Meade Lexus of Southfield

Overall good expereince, too long of a await. The overall experience was pleasant, but I do not understand why it took two hours to complete an oil change with an appointment. I even arrived early The overall experience was pleasant, but I do not understand why it took two hours to complete an oil change with an appointment. I even arrived early for my appointment. My service rep Don was nice and helpful. I would have given five stars in all areas but the wait was just too long. More

Lexus!! Thank you Mark M for being an incredible salesman for Lexus. It was an amazing experience as always! So glad that I intrduced to you and your GM. Thank you Mark M for being an incredible salesman for Lexus. It was an amazing experience as always! So glad that I intrduced to you and your GM. More

Excellent Experience and Customer Service From the second I walked into Lexus I was treated with care and respect. Mark and the rest of the Lexus Meade staff went out of their way to make sure From the second I walked into Lexus I was treated with care and respect. Mark and the rest of the Lexus Meade staff went out of their way to make sure I was taken care of and happy with my purchase. I expected buying a car to be a stressful experience, and it was far from it! Mark listened and found the right car for my needs and price range. He was extremely patient and friendly. It was an overall amazing experience and the customer service could not have been better. Before I knew it I was driving off the lot extremely happy! I highly recommend this dealership, and will never go anywhere else! More

great service, great place Really liked service and overall experience with this dealership. Everyone seem friendly and polite. Like the idea of offering variety of snacks and d Really liked service and overall experience with this dealership. Everyone seem friendly and polite. Like the idea of offering variety of snacks and drinks for customers unlike other dealerships. I was working with David Israilov from used car department. He provided me with answers I was looking for, great service that I expected, great detail on all paperwork, and last but not list he helped me to choose the right car, providing me all details. Thank you David Israilov, I know where to go to get my new car, and where to send people if they are looking for a new/used car! More

2014 Purchase This is our third RX vehicle we purchased from Meade Lexus of Southfield. There are many choices available but because of exceptional sales/service; This is our third RX vehicle we purchased from Meade Lexus of Southfield. There are many choices available but because of exceptional sales/service; we returned. More

Awesome! The customer service is above and beyond in all categories. I have nothing but high praises for every individual I came in contact with in the dealers The customer service is above and beyond in all categories. I have nothing but high praises for every individual I came in contact with in the dealership. Just to mention each individual: Michael K., Marla J., Marla G., and the finance person (Rick). All are outstanding and professional in the service rendered to me. I look forward to working with all of the Lexus family when it is time to purchase my next vehicle. More

Great experience! Recently leased a new 2015 RX 350. Have previously leased 2 through Meade Lexus of Southfield. Worked with Mark Matuszczyk, who again was a pleasure Recently leased a new 2015 RX 350. Have previously leased 2 through Meade Lexus of Southfield. Worked with Mark Matuszczyk, who again was a pleasure to work with! He has always been very helpful and attentive to my needs in regards to the RX. Thank you! The dealership is the best when it comes to its service to its customers. The staff is very kind and professional. If there's a problem or issue, it's taken care of. Also, would like to thank Anthony Krajewski for his service when a long range starter was placed in my new vehicle. To the young lady who showed me the technology of the vehicle, thank you! Another Hello Kitty admirer! More

Best Dealership in Michigan! My experience at Meade Lexus was unlike any other dealership I have ever visited. Everyone greeted me with kindness and really listened to my wants an My experience at Meade Lexus was unlike any other dealership I have ever visited. Everyone greeted me with kindness and really listened to my wants and needs in choosing the perfect car for me. Maria my sales woman was outstanding!! She truly went above and beyond to prove I was her number one priority in what can be an overwhelming process. It is because of her Meade Lexus of Southfield has gained a new and loyal customer!! Thank you Maria and Meade Lexus I am loving my new head turner (car)!! More

Great Customer Service Tony took great care of me. My original oil change appointment did not show up in the system for some reason. But Tony worked it out and I was able Tony took great care of me. My original oil change appointment did not show up in the system for some reason. But Tony worked it out and I was able to get my car serviced right away and not have to make another trip to the dealership. More

Friendly people from the front door to the finance office. From the time I walked into the dealership until I drove away I was treated politely and professionally. They clearly wanted to sell me a vehicle but From the time I walked into the dealership until I drove away I was treated politely and professionally. They clearly wanted to sell me a vehicle but I felt they were equally interested in finding the right vehicle, lease deal and becoming a long term customer. I've been a loyal Chrysler brands buyer for a long time and that trend may be changing permanently. Steve. More