Meade Lexus of Southfield

I had a great experience with Lexus. When I went to Meade Lexus of Southfield the first time I was not sure what car I wanted to buy, I test drove the CT200 and the Rx350 Maria my sales consultant was so pa Lexus of Southfield the first time I was not sure what car I wanted to buy, I test drove the CT200 and the Rx350 Maria my sales consultant was so patient with me as I changed my mind and switched back and forth between the two cars until I made up my mind and decided to get the RX450h. Maria made my life so easy and the whole process from the minute I decided to go with the RX until I was driving my new car home did not take more than 2 hours. They made my life easy, in addition I never felt pressured when I was signing the contract "unlike other car dealers" to buy any additional packages. After less than 2 months I traded in my other car and got the new IS250. Simply I love Lexus and I believe they have the best customer service ever. More

Maria is a wonderful sales woman! She kept in touch with me and called when the best deals were available! I was able to get the color and SUV I wanted. Thanks Maria me and called when the best deals were available! I was able to get the color and SUV I wanted. Thanks Maria More

I recently brought in my Lexus for service and Dave Ferguson was my service advisor. He was very friendly and courteous. I got a nice new Lexus loaner to drive around and Dave called me as soon as my Ferguson was my service advisor. He was very friendly and courteous. I got a nice new Lexus loaner to drive around and Dave called me as soon as my car was finished later that day! I would definitely recommend Meade Lexus for service. More

I had my car service done at Meade Lexus of Southfield and my service specialist was tony .he was a great guy and had great amount of patience in listening to the problem my car had an is wonderfull guy t and my service specialist was tony .he was a great guy and had great amount of patience in listening to the problem my car had an is wonderfull guy to work with. I think every time when I have my service tony takes care of my car .tony has amazing etiquiite and take care of my problem in a great way.i would rate if there is any rating tony as 10/10 More

Tony has serviced our needs several times. He gets to the issue and gets it done. Very professional. The dealer is convenient and service is available when I need it. A bit pricy, but that goes with the L issue and gets it done. Very professional. The dealer is convenient and service is available when I need it. A bit pricy, but that goes with the Lexus brand. More

I went in for air in my tires and it was discovered there was a nail in my front right tire. I was told that I needed two front tires at 3:15p.m. Tony said that I was able to take a loaner car in order to was a nail in my front right tire. I was told that I needed two front tires at 3:15p.m. Tony said that I was able to take a loaner car in order to pick up my son in time for camp at 4:00. Tony was very kind, efficient and pleasant from the moment I dropped off my car and the following day when I picked up my car. I wish all business' had an individual like Tony for awesome customer service!!!! More

Jerry is always a pleasure to work with. He is most pleasant and makes the experience a good one!! He follows through on communication. I am always happy when he is my service advisor pleasant and makes the experience a good one!! He follows through on communication. I am always happy when he is my service advisor More

We drove the car late Friday afternoon. Saturday we arrived about 11, and by 2:30 we had a license plate and a new car. GREAT! arrived about 11, and by 2:30 we had a license plate and a new car. GREAT! More

Salesman was very easy to work with. He explained all of the features of the car. He exerted no pressure and made the purchase a pleasant experience. the features of the car. He exerted no pressure and made the purchase a pleasant experience. More

Dave is the best sales person - ever! And trust me, it's not the first car I'm buying, and I'm almost 50 years old, so if I say that he's the best I assure you, he is! When I buy my vehicle from David it's not the first car I'm buying, and I'm almost 50 years old, so if I say that he's the best I assure you, he is! When I buy my vehicle from David I know everything will go smooth, as promised, and the car will be exactly as he described it would be. David has a great knowledge, he is very honest, efficient, and reliable - and that's probably a reason I just purchased my 6th Lexus from Dave! Honestly, if he ever leaves this dealership I'm not sure I will come back! More