
Meade Lexus of Southfield
Southfield, MI

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Dealing with Jeff Bernath We were impressed with low key professional way Jeff treated us. He answered all our questions and delivered our car to our satisfaction! We will com We were impressed with low key professional way Jeff treated us. He answered all our questions and delivered our car to our satisfaction! We will come back to him in the future and will highly recommend him to our friends. More
excellent service becasue of Tony in service dept. Tony is always helpful, professional, quick, thorough and ready to help in any way. Bottom line for me, I trust him. We return because of him and Kare Tony is always helpful, professional, quick, thorough and ready to help in any way. Bottom line for me, I trust him. We return because of him and Karen in sales. More
Making sure all your questions are answered completely I had the pleasure of dealing with Jeff Bernath . From the moment I stepped into the dealership he welcomed me , asked the right questions to understa I had the pleasure of dealing with Jeff Bernath . From the moment I stepped into the dealership he welcomed me , asked the right questions to understand my needs , gave me advices and listened carefully to questions addressing them all . He kept my contact info and called me few days later to follow up and see if I had new questions. He gave me wide range of options and helped me reach a final decision satisfactorily. I think he gave a very bright picture for the dealership as a whole . Thanks More
Great Service Provided by Service Department and I-T Departm There are no surprises here, Tony K has provided stellar service, since I purchased my ES350. I attribute the incredible performance to his care. Whe There are no surprises here, Tony K has provided stellar service, since I purchased my ES350. I attribute the incredible performance to his care. When I contacted him that my Maintenance Service Light appeared, he wasted no time in scheduling me for the service needed. He was able to provide a loaner; upon my return, he spelled out every thing that was done on behalf of my vehicle and explained when the next service would be due. Of course, the great thing about this information is I am able to plan financially for whatever is needed. Yes, it's exactly like setting doctor's appointments, scheduling blood work and any other service. He is proficient, I don't see how I could maintain the vehicle without his knowledge and professionalism. Thank you Dr. K.; Ms. Govan, a brilliantly highly-technological minded young woman. She manages to troubleshoot the issues I have with my Lexus Enform. I was concerned that on 8/20 there was going to be a scheduled update of one of my packages, she went through the system and shared everything that would occur. She is also following an update I hope to receive relative to the text message passage, while driving. The ES does allow you to respond to your texts by clicking on a pre-prepared statement. I can't imagine being without a Lexus in any way. I really couldn't imagine being without the Meade Dealership as a whole, they are Regal and you are always treated not as a customer, but a valued individual and that your product and you are phenomenal. So today, I thank and appreciate Tony K., Marla Govan and Meade Lexus Dealership experience--you have never failed me. More
PURCHASED USED LEXUS MY, SALESMAN, DAVID ISRAELOV IS A VERY GOOD REPRESENTATIVE OF MEADE LEXUS. HE WAS A PLEASURE DEALING WITH HIM. THIS WAS THE 2ND LEXUS HE HAS SOLD ME MY, SALESMAN, DAVID ISRAELOV IS A VERY GOOD REPRESENTATIVE OF MEADE LEXUS. HE WAS A PLEASURE DEALING WITH HIM. THIS WAS THE 2ND LEXUS HE HAS SOLD ME AND I EXPECT IT WON'T BE THE LAST. More
Hospitality This is our 3rd New Lexus since 2010 and we have been very satisfied with Big Mark for his honesty. We went him even though he was in used cars as w This is our 3rd New Lexus since 2010 and we have been very satisfied with Big Mark for his honesty. We went him even though he was in used cars as we feel very comfortable with his honesty. More
We have been going to Meade Lexus for 20 years Service always excellent! Service with Jerry Marx always exceptional and the reason why we keep coming back to Meade Lexus Southfield. We hope it alwa Service always excellent! Service with Jerry Marx always exceptional and the reason why we keep coming back to Meade Lexus Southfield. We hope it always stays this way. More
Very respectful cooperative helpful dealership I've been dealing with this dealership 5 or 6 years now. So far very happy with them ( but not satisfied in general with car cleaning fm inside.) In m I've been dealing with this dealership 5 or 6 years now. So far very happy with them ( but not satisfied in general with car cleaning fm inside.) In my last visit, Mona Buchanan was very nice lady, professional, informative and pleassent to deal with. I won't hesitate to highly recommend her to any friend. She's the best. More
great experience Mona B was great to work with. She explained all my options and really listened to what i was looking for. I love the new Rx350. Mona B was great to work with. She explained all my options and really listened to what i was looking for. I love the new Rx350. More
Outstanding customer service at every level! Don Allen has been an absolute professional and an extraordinary service representative. I have been going to Meade Lexus of Southfield for over 7 yea Don Allen has been an absolute professional and an extraordinary service representative. I have been going to Meade Lexus of Southfield for over 7 years and it is alway been a pressure to do business with Mr. Allen. He is clear and concise as well as being extremely hospitable to what you need. He makes getting an oil change or any kind of car maintenance simple, fast, and enjoyable. Every interaction has been nothing but wonderful. A+ every time! More