowledgable about the product. After going thorough his training course on how to operate the vehicles features, I felt almost as if I could train someone else. As a matter a fact a friend was impressed with how quickly I was able to learn the array if features. All of this is because of "Aaron Cummings" University. More

5 star service across the board! With the help of Mark Matuszczyk and the Meade Lexus sales team, I just drove off the lot in a gorgeous new RX350! They gave me a fair trade-in price With the help of Mark Matuszczyk and the Meade Lexus sales team, I just drove off the lot in a gorgeous new RX350! They gave me a fair trade-in price on my old vehicle and made getting financed for my new one a breeze! As a female buyer, not once did I feel talked down to or treated differently, and the Meade Lexus staff went out of their way to accommodate my busy 3 year old son throughout the buying process. Top notch service, personable staff, and a beautifully designed, 5 star government safety rated vehicle will keep me coming back to Meade Lexus of Southfield! Thank you Mark, Eric, Kate and Anita for making the entire process seamless and worry-free! Kelsey Samborski More

Bernard Jones was very attentive and did his very best in presenting the best deal he could for me. I would highly recommend Bernard to a friend and/or business associate. Keep up the good work Bernard a presenting the best deal he could for me. I would highly recommend Bernard to a friend and/or business associate. Keep up the good work Bernard and I will see you in 3 (three) years. Take care, Rita More

Joey is very prompt in replying to my e-mail on a Sunday. There is a deadline for Lexus sales promotion on Monday. We live in Saginaw, 2 hours from the Dealership. Joey communicated with me on Monday morning There is a deadline for Lexus sales promotion on Monday. We live in Saginaw, 2 hours from the Dealership. Joey communicated with me on Monday morning about the cars available and lease price for RX 350 with the options we selected. I drove to the dealership in the evening and picked up the car within 30 hours of my e-mail to him. There was a long wait for signing the papers with the Cashier - that part of the process may be improved, which will enable the customer to spend more time learning about the new car. More

Lexus is the Best Since 1995, I have driven a Lexus from the LX to the RX to the ISC and now I have the IS250. There are no vehicles on the market and road that can c Since 1995, I have driven a Lexus from the LX to the RX to the ISC and now I have the IS250. There are no vehicles on the market and road that can compare to your performance, style, and great service. Whether or not people ask for my opinion regarding my leased vehicle and how I like driving it, I always tell them, "Lexus is the best, I'm pleased over and over again and try it for yourself". In conclusion, I tell them they won't be disappointed. More

This is the second vehicle I purchased from Joey Fortuna. He is very professional and I was taken care of very well! Overall great experience. He is very professional and I was taken care of very well! Overall great experience. More