
Mears Mazda Volvo
Lubbock, TX
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Respectful service Great with working with first time buyer. Handled co signer with respect and courtesy. Came to home to obtain signature of the co sign person. Great with working with first time buyer. Handled co signer with respect and courtesy. Came to home to obtain signature of the co sign person. More
Fastest Purchase Once I decided on which vehicle I wanted it took less than an hour to qualify for my loan, sign all the documents and drive off in my new car! Everyon Once I decided on which vehicle I wanted it took less than an hour to qualify for my loan, sign all the documents and drive off in my new car! Everyone was very professional. The sales representative even took the time to help me with the high tech stuff that I couldn't figure out. I'm also looking forward to the free car washes! More
Disjointed and incomplete I took my car in for an oil change and tune up, ended up having the serpentine belt replaced. That cause the power steering pump to go out, and it was I took my car in for an oil change and tune up, ended up having the serpentine belt replaced. That cause the power steering pump to go out, and it was making a terrible noise when I first picked up the car. How it was marked “complete” I don’t know. When the power steering pump came in, the parts department called me and asked me to call the service department and let them know it was in. Yes, I had to be the communication link between the two departments. My car still has a whine, but I will most likely take it elsewhere to be repaired. Unless my car has a Volvo-specific issue that no one else can solve, I won’t be back. More
Purchased used Jeep Mears was great! Went in to look at a Jeep, and they took care of everything!! Ken did an amazing job and had lots of experience with Jeeps. I couldn’ Mears was great! Went in to look at a Jeep, and they took care of everything!! Ken did an amazing job and had lots of experience with Jeeps. I couldn’t be more happy. More
Super Folks- Great Experience Terrific from the beginning to end. Very friendly & helpful. Jeremy & Kaleb went beyond the norm to get it done! Looked for the vehicle we wanted se Terrific from the beginning to end. Very friendly & helpful. Jeremy & Kaleb went beyond the norm to get it done! Looked for the vehicle we wanted several places- not only did Mears have exactly what we wanted car wise- Jeremy worked hard getting financing & paperwork completed in our time frame- even offering to stay after hours to accommodate our schedules if needed. Definitely a dealership we will consider again! More
Great customer service from Jeff Mayo He found me a better interest rate, lower payment, and did it all in under 2 hours! Anyone who buys a car from Mears gets UNLIMITED free car washes as He found me a better interest rate, lower payment, and did it all in under 2 hours! Anyone who buys a car from Mears gets UNLIMITED free car washes as long as you own the vehicle! More
Purchase I love my car! Bobby Prado is a wonderful sales person. He communicated with me and let me know what we needed to do. Jason was friendly and completed I love my car! Bobby Prado is a wonderful sales person. He communicated with me and let me know what we needed to do. Jason was friendly and completed everything timely. There were mishaps. And a serious incident that I would like to speak with Cameron about. This is in reference to Jeremy. It is serious in nature and feel I need to speak with him directly. More
bad sales Terrible sales experience. General manager is a xxx. Never will deal with this crook again. Was told that my credit wasn’t good enough for a car which Terrible sales experience. General manager is a xxx. Never will deal with this crook again. Was told that my credit wasn’t good enough for a car which he selling as a new car but was actually used. More
Courtesy Of course they are car salesman, they were doing their jobs with the utmost courtesy. Was an overall good experience. They really went out of their wa Of course they are car salesman, they were doing their jobs with the utmost courtesy. Was an overall good experience. They really went out of their way to accommodate my wants. Love my new vehicle!! More
Nice car Y’all were very good and working hard to help me find the car and I thank y’all and keep up the good work y’all the best. Y’all were very good and working hard to help me find the car and I thank y’all and keep up the good work y’all the best. More