Meade Lexus of Southfield

Certified GS350 Purchase I purchased a certified GS350 for my wife from Seth Arnold and cannot say enough good things about how pleased I was throughout the entire process. Se I purchased a certified GS350 for my wife from Seth Arnold and cannot say enough good things about how pleased I was throughout the entire process. Seth never tried to “hard sell” me and let me take the time necessary to decide if I wanted the car. When it came down to talking numbers, I appreciated the fact that Sasco ( Sales Manager) took the time to be involved in the process. After all, he is the guy that can approve or disapprove a deal – this takes out the unnecessary walking back and forth between salesman and manger which drives me nuts! After owning the car a few days we noticed a cup holder attachment was missing. I emailed Seth and he sent out the part in a timely manner -- it’s the little things, that keep customers coming back! When I’m bored with my Cayenne, I’ll definitely give Seth first crack at my business (F-Sport). Thanks again Seth, Sasco, and Amanda for a pleasant experience! More

service Great service. I drove in for my scheduled maintenance appointment. My service advisor, Tony, already had papers ready for me to sign. After signing t Great service. I drove in for my scheduled maintenance appointment. My service advisor, Tony, already had papers ready for me to sign. After signing them, he escorted me to my loaner, and off I went. Barely there for 5 minutes. More

overall they were great Excellent experience. I couldn't be more happy with my new car. Jimmy was great to work with and made the process easy and stress free. Excellent experience. I couldn't be more happy with my new car. Jimmy was great to work with and made the process easy and stress free. More

Top of the game My dealers rocked the house. Tenica was very attentive to my deadline and even made Her self available to help me after hours. I really appreciate the My dealers rocked the house. Tenica was very attentive to my deadline and even made Her self available to help me after hours. I really appreciate the service follow-up she provied. Double kudos!! More

One Happy Customer! We are repeat customers for the tenth time! Yes, I said tenth. I always get my service repairs done with Jerry because he is very knowledgable about e We are repeat customers for the tenth time! Yes, I said tenth. I always get my service repairs done with Jerry because he is very knowledgable about everything under the hood and then some. My last five vehicles have been leased through Maria. Maria is extremely energetic. Quite frankly, I am someone who pays attention to the most minuscule detail on my vehicles. Maria patiently answers any and all questions that I have. More

New car This is my second lease with Southfield Lexus and Maria. After Maria sold me my first Lexus, she continued to stay in contact with me during the dura This is my second lease with Southfield Lexus and Maria. After Maria sold me my first Lexus, she continued to stay in contact with me during the duration of my lease. Never forgetting the importance of quality customer service and client relationships, Maria always keeps my best interest in mind. When it came time to renew my lease, I knew Maria was the only sales representative I would work with. I will continue to work with Maria as my trusted salesperson and will recommend her to friends and family with the utmost confidence. Maria cares about her clients sincerely and for that reason I will remain a loyal client of hers. Philip Klein More

Great dealership experience Jimmy king was approachable and knowledgeable without being pressuring and followed up to ensure I was getting whatever I needed throughout the sales Jimmy king was approachable and knowledgeable without being pressuring and followed up to ensure I was getting whatever I needed throughout the sales process. The finance team was easy to negotiate with and the business desk was efficient. All sales associates were friendly and offered to help, even just in passing. More

RX 350 Very impressed with dealership and whole selling process. From my first contact with Seth Armold via Internet with a quick response even though it was Very impressed with dealership and whole selling process. From my first contact with Seth Armold via Internet with a quick response even though it was a weekday evening. Seth was very responsive and professional without being pushy and answered all my questions and concerns. His boss was also very responsive and easy to deal with. I liked the whole process and could feel the dealership difference from my experience with a different Lexus Dealership. No comparison with how this experience went, I will not buy a Lexus anywhere else even though I have two more convenient locations closer to my home. I will do additional business here. More

Great service as always I brought my car back to Meade Lexus for routine maintenance and worked with Tony. He was very prompt to take care of me and had a loaner ready so I I brought my car back to Meade Lexus for routine maintenance and worked with Tony. He was very prompt to take care of me and had a loaner ready so I could get to work. He called me as soon as the service was done. I will definitely bring my Lexus back for the next service. More

Just purchased an IS350 Working with Bharat was an extremely enjoyable experience. He is extremely personable and knowledgeable not only about the cars but about so many thi Working with Bharat was an extremely enjoyable experience. He is extremely personable and knowledgeable not only about the cars but about so many things! He was extremely accommodating and helped us so much! I couldn't recommend him more! We had a wonderful experience and would definitely go back! More