
Meade Lexus of Southfield
Southfield, MI

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Great Experience The Customer service was excellent. We were able to get our car under 2 hours and David made it a really easy experience! I love my new car The Customer service was excellent. We were able to get our car under 2 hours and David made it a really easy experience! I love my new car More
Friendly and Professional On my last visit the staff was very friendly and professional. My Service Consultant, Kevin Ramsey was very professional and knowledgeable. He address On my last visit the staff was very friendly and professional. My Service Consultant, Kevin Ramsey was very professional and knowledgeable. He addressed all my concerns at the time; explained some things to me and told me don't hesitate to call if he could be of further assistance. More
Expected Excellence Karen delivers and I keep coming back for more. After 14 years of continuous impeccable customer service from Karen and her team - I expect nothing l Karen delivers and I keep coming back for more. After 14 years of continuous impeccable customer service from Karen and her team - I expect nothing less each and everytime I visit Meade Lexus Southfield, whether I'm purchasing, servicing or just looking. More
No Comparison - Best Customer Service I drove 2.5 hours out of my way to work with Maria at Meade Lexus of Southfield because of her efforts over the phone to match what I wanted in a car I drove 2.5 hours out of my way to work with Maria at Meade Lexus of Southfield because of her efforts over the phone to match what I wanted in a car with my budget. She handed out several options within hours and had payment options set out to choose from as well - both for purchase and lease. It was my first time purchasing a car on my own and she made the experience very easy. She went above and beyond after hours and sent me photos of vehicles as well. Everyone at the dealership was very down to earth and friendly. I'd pay the extra gas money and spend the extra travel hours any time to work with Maria and Meade : More
Good service Thanks very much for Lexus service and provide many solution for that base on my budge. This is my first own car and I like it!! Thanks very much for Lexus service and provide many solution for that base on my budge. This is my first own car and I like it!! More
Excellent Customer Service Dave Israilov , my sales consultant not only provided an excellent customer service but gave me the best price too. IS will go back to him for my next Dave Israilov , my sales consultant not only provided an excellent customer service but gave me the best price too. IS will go back to him for my next purchase and will refer him to friends and family.Thanks Dave. More
Maria was wonderful and I love my new Lexus! This was my second Lexus purchase and my experience was great. Maria was wonderful. She was friendly and prepared and she answered all of our questi This was my second Lexus purchase and my experience was great. Maria was wonderful. She was friendly and prepared and she answered all of our questions. More
Brand/Dealer loyalty 14 years This is my sixth RX 350 since the year 2000. My last three leases have come through Maria D'Aigle. I have appreciated her professionalism. She is gr This is my sixth RX 350 since the year 2000. My last three leases have come through Maria D'Aigle. I have appreciated her professionalism. She is great. I highly encourage all looking to purchase or lease a Lexus to seek this dealership out. You will not be disappointed. Marla Govan, thank you for helping me become acquainted with my RX 350; haven't had any problems. Continue giving great service. See you in a few years for my next Lexus. LOL More
Friendly and helpful customer service phone representative and service providers were concerned regarding the safety issues I was experiencing with my vehicle. They were personable and kno phone representative and service providers were concerned regarding the safety issues I was experiencing with my vehicle. They were personable and knowledgeable about recall. I can appreciate great customer service in an era where service is disregarded. Although Meade is not my home dealership Dave made me feel right at home. Thx More
overdue service visit In for overdue service and evaluation of brakes. It was advised that we have work done on the timing chain, brakes and a few other things. David was In for overdue service and evaluation of brakes. It was advised that we have work done on the timing chain, brakes and a few other things. David was very helpful in helping us decide what services we could afford at this time. Our experience with Meade has always been pleasant, if a little costly. Love my Lexus and now I actually own it. More