Mears Mazda Volvo

The sales manager and sales persson are not committed and DOESN'T have sense and valuea of accountability. The free car wash at them is at your own risk. I drive my car there to have a car wash and let the DOESN'T have sense and valuea of accountability. The free car wash at them is at your own risk. I drive my car there to have a car wash and let there employee do the car wash because it is said, that employee of mears mazda should be the one to do it. But the salesman who drove my car inside the car wash make my car have A scratch and dent. And the manager said they are not responsible for it as it written on the guidelines. But thats crazyy and xxxxing xxxxxxxx. because the employee is the one make the damage and to make car and doesn't do anything to help me. Very bad experience with this dealership. More

We wanted to give our praises to sales rep Thomas Boothe and Jude Greene. Thomas was professional and to the point without being pushy. Made for a great and super fast buying experience, probably the fastes and Jude Greene. Thomas was professional and to the point without being pushy. Made for a great and super fast buying experience, probably the fastest in and out time ever buying a car. Jude was amazing with his knowledge on all the technology on the car. He made us aware of things we didn’t even know a car can do. We highly recommend both of them! More

Have bought 3 vehicles from this dealership in the past. This time was not good in my opinion. I came in with my financing already approved and my interest rate set. When we were signing the finance pape This time was not good in my opinion. I came in with my financing already approved and my interest rate set. When we were signing the finance paperwork, they tried to place my loan with Amarillo National Bank at an interest rate over 1% higher than my approved rate I came in with from a different credit vendor. When I pointed this out they had to redo the paperwork. I assume they have some deal with Amarillo National Bank and would get some type of kickback by using them. Just sucked they tried to stick me with a higher interest rate. Took over 3 months to get my license plate holder. Salesman said he would personally take care of it. Never heard from him again. Got the commission and ran. After 5 trips to the dealership inquiring on the status, they told me it was never ordered. They told me to deal with the parts department myself and they would order it. The decline in customer service is sad to see. They are wonderful when you are there to buy. They just suck after the sale. More

They will screw you over! Not professional at all the gm is the biggest a hole in Lubbock look elsewhere Not professional at all the gm is the biggest a hole in Lubbock look elsewhere More

Don't pay for diliver CHARGE! YouTube Chevy dude watch. They should, RipOff all day long I have had two Mazda s and this time going in to BUY another one they are changing 999.00 YouTube Chevy dude watch. They should, RipOff all day long I have had two Mazda s and this time going in to BUY another one they are changing 999.00 for diliver CHARGE and Mazda pays them for that! Also not offering Mazda cash back 500.00. I will never go back to shop for a car every!! More

sales mgr was a horrible person to deal with , will never ever set a foot in that place ever set a foot in that place More

Looking for a car/truck? THIS is the place to look, not only do they have the most variety you would ever want… but even better…. They have a salesman there that will absolut THIS is the place to look, not only do they have the most variety you would ever want… but even better…. They have a salesman there that will absolutely work his xxx off for you, Deiter Brannon. Wanna drive one vehicle and buy it? Done. Wanna drive 5, okay it was 6(like me🤷🏼‍♀️) done and done without a worry. The absolute best person in the industry and I will continue to buy from him. Don’t dress your best because he will out do you 😂 but also you won’t find another that will work as hard as he will to find you the perfect car. More

Dieter was awesome! Went out of his way to help me find my new vehicle and helped with ever I needed post sale. I will definitely use him again in the future! Went out of his way to help me find my new vehicle and helped with ever I needed post sale. I will definitely use him again in the future! More

Excellent customer service, Cole Johnson is wonderful! We were just looking, but this company and Excellent people convinced us to make a decision and purchase! So happy with our decision and choice. We w We were just looking, but this company and Excellent people convinced us to make a decision and purchase! So happy with our decision and choice. We will refer them to everyone. More

Deiter was great to work with and was very patient and helpful during our search for the perfect vehicle. He was very knowledgeable and professional. Would recommend him highly to anyone looking for a veh helpful during our search for the perfect vehicle. He was very knowledgeable and professional. Would recommend him highly to anyone looking for a vehicle! More