
Mears Mazda Volvo
Lubbock, TX
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Kind, quick and considerate Mr. Mayo explained everything about the car without being pushy. Mr. Bordovsky made the paperwork quick and easy. Everyone was patient with me and mad Mr. Mayo explained everything about the car without being pushy. Mr. Bordovsky made the paperwork quick and easy. Everyone was patient with me and made it a comfortable buying experience. More
Friendly Great service and helpful. Excellent support and courteous attitude. The choice of vehicle was good and prices were reasonable. The complimentary ca Great service and helpful. Excellent support and courteous attitude. The choice of vehicle was good and prices were reasonable. The complimentary car was was also nice. More
Great Customer Service Mears of Lubbock is the benchmark for auto dealerships. I received great customer service from a courteous and knowledgeable staff. It was a seamles Mears of Lubbock is the benchmark for auto dealerships. I received great customer service from a courteous and knowledgeable staff. It was a seamless buy of my auto. More
Great salesman and sales manager Walked in during lunch hour just looking at cars, came back after work and ended up driving off the lot in a Range Rover. Salesman Brandon and sales m Walked in during lunch hour just looking at cars, came back after work and ended up driving off the lot in a Range Rover. Salesman Brandon and sales manager Jeremy , worked with us and were nice and informative. Also never felt pressured into buying a car. Thanks Mears. More
Service was great, so was Amber. Service person, Amber was very helpful and explained what the tech had found wrong with my Volvo and explained what parts they are ordering to fix my Service person, Amber was very helpful and explained what the tech had found wrong with my Volvo and explained what parts they are ordering to fix my car and the cost of the parts and labor. More
Oil Change and Coolant Flush Small communication issue, but they stepped up, resolved without hassle and even washed my car. Would recommend and visit again. Great People and Serv Small communication issue, but they stepped up, resolved without hassle and even washed my car. Would recommend and visit again. Great People and Service. Thanks! More
My Happy Car Our salesman, Jeff, was great and the other two guys helping us with paper work were helpful and nice. This was a great place to buy our car. Our salesman, Jeff, was great and the other two guys helping us with paper work were helpful and nice. This was a great place to buy our car. More
Tire replacement Spoke with 3 people in the service dept. I told all three that I was told when I bought the car 2 months ago that tires were pro rated and all 3 did n Spoke with 3 people in the service dept. I told all three that I was told when I bought the car 2 months ago that tires were pro rated and all 3 did not care to help me. The customer service was horrible. A call was never initiated by anyone there and it wasn’t until I told them I was going to discount tire did they start trying to help. After the statement “well I hope someone comes I needing that tire we ordered for you. My experience buy the car was good but I now realize they were only that way to make a sale. I’m very disappointed in the dealership. More
Great assistance Had great help from Mark, Tristan, and Jeremy in getting the APR I deserved and a monthly payment that fit my budget-and into the car I wanted, which Had great help from Mark, Tristan, and Jeremy in getting the APR I deserved and a monthly payment that fit my budget-and into the car I wanted, which was bought in from another city/lot. Never owned a Mazda, but the CX-5 had great reviews from many online websites. More
I'll never buy a vehicle elsewhere The gentleman at Mears were amazing! They took the stressrigut out the the entire process. Each team member was patient and kind from start to finish. The gentleman at Mears were amazing! They took the stressrigut out the the entire process. Each team member was patient and kind from start to finish. I will always recommend Mears over all other dealerships. More