Meade Lexus of Southfield

Excellent service! I was looking for an ES versus the IS. The benefits of each were clearly explained to help me make the best purchase decision. All of the items su I was looking for an ES versus the IS. The benefits of each were clearly explained to help me make the best purchase decision. All of the items such as the exact color I wanted was included in the final selection. Mark provided the personal attention that a customer should receive from any salesman/saleswoman. This is the third car I have leased from Mark and I will not hesitate to return to him for my next vehicle. More

Above and beyond service Hernando was extremely responsive and went above and beyond by driving the car to my home and promptly responding to phone calls and emails. He was fr Hernando was extremely responsive and went above and beyond by driving the car to my home and promptly responding to phone calls and emails. He was friendly and helpful and tried to provide the best service. Always professional and trying to make the customer happy. I would highly recommend him. More

Customer Service Fabulous! From the moment I drove my GX460 into service everyone was polite and professional. Anthony addressed my questions handling the service very efficie From the moment I drove my GX460 into service everyone was polite and professional. Anthony addressed my questions handling the service very efficiently. The best! It was an easy experience as usual. I received a vehicle to use, while mine was in service. Every went as expected and planned for the day. Thank you Tony and Thank you Meade Lexus! More

Great service Lexus of Southfield give me always great service and a great deals. I trade in my car and got a pre owned Certified 2013 ES350 with navigation system Lexus of Southfield give me always great service and a great deals. I trade in my car and got a pre owned Certified 2013 ES350 with navigation system package. This is my second car from Hernando, he was very patient and help me to reach my goals; He is dedicated to listen and to explain all the new technology in my new vehicle. Thanks for service and professional customer support. More

Great dealership I've purchased my 2008 Lexus Gs350 and I'm very happy with smooth and quick sales process. I would definitely recommend this dealership to anyone who I've purchased my 2008 Lexus Gs350 and I'm very happy with smooth and quick sales process. I would definitely recommend this dealership to anyone who's looking for high quality service. Thanks. Karl from Chicago, IL More

Customer service is very poor I purchased a used acura and discovered that the cars check sheet that is used to verify systems working was inaccurate. I talked with Eric on this is I purchased a used acura and discovered that the cars check sheet that is used to verify systems working was inaccurate. I talked with Eric on this issue and they did fix the air conditioner that was marked good on the sheet but infact did not work at all. I also specifically asked my sales guy Hernando about the timing belt because I was burned by it before in my last acura purchased and he assured me that it had been replaced. But the truth of that matter is it had not been replaced and this dealership has ignored my calls to rectify this issue. I have placed numerous calls into Eric and Joe and still am waiting for a return call from the owner. But to this day have not received a phone call back from the owner. That is how they handle issues's? By ignoring the customer? If I had not specifically asked about the timing belt it would not be an issue with me. I would not recommend this dealership for any used vehicle as they pencil whip the service report to get the car off the lot and leave the customer to figure it out. Update: After finally receiving a call back from the owner after posting this. Upon discussing the issue with her in regards to the timing belt which she said was a maintenance issue. They will not negotiate getting it fixed or negotiate resolving the issue. I was even willing to split the difference. So I am even more disappointed in this dealership. I specifically asked the question on the timing belt before buying the vehicle and was told it had been replaced. Buyer beware when buying a used vehicle. More

Excellent job Dave did an excellent job. I am very pleased with his service and him being so patient and going over everything in details. Highly recommended Dave did an excellent job. I am very pleased with his service and him being so patient and going over everything in details. Highly recommended More

meade lexus of southfield/Hernando Mejia The purpose of our visit was just to look around and get information about selling our car and purchasing or leasing a Lexus. The dealership was spot The purpose of our visit was just to look around and get information about selling our car and purchasing or leasing a Lexus. The dealership was spotless. Everyone was helpful and courteous. Hernando was very professional and knowledgeable. We wound up selling our car to them and leasing a Lexus. The experience from beginning to end was perfect. We would highly recommend the dealership as well as the salesman. More

Very good experience I was very pleased to receive prompt articulate meaningful help. I was frustrated from a previous visit at a different Lexus dealership, and had no d I was very pleased to receive prompt articulate meaningful help. I was frustrated from a previous visit at a different Lexus dealership, and had no difficulties with Meade Lexus. David provided the exact assistance I needed and was patient and helpful in regard to my numerous requests. I would highly recommend him to other people. More

Gs350 gun metal grey Great experience, defiantly worth the drive. Made me feel welcomed as soon as I walked in. Completely coffee and condiments is just a added thumbs up Great experience, defiantly worth the drive. Made me feel welcomed as soon as I walked in. Completely coffee and condiments is just a added thumbs up More