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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

December 29, 2014

Great Experience The Customer service was excellent. We were able to get our car under 2 hours and David made it a really easy experience! I love my new car More

by trina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Israilov
Feb 20, 2015 -

Meade Lexus of Southfield responded

Thanks for the review. We look forward to providing you with the ongoing guest service that you deserve--have a great day!

December 28, 2014

Friendly and Professional On my last visit the staff was very friendly and professional. My Service Consultant, Kevin Ramsey was very professional and knowledgeable. He address More

by hudson259
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Ramsey
Feb 20, 2015 -

Meade Lexus of Southfield responded

Thank you for sharing your experience with Kevin and the rest of our team. We would love to see you back at our service center, which has only Lexus trained technicians that use factory authorized parts to keep your vehicle in top condition.

December 27, 2014

Expected Excellence Karen delivers and I keep coming back for more. After 14 years of continuous impeccable customer service from Karen and her team - I expect nothing l More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jackie klaassen, Karen Klaassen
Feb 20, 2015 -

Meade Lexus of Southfield responded

Thank you for being a part of the Meade Lexus family for the past 14 years. We look forward to continuing to provide you with the same impeccable service you, and all our customers deserve, in the future. Have a great day!

December 27, 2014

No Comparison - Best Customer Service I drove 2.5 hours out of my way to work with Maria at Meade Lexus of Southfield because of her efforts over the phone to match what I wanted in a car More

by Bkad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle
Feb 20, 2015 -

Meade Lexus of Southfield responded

We can't thank you enough for the kind words and are happy to welcome you to the Meade Lexus family! We're pleased to hear that your first experience with Maria, and the rest of our team, was such an exceptional one. We look forward to providing the same service in the future and wish you all the best in the mean time.

December 25, 2014

Good service Thanks very much for Lexus service and provide many solution for that base on my budge. This is my first own car and I like it!! More

by ghostgenius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Buchanan
Jan 23, 2015 -

Meade Lexus of Southfield responded

We're so pleased to know how much you enjoyed the experience of purchasing your first vehicle and honored to be a part of it! Have a great day.

December 25, 2014

Excellent Customer Service Dave Israilov , my sales consultant not only provided an excellent customer service but gave me the best price too. IS will go back to him for my next More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Israilov
Jan 23, 2015 -

Meade Lexus of Southfield responded

Thank you for the kind words and the referral to family and friends--it's the highest compliment we can receive!

December 23, 2014

Maria was wonderful and I love my new Lexus! This was my second Lexus purchase and my experience was great. Maria was wonderful. She was friendly and prepared and she answered all of our questi More

by Madriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle
Jan 14, 2015 -

Meade Lexus of Southfield responded

Thank you for the feedback--we're thrilled to hear how happy you are with your new Lexus!

December 23, 2014

Brand/Dealer loyalty 14 years This is my sixth RX 350 since the year 2000. My last three leases have come through Maria D'Aigle. I have appreciated her professionalism. She is gr More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle, Marla Govan
Jan 23, 2015 -

Meade Lexus of Southfield responded

We are honored that you have chosen Meade Lexus for over 14 years! Thank you for sharing your experience and the great relationship you have built with Maria. We look forward to seeing you again--be sure to stop in before it's time for your next lease for your complimentary car washes or even just a cup of coffee.

December 23, 2014

Friendly and helpful customer service phone representative and service providers were concerned regarding the safety issues I was experiencing with my vehicle. They were personable and kno More

by gin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Jan 14, 2015 -

Meade Lexus of Southfield responded

We appreciate you choosing Meade Lexus for the recall on your vehicle. It's great to hear you enjoyed your visit with the Meade Lexus team and we would love to see you again the next time you are in the area--even if it's just for a fresh cup of coffee!

December 23, 2014

overdue service visit In for overdue service and evaluation of brakes. It was advised that we have work done on the timing chain, brakes and a few other things. David was More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Feb 20, 2015 -

Meade Lexus of Southfield responded

Thank you for the feedback on your experience with Dave. It's nice to hear he was able to advise what needed to be done right away and what could wait until your next visit. We look forward to seeing you again soon and wish you all the best in the mean time.

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