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Meade Lexus of Southfield
Southfield, MI
1,695 Reviews
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February 26, 2015
Service performed by Service Department & Technical Services Tony K performed care-service for my 30k mile maintenance, due to this weather my tires can be challenged, he saw to it that they were in suburb con Tony K performed care-service for my 30k mile maintenance, due to this weather my tires can be challenged, he saw to it that they were in suburb condition and very specifically, explained every single service performed, I appreciate his service. On that day for the 30k mile service, I had another opportunity to work with amazing Adam G. he was available to answer all of my questions entering the process by checking me in and getting me into a loaner. Thank you. Tony followed up with the official end of the process detailing all the work done. Tony and Adam are like a Meade-Duo or something! Both independently capable. The service and quality of the Meade vehicles is wonderfully astounding. Also last week, on at least two occasions after purchasing a new IPhone6, I'm learning so much, especially how to get everything in syncing order with my Lexus Enform. Mona took diligent time with me for which I truly thank her for using her skills. But, I had to return, which it turned out there was something I was doing--like disconnecting the Bluetooth from my phone, that marvelous Marla Govan spent an amazing amount of time getting me logged into Enform and connected into the various apps, at least 5 of them available to me in my fabulous ES350. Marla has technical knowledge that was unwaivering. What I also determined, if for any reason she does not know the answer--she doesn't stop until she gets it. She's patient and unrelenting, what a combination. I'm no longer surprised at the caliber of staff that works for Meade Lexus--not one individual has disappointed me. And the front service desk, every single time I come, I feel like I'm at Mama's house, you know where you're welcomed with gracious arms--for that THANK YOU again, Nancy and Kristin. I guess you're just another Meade-Duo that I'm sincerely grateful for. Dona S Wash, ES350 More
by dona62
Employees Worked With
Nancy and Kristin, Anthony (Tony) Krajewski, Adam Grace, Mona Buchanan, Marla Govan
February 26, 2015
Thank you again Joey! Thanks to Joey Fortuna and all of the great people at Meade Lexus for making my second lease as great of an experience as my first one. See you again Thanks to Joey Fortuna and all of the great people at Meade Lexus for making my second lease as great of an experience as my first one. See you again next time! Thanks for everything. :-) More
by jonathen
Employees Worked With
Joey Fortuna, Amanda Peck
February 26, 2015
It was easy to purchase our Lexus due to Dave Israilov. David Israilov is a wonderful person to deal with. He is honest,polite, and very helpful. We will use him again the next time we purchase a Lexus. David Israilov is a wonderful person to deal with. He is honest,polite, and very helpful. We will use him again the next time we purchase a Lexus. More
by david
Employees Worked With
Dave Israilov
February 26, 2015
Simply the Best Sales Experience with Mark !! THANK YOU MARK!! I absolutely love the service you provided. You were fast, efficient and friendly. You never doubted what you could do for me even THANK YOU MARK!! I absolutely love the service you provided. You were fast, efficient and friendly. You never doubted what you could do for me even in the mist of all of my uncertainties. You made my horrific ordeal in losing a car an overall win /win for me with my new replacement car. You have my business FOREVER!! More
by CassieMC
Employees Worked With
Mark Matuszczyk
February 26, 2015
Love my new, used car! I recently traded in my 2003 Lexus for a newer model and wanted to share my why service is #1 at Meade Lexus of Southfield. Car needed several small i I recently traded in my 2003 Lexus for a newer model and wanted to share my why service is #1 at Meade Lexus of Southfield. Car needed several small issues repaired after my purchase and this team handled all these issues free of charge. I will definitely buy from these this dealer in the future. Mark S. Oakland Twp. Mi More
by michfurnrep
Employees Worked With
Anthony (Tony) Krajewski, Mark Matuszczyk
February 26, 2015
Great Work Don! My vehicle needed some major repairs that would cause serious time constraints. After explaining my situation to Don, not only was he able to work wi My vehicle needed some major repairs that would cause serious time constraints. After explaining my situation to Don, not only was he able to work within my schedule but the repairs exceeded expectations! My vehicle was like new again! Totally Satisfied. More
by mterrell7712
Employees Worked With
Don Allen
February 24, 2015
my wonderful sales lady . Mona is a very experience sales lady who is very diligent in getting her customers what they want. she made sure that I was happy. . Mona is a very experience sales lady who is very diligent in getting her customers what they want. she made sure that I was happy. More
by lmoore65
Employees Worked With
Mona Buchanan
February 23, 2015
Certified Oil Change Tony K has been my Service Consultant since 2010. He's knowledgeable, courteous and always professional. He's very thorough, always making sure that Tony K has been my Service Consultant since 2010. He's knowledgeable, courteous and always professional. He's very thorough, always making sure that all my questions and concerns are addressed. I feel very fortunate to have him as my Service Consultant. More
by Scesaunders
Employees Worked With
Anthony (Tony) Krajewski
February 23, 2015
Jerry is the BEST! Gerald (Jerry) did an exceptional job taking care of all my questions and vehicle needs. He was prompt, polite, thorough and most of all honest. He wa Gerald (Jerry) did an exceptional job taking care of all my questions and vehicle needs. He was prompt, polite, thorough and most of all honest. He was very honest with me about any questions I had pertaining to my vehicle. I didn't have to wait long when I arrived. He took care of me quickly without rushing. He provided quality customer service -- which is something I expect of a Lexus dealership. People like Jerry are the reason I will continue to take my car to Meade Lexus or buy/lease a car again from Meade in the future. Overall, I am highly satisfied. I look forward to visiting Meade Lexus in the near future. Thanks Jerry! More
by ygaines
Employees Worked With
Gerald (Jerry) Marx
February 23, 2015
Great Meeting With David! I came in to look at SUV's right after work on Friday afternoon, mainly just to look. Was met by David Israilov. Very down to earth & personable. I to I came in to look at SUV's right after work on Friday afternoon, mainly just to look. Was met by David Israilov. Very down to earth & personable. I told him what I was interested in. He showed me what SUVs he had to offer and narrowed it down to a couple of choices in a matter of minutes. 10 minutes later I was on a test drive, throughout which David was pointing out features of the vehicle. Not overbearing or pressuring but in a reassuring, calm way. He made me feel very at ease, basically letting the vehicle speak for itself. When we got back to the dealership, he took all of my information and introduced me to the financial people whose names I can't recall (So Sorry! You guys deserve some credit too!) David even emailed me to let me know that he received the rest of the info I sent after I got back home, even though he had been scheduled to be gone well after I sent it. Called me the next day (Saturday) to tell me to come in after work. Everything had fallen into place and less than two hours later I was driving home in my very low mileage Pre-Certififed Lexus SUV! MANY THANKS TO DAVID ISRAILOV AND MEADE LEXUS of SOUTHFIELD!! More
by LessLonn
Employees Worked With
Dave Israilov
