Meade Lexus of Southfield

I found the staff at Meade Lexus of Southfield to be one of the most courteous, professional, accommondating and people I've ever had the pleasure of dealing with. My salesman, Johnny Dinkins, Don in the of the most courteous, professional, accommondating and people I've ever had the pleasure of dealing with. My salesman, Johnny Dinkins, Don in the service department, Phil, who showed me how the car works, Rick in the finance dept, all bent over backwards to help me with my car purchase. I truly had a pleasurable experience at Meade-Southfield, it more than exceeded my expectations. I will highly recommend this dealership to my family and friends. More

Mark has been working closely with me to make sure he found me precisley what I wanted in a new vehicle. He is patient and zealous to deliver at the same time. I will definitely repeat doing business w found me precisley what I wanted in a new vehicle. He is patient and zealous to deliver at the same time. I will definitely repeat doing business with Mark. More

I am the proud owner of a babied Lexus crossover SUV hybrid. My husband also drives a Lexus SUV. Tony and the staff are always helpful in maintaining my car and discussing future maintenance needs. hybrid. My husband also drives a Lexus SUV. Tony and the staff are always helpful in maintaining my car and discussing future maintenance needs. More

Came to bring my Lexus for service per Peaking with Maria and Dale on the phone. When I got there I was told that no one could service it at that time but Maria made sure that everything was taken care of an and Dale on the phone. When I got there I was told that no one could service it at that time but Maria made sure that everything was taken care of and that I wouldn't have to come back to being my vehicle back the next day. She made sure they checked it all out and ordered the part, as well as got me a loaner. She is the very best, from sales all the way through every step in the process! Adam and the rest of the service team were very kind as well! More

Staff is always friendly & courteous. My car is always finished when promised. My questions about the service needed on my car are always answered. I have recommended this service center to others. always finished when promised. My questions about the service needed on my car are always answered. I have recommended this service center to others. More

I have been a customer of the Meade Lexus in Southfield for the past 13 years. Recently, my 2001 IS300 went in for service. Sadly, Jerry Marx, my terrific service advisor for the past 7 years called me w for the past 13 years. Recently, my 2001 IS300 went in for service. Sadly, Jerry Marx, my terrific service advisor for the past 7 years called me with the bad news. At 203,000 miles I was looking at over $2000.00 in repairs for the first time in this cars life! Yes, I have driven my 2001 for 13 years and I finally had to face the reality that it may be time to get a new car. Honestly, I have been so happy with the service and care I have received from Meade for all these years that I did not look anywhere else for a new car. Karen Klaassen, the same knowledgeable and patient salesperson that sold me my 2001 IS, was there to show me my options once again in 2014! After driving several of the new models, I am happy to report that I am now the excited owner of a new IS 350! Thank goodness Aaron Cumming, the "delivery specialist", was there to help with the orientation to this new car. A lot has changed in 13 years! Thank you to the entire team at Meade Lexus of Southfield. This dealership has earned my loyalty!!!! More

I am always pleased with the service at Meade Lexus. From the front desk, to the waiting area, to the office to discuss the repairs, Meade Lexus is first class. I've been to many dealerships in the past and the front desk, to the waiting area, to the office to discuss the repairs, Meade Lexus is first class. I've been to many dealerships in the past and have to put Meade at #1 for service. More

The experience at Meade Lexus of Southfield was, in my opinion, above and beyond what I expected. I didn't feel pressured or rushed. Each and every employee was courteous, friendly, helpful and knowledg opinion, above and beyond what I expected. I didn't feel pressured or rushed. Each and every employee was courteous, friendly, helpful and knowledgeable. Hernando is a pleasure to work with. His commitment to my satisfaction was apparent in all of our interactions. We will have several other team members (with Nerium International) earning their Lexus car bonuses in the coming weeks/months and Hernando and the staff at Meade Lexus Southfield will be our go-to crew! Thank you again for the exceptional experience! More

Joey Fortuna is the best. Honest and hardworking who takes care of his customers. I have purchased my last two cars from him and have not been disappointed. takes care of his customers. I have purchased my last two cars from him and have not been disappointed. More

The service is good to great as per usual. One concern I have is that I was promised months ago a free gas fill up do to being inconvenieced and Mr. Ferguson neglected to attempt getting this for me. I sti have is that I was promised months ago a free gas fill up do to being inconvenieced and Mr. Ferguson neglected to attempt getting this for me. I still appreciate my dealership experience. More