Meade Lexus of Southfield

I worked with Adam on my recent service experience and he was great. He was very responsive and took care of my service visit in a reasonable amount of time. I really appreciated how he communicated to me c was great. He was very responsive and took care of my service visit in a reasonable amount of time. I really appreciated how he communicated to me clearly and beforehand what needed to get done and how he had such a good handle on the length of time it would take and on setting up the entire trip. Plus, I told him several weeks in advance what I would like to have done and he remembered all of it, which I thought was great. Overall, my experience was very positive and I appreciated Adam's help. More

Don's attitude makes the customer service undescribable. He takes time to answer questions and is readily availble for all my concerns. He's my go to guy! Last consult I asked what a Rod bearing was told me He takes time to answer questions and is readily availble for all my concerns. He's my go to guy! Last consult I asked what a Rod bearing was told me he didnt know. Needless to say,I was not impressed. I know Don would know or find the answer for me. I'm also impressed by the quality of work on my car. I feel like my car rides like new, so now I feel like there's a reason again to hold onto my.Lexus and not trade it in. keep up the good job! More

Mr. Allen has demonstrated to me Lexus product knowledge beyond my expectations. He exceeds the "norm" in customer service & dependability. He is considerate of my time and is always professional and cour beyond my expectations. He exceeds the "norm" in customer service & dependability. He is considerate of my time and is always professional and courteous. Lexus of Southfield could not asked for a better person to represent their company. More

Exceptional product knowledge and very clear with explanations. I routinely work with TMC and TMS engineers. Mike was impressive. I am pleased to be dealing with Lexus. There really is a difference. explanations. I routinely work with TMC and TMS engineers. Mike was impressive. I am pleased to be dealing with Lexus. There really is a difference. More

My wife and I felt that Michail Kravaritis and the rest of the team at Meade Lexus Southfield did a great job selling us a new Lexus Rx 350. Michail worked with us through some issues and concerns about th of the team at Meade Lexus Southfield did a great job selling us a new Lexus Rx 350. Michail worked with us through some issues and concerns about the color and model and provided excellent customer service. We would highly recommend Michail and Meade Lexus Southfield More

I am very impressed with Mr. Fortuna. He was very knowledgeable and personable, as well as, contributing to the overall customer experience, where my husband and I felt that we were the only customer knowledgeable and personable, as well as, contributing to the overall customer experience, where my husband and I felt that we were the only customers in the world. Since returning back for service on my vehicle, I still fell very priviledged to receive such great service. More

I came in for an oil change, ended up talking to Maria, and bought my 3rd car from her. I continue to deal with Maria because I have little time to waste and value honesty. She spoils me rotten and knows and bought my 3rd car from her. I continue to deal with Maria because I have little time to waste and value honesty. She spoils me rotten and knows exactly what I want (certain features are a must) and makes sure she accommodates me. I have never driven a car from the same manufacturer, let alone salesperson, for more than two cars until now. And thank goodness for Kevin. I just get in the car and go, the Bluetooth is connected answering calls, reading e-mails and streaming my Pandora…so hot! I originally came in for an oil change. I had a ton of work to do and needed a quiet space and Greg found one for me. Who goes to get an oil change and ask for a quiet place to work!!! Greg acted like it was no big deal, and I was able to get all of my work done so I could enjoy the rest of my Saturday. After all of my inconveniencing of the service team, I did not even need the service because I got a new car. I would have been a little ticked if I was Greg, but he wasn’t. Awesome Team! More

Adam was very professional and he listens to the customers needs and concerns, re: their vehicle. He was kind with a good spirit. I would highly recommend this dealership. customers needs and concerns, re: their vehicle. He was kind with a good spirit. I would highly recommend this dealership. More

Dave was at Lakeside for many years. Transfer to Dave was at Lakeside for many years. Transfer to Southfield recently. I go to Southfield now because of him and how he has taken care of me over the Dave was at Lakeside for many years. Transfer to Southfield recently. I go to Southfield now because of him and how he has taken care of me over the years. He listens, speaks nicely,follows through,communicates on what is happening and just makes like you are the only one he is taking care of. And that is why I go to him from Rochester. More

This is our 5th Lexus from Meade in the past 12 years. Service & quality has always been World Class. This is what a dealer experience should be like. Service & quality has always been World Class. This is what a dealer experience should be like. More