Meade Lexus of Southfield

Brought in for 5000 mile service. Adam Grace was professional and pleasant to work with. Work was completed before time. Follow-up questions through email were replied to on Saturdy and Sunday. Very professional and pleasant to work with. Work was completed before time. Follow-up questions through email were replied to on Saturdy and Sunday. Very impressed. Have been a customer for 10 years and they have gotten even better during the time. Will remain a customer and recommend to others. Thank you. Ashoka Jain More

The service was excellent and took the expected amount of time. The lounge area is comfortable and all the charges were explained before the work was done. time. The lounge area is comfortable and all the charges were explained before the work was done. More

I have been coming back to Meade Lexus now for 13 years. I recently leased my fifth Lexus from this dealership. I have never had a bad experience during my 13 years. I truly believe this is why I keep comin I recently leased my fifth Lexus from this dealership. I have never had a bad experience during my 13 years. I truly believe this is why I keep coming back and the cars are great. My most recent experience was with Maria D'Aigle who I found to be very engaged in my interest of looking for a new car and meeting all my expectations. Maria was very attentive, friendly, accomodating and professional. I would highly recommend her to any of my friends or colleagues that would be interested in a Lexus. Further, I would like to praise Jerry Marx from the service department who I have been working with for the past 8 years. Jerry is a true professional. I look forward to chatting with Jerry when I bring my car in for service. Jerry is always honest with me and tries to make sure I get in and out of the service area as quickly as possible which is important to me. Overall I rate Meade Lexus of Southfield a 10 out of 10. More

It is alway's a pleasure to come & visit your dealership. I am always greeted with a smile & a warm welcome by your staff. Your staff is very professional & customer service oriented. It was a dealership. I am always greeted with a smile & a warm welcome by your staff. Your staff is very professional & customer service oriented. It was a pleasure working with Adam Grace the few times I have had service there & he is a exceptional employee. Please continue to recognize & applaud your staff for they are a Five Star Rating!!!!!!! More

I would also like to write a review for Keith. He does detailing on the vehicles. Keith does an exceptional job. He is not only polite but he is very thorough. My car is always in order when he does it detailing on the vehicles. Keith does an exceptional job. He is not only polite but he is very thorough. My car is always in order when he does it. I don't have to check it over to make sure he wipes it completely clean and he is always willing to go the extra mile to make a client happy. More

This is an excellent, business friendly, family orientated dealership. Their prices are competitive with American luxury with European/Japanese quality. Lexus makes one of the finest cars in the orientated dealership. Their prices are competitive with American luxury with European/Japanese quality. Lexus makes one of the finest cars in the world. Meade Lexus of Southfield looks and feels more like a five start hotel than a car dealership. gdm More

I brought my car in for oil change and received great service. Greg was superb in explaining everything and going the extra mile to make sure that my questions were answered. I was well pleased with th service. Greg was superb in explaining everything and going the extra mile to make sure that my questions were answered. I was well pleased with the way in which I was treated and with the quality of work done on my car. -Allecia Gates More

Mark was great, answered all my questions. Put me at ease from the moment I walked in, felt no pressure. I felt Mark was competent, experienced and friendly. from the moment I walked in, felt no pressure. I felt Mark was competent, experienced and friendly. More

I absloutely love the service from Lexus. Jerry was attentive, personable and professional. I will continue to purchase/lease vehicles as long as the service standards remain as is. attentive, personable and professional. I will continue to purchase/lease vehicles as long as the service standards remain as is. More

Don Allen is an outstanding person. Every visit for many years now, he has always been the same, professional and provides excellence customer service. Happy customer here! years now, he has always been the same, professional and provides excellence customer service. Happy customer here! More