Meade Lexus of Southfield

Great Service Battery needed to be replaced. While in serve, they noted the rear shock was out and they replaced it (covered under warranty). The performed some t Battery needed to be replaced. While in serve, they noted the rear shock was out and they replaced it (covered under warranty). The performed some tune up work and my car feels much better when driving. More

Excellent Service Jerry was very courteous and accommodating even through the largest snowstorm we have had in 30 years. He kept me informed through every stage of the Jerry was very courteous and accommodating even through the largest snowstorm we have had in 30 years. He kept me informed through every stage of the service process and made sure I was completely satisfied with every aspect of the visit. More

Alternator replacement Thorough and professional had to have an alternator and a battery replaced parts and labor were fully covered under an Aul warrenty. Battery was cover Thorough and professional had to have an alternator and a battery replaced parts and labor were fully covered under an Aul warrenty. Battery was covered at a prorated rate. 50%off. Loaner was a new lexus suv< 5000 mi on it great to have under recent snowy conditions. More

Excellent Service in Sales I worked with Michail and he is the very best! I waited awhile before I finally got a car but he made sure that I had all the information that I need I worked with Michail and he is the very best! I waited awhile before I finally got a car but he made sure that I had all the information that I needed and did not pressure me at all. He made sure I got the deal I wanted so that I could get the car I wanted. He really did an excellent job and will be back there when I need a new one! More

Service at Lexus Excellent, fast, friendly, good service. Fast answered all my questions. Resolved all problems. Washed my car... Explained everything. Nice environme Excellent, fast, friendly, good service. Fast answered all my questions. Resolved all problems. Washed my car... Explained everything. Nice environment. I will recommend this place to my friends. More

Consistently excellent service I have been a customer at Meade Lexus of Southfield since 2007. Nancy, the receptionist, since that time, has consistently set the tone for an outsta I have been a customer at Meade Lexus of Southfield since 2007. Nancy, the receptionist, since that time, has consistently set the tone for an outstanding customer service experience. She is the first contact with a customer, and is professional, courteous and welcoming. My service advisor during my recent visit was Tony Krajewski. He is knowledgeable and fair. He does not push unneeded services and gives honest information about how to proceed with questionable services. He is also excellent with customer service. He does what he says he is going to do, and in a timely manner. More

Excellent customer service!! Thanks for your help and being very efficient with the GX purchase. Dave and his team did a great job. I love my new Lexus GX. Thanks for your help and being very efficient with the GX purchase. Dave and his team did a great job. I love my new Lexus GX. More

A Truly Memorable Experience I absolutely enjoyed the Lexus Dealership experience when leasing my first Lexus. The second I walked into the dealership I was greeted with friendly I absolutely enjoyed the Lexus Dealership experience when leasing my first Lexus. The second I walked into the dealership I was greeted with friendly and welcoming faces. I explained what I was looking for and my knowledgeable and friendly sales rep Maria started to put some ideas and numbers together. She worked hard for me to get the best deal at that time. What really impressed me about her was that she continued to answer my emails after working hours. That shows how dedicated the employees at Meade Lexus Southfield are. When I went to pick up my new Lexus IS350 F Sport I was greeted by Marla. Marla was also very kind, upbeat and knowledgeable. Marla showed me how every option and every button in the car worked, connected my phone to the car and loaded up all the vehicle apps into the system as well as taking the time to preset all of my radio stations. In my car buying experience no other dealership has even come close to the Lexus experience. It’s the people at Meade Lexus Southfield that truly make the new car experience a memorable one. I have been driving my 2015 Lexus IS350 F Sport for 3 days now. Let me just say it has been an amazing 3 days and driving has never been so exhilarating. More

Amazing deal with amazing service Mark was referred to me by a friend. I called about the car I want and Mark took care of me right away. I got a very good deal on my Lexus GS 350 F sp Mark was referred to me by a friend. I called about the car I want and Mark took care of me right away. I got a very good deal on my Lexus GS 350 F sport. He greeted me when I walked in being the nice host he is. He had my car ready out in front for me to test drive. I recommend going to Mark. He does his best to get the cheapest price possible. I not only gained a business relationship, but a friend. When I made my decision Marla was very throughough with me as we were going through the documents to be signed. She made sure I understood everything I was signing before we moved on. She even went out of her way to drop off my registration to me after she got off work. She was great! Now that's customer service for you. More

Excellent Service!! Amazing ride and performance!! Love my new Lexus IS 250...its such an amazing vehicle. Thanks Joey for all the help in choosing the right one. I cant stop driving it.....and the F S Love my new Lexus IS 250...its such an amazing vehicle. Thanks Joey for all the help in choosing the right one. I cant stop driving it.....and the F Sport package looks so good and I am always catching someone making eyes at it!! Thanks Again. More