
Mears Mazda Volvo
Lubbock, TX
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Adequately done. I really miss Bobby Franco and especially Nita Bayliss. They treated me like a friend, knew my name, and explained things to me well. The new kid tr I really miss Bobby Franco and especially Nita Bayliss. They treated me like a friend, knew my name, and explained things to me well. The new kid tried but needs a little more confidence. More
Warranty service for V60 Volvo The service department has always performed up to the level you look for and deserve for a Volvo. I have had all my Volvo's worked on by Mears for th The service department has always performed up to the level you look for and deserve for a Volvo. I have had all my Volvo's worked on by Mears for the past 20 plus years. More
Excellent personalized service! Jeremy has been awesome! He has made our whole experience feel very personalized and worry free. Send texts anytime, email or phone calls....he has Jeremy has been awesome! He has made our whole experience feel very personalized and worry free. Send texts anytime, email or phone calls....he has always been accessible. We are doing the oversees delivery of our new Volvo XC40 and he has made the whole process easy and most of all fun. Who can honestly say that their last car buying experience was fun? I can. Thanks Jeremy! More
It was love at first sight❤️ I had been looking for a used Audi suv, about 3 years old. We had driven out to the dealership the week before, but didn’t seem to see anything that f I had been looking for a used Audi suv, about 3 years old. We had driven out to the dealership the week before, but didn’t seem to see anything that fit my needs. Then, one early morning, I was relaxing in my chair and I refreshed the Mears used inventory. Right away, my car appeared on the screen. I inquired immediately, and was promptly answered by a text message. 30 minutes later, I was driving my car and just had that feeling that this was my car. They let me take it to show my parents and my husband. I came back and Jeremy immediately put me at ease. They worked with me, my budget, and terms. It was sooooo easy!! No pushing, no rushing. No “used car salesman” lingo and b.s.! It was an awesome, smooth and easy transaction. I would definitely recommend to all my friends. These folks made quite an impression! Love them! More
Very knowledgeable salespeople All salespeople were very polite, knowledgeable, explained everything after we bought the new car,finance manager was awesome ,he explained every thi All salespeople were very polite, knowledgeable, explained everything after we bought the new car,finance manager was awesome ,he explained every thing. Would recommend this dealership to anyone who wants to purchase a Vehicle More
No help at all It took them 2 days to look at my car and when they did they called me and told me they were too busy to work on it and I needed to take it somewhere It took them 2 days to look at my car and when they did they called me and told me they were too busy to work on it and I needed to take it somewhere else. Then when I was able to get a tow Madza wanted to charge me almost $70 for the service that they provided. More
Tire maintenance I went in because my tire light was on and my breaks were squeaking and I have a brand new car 3 months old. They were able to turn off the tire light I went in because my tire light was on and my breaks were squeaking and I have a brand new car 3 months old. They were able to turn off the tire light but could not replicate the squeaking of the break and so they did not do anything there. Told me to come back if problem persist. More
Sales Great and simple experience, I have purchased several cars s from Mazda and will continue to come back , thank you all for a Quick , easy purchase. So Great and simple experience, I have purchased several cars s from Mazda and will continue to come back , thank you all for a Quick , easy purchase. SovHappy I looked you up online. More
Great experiamce I had a great experience from this dealership while shopping for a used car. The staff was very knowledgeable and friendly. I would definitely conside I had a great experience from this dealership while shopping for a used car. The staff was very knowledgeable and friendly. I would definitely consider them again for my future car needs. More
Wonderful service and great people! The service and knowledge of the staff is first rate. I found the salesperson to be friendly and helpful without being pushy. The sale was made profes The service and knowledge of the staff is first rate. I found the salesperson to be friendly and helpful without being pushy. The sale was made professionally and accurately. This is the second car I have purchased from Mears in the last year and I will not go anywhere else. Thank you! More