Meade Lexus of Southfield

Same excellent service as always I brought my Lexus back to Meade for routine maintenance with Tony. As always, he had a loaner waiting for me and I was quickly on my way. I brought my Lexus back to Meade for routine maintenance with Tony. As always, he had a loaner waiting for me and I was quickly on my way. More

Eugenia Killian, owner of Creative Landscaping Services Inc My exprenence with Lexus was nothing but "Superb" Michail Kravaritis is what I consider a Premire Professional Salesman, None above, he is truly more My exprenence with Lexus was nothing but "Superb" Michail Kravaritis is what I consider a Premire Professional Salesman, None above, he is truly more then what I expected when I went into Lexus to test drive a vehicle. As a previous Lexus owner I Love the Lexus brand but my family is very Loyal to American brands I decided to give the American brand vehicles a try and I did for the last ten years I drove american vehicles "who really know where Parts come from Right " well I settled to make everyone else happy. One Friday afternoon I went to Meade Lexus dealership and was greeted by Michial Kravartis I advise him that I'm only here because of a test drive offer I receive in the mail....Well Michail K with his calm and smooth demeanor ask me what vehicle would I like to drive well I wasn't really looking for a particular vehicle, because my lease isnt up til October just give me the keys to something he did and I fell in love with the vehicle And the Rest is Truly History I love my New Lexus Crafted Line ES 350 of course White with Black handles, wheels and mirrors..the interior features black and cabernet NuLuxe with contrast stiching..This is what I call a BAD vehicle, Of course I named her Bad Girl on A Mission...I want to Thank Michail Kravaritis and the rest of the Lexus Team for a Wonderful and Smooth Transtion BACK in to A Lexus vehicle ..Lexus FOR Life Eugenia Killian Owner of Bad Girl on A Mission More

Front Desk Receptionist Service and Technical Support In an effort to re-purchase the EDestination for my ES 350 after a year and to restore the service for Sirius XM radio, I didn't know where to start, In an effort to re-purchase the EDestination for my ES 350 after a year and to restore the service for Sirius XM radio, I didn't know where to start, Nancy got me to the service department, with an incredibly friendly and positive attitude. I clearly did not know who to speak with and I spoke with Atta in the Service Dept she was superb in indicating which service pertained to what I was trying to accomplish, I'm thankful. As it turns out, because I was having difficulty with the connection of my Lexus Enform App in my vehicle, Marla Gavon was very diligent in troubleshooting the problem and resolving it. My system was pausing for any number of times I tried to handle it myself for days and called Marla and she immediately went to work. Never once hesitated or complained that I called and came in. She also assisted me with the re-purchase for the EDestination service and Sirius XM. She guided me to take advantage of the Sirius XM service for the use of traffic and weather reports and going over with me the incredible advantages of having EDestination. I've worked with her on several occasions, as a Senior Citizen, she imparts the information and makes me feel smart--and I know better. In any event, she is beyond helpful in this technical arena yet, personable enough to help the client feel that the help she's providing is not a problem, but a pleasure. Again, I am appreciative to a true professional. Dona Wash ES350 More

MIKE K. I RECEIVED THE ABSOLUTE BEST CUSTOMER SERVICE AT THIS DEALERSHIP. THEY WERE VERY PROFESSIONAL AND SOOOO NICE!! MY SALESMAN MIKE K. WAS THE BOMB!! HE G I RECEIVED THE ABSOLUTE BEST CUSTOMER SERVICE AT THIS DEALERSHIP. THEY WERE VERY PROFESSIONAL AND SOOOO NICE!! MY SALESMAN MIKE K. WAS THE BOMB!! HE GOT ME IN THE EXACT CAR I WANTED (COLOR AND ALL) AND ALSO GOT ME THE EXACT TERMS THAT I WANTED! THE MANAGERS WERE AWSOME AND ALSO VERY HANDSOME!!! I WILL FOREVER BE A LEXUS GIRL!!!!!! More

Look forward to future purchases . This is the third vehicle I've purchased from Meade of Southfield. David is personable , very easy to work with and actively attempts to place you in This is the third vehicle I've purchased from Meade of Southfield. David is personable , very easy to work with and actively attempts to place you in the vehicle that meets your wants / needs. There is no pressure and he is quick to address any concerns or questions you may have. I will be back and look forward to my next purchase. More

Rate Mark Matuszczyk Mark Matuszczyk been my salesperson for 3 of my last 4 Lexus vehicles I have leased. His professionalism is only outdone by his ability to work hard t Mark Matuszczyk been my salesperson for 3 of my last 4 Lexus vehicles I have leased. His professionalism is only outdone by his ability to work hard to secure the best deal available. A special trait the he possesses is the fact that he does not forget you after the sales. That is why I continue to return to this fine gentleman. More

Ultimate, professional attention although I have the opportunity to have my Lexus picked up from my home for periodic servicing, I enjoy driving to the Southfield Meade dealership for although I have the opportunity to have my Lexus picked up from my home for periodic servicing, I enjoy driving to the Southfield Meade dealership for their luxurious treatment. their professionalism and attention to detail matches the high quality of their vehicle. I can always count on the pleasant, professional, personalized attention from my Service Consultant Mr. Jerry Marx. In addition, my original Sales Consultant Ms. Maria D'Aigle does not hesitate to also provide me a welcoming wave when she sees me in the office. The Meade Lexus team is a role model for luxury customer experience. More

Exceptional Service Experience Was in today to have some aftermarket eqpt. installed. As always, experience was wonderful. Service techs are knowledgeable and friendly, entire p Was in today to have some aftermarket eqpt. installed. As always, experience was wonderful. Service techs are knowledgeable and friendly, entire place is spotless, and the waiting area is the best I have ever seen (great seating, television, chargers, beverages and snacks). Time is always as promised, and pricing is extremely fair. I always go to the dealer for service - why go elsewhere? More