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Med Center Mazda

Pelham, AL

4.7
3,308 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,308 reviews

August 21, 2025

NICE PEOPLE THAT OFFERS HELP. EASY TO DEAL WITH. TONY WAS A GREAT SALESMAN EASY GET ALONG WITH More

by JOHNWBELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Felt good about my purchase. Fred food his best to find me the best car. More

by starlasb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

We purchased the Car Care Service Plan when we purchased our vehicle in 2021. The service department almost never remembers to apply the benefits. I purchased a battery, wipers and got a tire rotation. A More

by jaking2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

I had a positive experience scheduling an appointment online - the process was easy, and the wait time was very reasonable. I also appreciated the video walkthrough from the technician, which was very he More

by Cierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelina Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seaborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

I love this place they give me great deals and are very thorough! Thank u Mazda! More

by kncpittman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Service was good and prices were reasonable, but ended up having to drive back because of a mistake. I lost another hour plus of my day. While I'm glad the error was fixed, I would have preferred more work t More

by katerobinson1105
Recommend Dealer
No
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
Aug 20, 2025 -

Med Center Mazda responded

Hi Kate, Thank you for sharing your experience with us. While we’re glad to hear that your service was reasonably priced and the mistake was corrected, we’re very sorry for the inconvenience and extra time it caused you. We understand how valuable your time is, and we regret that we didn’t go further to rebuild your trust after the error. We’d like the chance to regain your confidence—please reach out to our Service Manager, Todd, at tstratton@medcentermazda.com, so we can discuss this further. We appreciate your time and patience.

August 17, 2025

What bothered me most was the lack of urgency or care. I wasn’t asking for free work, just for someone to help me understand my options and guide me toward a safe repair. Instead, I left feeling like my s More

by jacobblankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seaborn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Med Center Mazda responded

Jacob, Thank you for taking the time to share this feedback. We’re very sorry to hear that your experience left you feeling as though your safety and concerns weren’t prioritized. That is never how we want our customers to feel. Your comments have been shared with our management team so we can address the lack of follow-through and ensure our staff is offering the guidance and support every customer deserves. We value your trust and would appreciate the opportunity to discuss this further and make things right. At your earliest convenience, contact our Service Manager, Todd Stratton, at tstratton@medcentermazda.com, so we can personally assist you.

August 17, 2025

Gerald was professional and so nice. The other guy is always so grumpy, like the customer is a bother. More

by teresereed1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Easy to work with. Very accommodative .would highly recommend them.My vehicle was delivered to me and I did e-sign More

by jyt700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

I am truly pleased at the quality of care taken by your team. Wonderful Job! More

by Miniex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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